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Remote Collections Jobs in Toledo, OH (NOW HIRING)

Apidel Technologies

Customer Support Representative

Toledo, OH · Remote

$15.75 - $21.50/hr

Monday, Tuesday, Wednesday, and Thursdays/ Remote: Friday - After training Candidates should have the following skills and education: High School Diploma or equivalent Prior customer facing role or ...

All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Toledo, OH

Remote Collections information

See Toledo, OH salary details

$12

$21

$29

How much do remote collections jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote collections in Toledo, OH is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Toledo, OH?

The most popular types of Collections jobs in Toledo, OH are:

What job categories do people searching Remote Collections jobs in Toledo, OH look for?

The top searched job categories for Remote Collections jobs in Toledo, OH are:

What cities near Toledo, OH are hiring for Remote Collections jobs?

Cities near Toledo, OH with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Toledo, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,928 per year, or $21.1 per hour.

Remote Debt Collection Specialist (Purchased Paper) - No Weekends | Hiring Maumee, OH Residents

AllianceOne

Maumee, OH • Remote

$15 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

We are here to welcome, listen, engage, resolve and amaze.

We care deeply about our clients and their customers, allowing us to transform passion into excellence.

We are currently hiring experienced remote debt collection professionals to connect with consumers and resolve delinquent purchased debt accounts. In this role, you will conduct high-volume outbound calls, perform skip tracing to locate consumers, negotiate settlements and payment arrangements, and manage your collection pipeline with timely follow-ups. Success requires maintaining full compliance with the FDCPA, FCRA, and applicable state regulations while delivering professional, solution-focused customer interactions that maximize account recovery.

We value our call center professionals by providing a competitive base hourly rate and excellent commission structure along with paid training provided to set you up for success!

LOCATION: Remote

PAY:Base ($15-$20hr) + Aggressive Tiered Commission & Compliance Bonuses

BENEFITS:

Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more!

You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month.

QUALIFICATIONS:

  • Experience: Minimum 2 to 3 years of third-party collections experience, with at least 1 year specifically working purchased paper, dormant judgments, or salvage debt.
  • Remote Discipline: Proven track record of hitting target metrics in a work-from-home environment.
  • Technical Literacy: Familiarity with auto-dialers, CRM software, and standard skip-tracing platforms.
  • Regulatory Knowledge: Must be able to accurately explain the "Mini-Miranda," understand how to handle disputes, and know how state-level SOL dictates what can and cannot be said regarding legal action.
  • Professional verbal communication skills
  • Outstanding attendance & work ethic
  • Strong ability to navigate multiple systems while speaking with customers
  • Must be self-motivated
  • Problem solving and critical thinking
  • Must be proficient in time management
  • Negotiation skills
  • Goal oriented
  • Computer knowledge/skills
  • Good typing/keyboarding skills
  • Ability and openness to work professionally with a diverse customer base
  • Works well in team setting
  • Knowledge of personal loans and/or financial services is a strong plus
  • A criminal background check is required

#ZRPSG

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at recruiting@allianceoneinc.com.

Questions?

  • Please review our privacy notice available at the following www.allianceoneinc.com/careers
  • For additional information on AllianceOne visit our website atwww.allianceoneinc.com

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