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Remote Collections Specialist Jobs in Renton, WA

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Customer Representative

Medina, WA · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Customer Representative

Medina, WA · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Showing results 21-40

Remote Collections Specialist information

See Renton, WA salary details

$14

$24

$34

How much do remote collections specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote collections specialist in Renton, WA is $24.14, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What does a remote collections specialist do?

A Remote Collections Specialist is responsible for contacting customers to collect overdue payments on accounts while working from a remote location, such as home. They handle inbound and outbound calls, negotiate payment plans, update account information, and document all communications with customers. The role requires strong communication skills, empathy, and the ability to maintain professionalism when discussing sensitive financial matters. Remote Collections Specialists often use specialized software to track accounts and ensure timely resolution of outstanding debts. Their primary goal is to recover funds for businesses while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a remote collections specialist?

To thrive as a Remote Collections Specialist, you need strong knowledge of accounts receivable processes, negotiation techniques, and typically a high school diploma or equivalent. Familiarity with collections software, CRM systems, and sometimes FDCPA certification is often required. Excellent communication, resilience, and problem-solving skills help build rapport with customers and handle challenging conversations. These abilities are essential for effectively recovering outstanding payments while maintaining positive client relationships and adhering to compliance standards.

What are the typical challenges faced by a remote collections specialist, and how can they be managed effectively?

Remote Collections Specialists often face challenges such as limited face-to-face interaction with clients, difficulties in establishing rapport over the phone or email, and managing time across different accounts and deadlines. To manage these effectively, it's important to use clear communication, leverage technology tools for tracking and follow-up, and maintain a structured daily routine. Building strong organizational skills and staying proactive with regular updates from the team can also help maintain productivity and foster collaboration despite the remote environment.

What is the difference between Remote Collections Specialist vs Remote Accounts Receivable Clerk?

AspectRemote Collections SpecialistRemote Accounts Receivable Clerk
CredentialsHigh school diploma, collections or finance experienceHigh school diploma, finance or accounting background
Work EnvironmentRemote, client or company officesRemote, accounting departments
Industry UsageFinancial services, healthcare, telecomFinance, healthcare, retail
Job FocusRecovering overdue payments, contacting debtorsManaging accounts, processing payments, invoicing

While both roles involve finance and customer interaction, the Remote Collections Specialist primarily focuses on recovering overdue payments by contacting debtors, whereas the Remote Accounts Receivable Clerk manages invoicing and payment processing. Both roles require similar financial knowledge and are often found in the same industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Collections Specialist jobs in Renton, WA?

For Remote Collections Specialist jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Remote Collections Specialist jobs in Renton, WA look for?

The top searched job categories for Remote Collections Specialist jobs in Renton, WA are:

What cities near Renton, WA are hiring for Remote Collections Specialist jobs?

Cities near Renton, WA with the most Remote Collections Specialist job openings:

Infographic showing various Remote Collections Specialist job openings in Renton, WA as of June 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 37% Physical, 4% Hybrid, and 59% Remote job distribution, with an average salary of $50,219 per year, or $24.1 per hour.

Remote Benefits & Client Support Representative (Entry-Level)

American Income Life

Bellevue, WA • Remote

$16.50 - $22.25/hr

Full-time

Posted 17 days ago


American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

110th of 315 rated insurance


Job description

We’re growing our remote team and looking for motivated individuals who enjoy helping others and are interested in building a long-term career.

As a Remote Benefits & Client Support Representative, you’ll connect with clients virtually, help them understand their available benefit options, provide ongoing support, and build strong client relationships.

No previous experience is required. We provide training, mentorship, coaching, and the tools needed to help you succeed.

Key Responsibilities
  • Meet virtually with clients to discuss available benefit options
  • Help individuals and families understand and enroll in eligible programs
  • Provide professional, friendly customer service
  • Build and maintain strong client relationships
  • Coordinate client appointments and maintain accurate records
  • Follow established processes and systems with support from experienced mentors
  • Participate in weekly coaching, team meetings, and professional development

Requirements

We’re looking for someone who is:

  • An excellent communicator with strong interpersonal skills
  • Self-motivated and willing to learn
  • Positive, professional, and dependable
  • Comfortable working independently in a remote environment
  • Organized and able to manage appointments and client follow-ups
  • Interested in developing professionally and growing into leadership opportunities

Benefits

???? 100% remote work

Flexible scheduling

???? Comprehensive training

???? Ongoing mentorship and coaching

???? Career advancement opportunities based on performance

???? Recognition and performance-based bonus opportunities

???? Supportive team environment

???? Opportunities to develop leadership skills

You don’t need years of experience to get started. We believe in training and developing the right people.

If you’re motivated, coachable, and willing to put in the work, this opportunity can provide you with the training, mentorship, and support needed to grow within the organization.

Most importantly, you’ll have the opportunity to do meaningful work by helping individuals and families better understand their benefit options.

If you’re looking for a flexible remote opportunity with training, mentorship, and room for career growth, we’d love to hear from you.

???? Apply today or send us a message to learn more and schedule a brief introductory interview.

No experience? No problem. We provide training.


What American Income Life Insurance employees say

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