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Remote Collections Jobs in Akron, OH (NOW HIRING)

NES1

Remote Collections Specialist

Solon, OH · On-site +1

$17 - $20/hr

This is a fully remote position open to candidates located anywhere in the United States except for ... debt collections experience and strong negotiation skills to WORK FROM HOME. If you are driven ...

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Remote Collections information

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$12

$20

$28

How much do remote collections jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote collections in Akron, OH is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.98 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Akron, OH? The most popular types of Collections jobs in Akron, OH are:
What are popular job titles related to Remote Collections jobs in Akron, OH? For Remote Collections jobs in Akron, OH, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Akron, OH look for? The top searched job categories for Remote Collections jobs in Akron, OH are:
What cities near Akron, OH are hiring for Remote Collections jobs? Cities near Akron, OH with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Akron, OH as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $42,713 per year, or $20.5 per hour.

Remote Collections Specialist

NES1

Solon, OH • On-site, Remote

$17 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Description
Please note: This is a fully remote position open to candidates located anywhere in the United States except for residents of Alaska, California, Connecticut, Hawaii, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, and Washington DC. Additionally, candidates in Ohio must reside at least 50 miles away from our Solon, OH office to be eligible.
Join an Award-Winning team at National Enterprise Systems!
Due to an abundance of high-quality work, National Enterprise Systems is seeking motivated individuals with minimum two years debt collections experience and strong negotiation skills to WORK FROM HOME. If you are driven, enjoy helping people resolve issues, and want control over your earning potential, this opportunity is for you.
What We Offer:
  • Base Pay: $17-20/hr. (based on experience) plus monthly performance bonuses with no earnings cap
  • Schedule: 3 days: 8:00 AM - 4:30 PM EDT, 2 days: 10:30 AM - 7:00PM EDT. Monday - Friday.
  • Paid training
  • Full benefits package including medical, dental, vision, 401k, paid personal and vacation time off
  • Paid holidays

Responsibilities:
  • Contact individuals by phone to discuss and resolve past-due accounts
  • Use negotiation and customer service skills to find creative payment solutions
  • Maintain accurate and detailed records of interactions and outcomes
  • Ensure a high level of customer service while complying with all applicable regulations
  • Apply techniques offered in training and coaching to improve performance and meet goals

Requirements
Technical Requirements:
Equipment will be provided
Internet Connection Requirements:
Must have a reliable, high-speed broadband internet connection with a wired or fiber-optic connection. Satellite, DSL, Fixed Wireless, or Cellular Home internet connections are not acceptable.
    • Download > 100 Mbps
    • Upload > 20 Mbps
    • Latency < 50 ms

Qualifications:
  • Excellent customer service, communication and listening skills
  • Ability to negotiate and be assertive and professional at all times
  • General computer knowledge and typing skills
  • Capability to adhere to schedule requirements
  • Minimum 2 years debt collection experience
  • High School Diploma or equivalent

Apply