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Remote Collections Specialist Jobs in Renton, WA

Dubin Law Group

Legal Intake Specialist

Seattle, WA · Remote

$22 - $25/hr

Location: Remote (WA, TX, IL, MI, OK) Compensation: $22.00-$25.00/hour DOE Schedule Options ... Medical scheduling, admissions, collections, or call center experience What Success Looks Like:

COMPASSUS

Insurance Specialist

Seattle, WA · Remote

$20 - $35/hr

Compassus This is a remote position for candidates located in the Pacific Time Zone. Initial ... and collections department and, insurance representatives. Self-Starter and able to work ...

COMPASSUS

Insurance Specialist

Tukwila, WA · Remote

$20 - $35/hr

Compassus This is a remote position for candidates located in the Pacific Time Zone. Initial ... and collections department and, insurance representatives. Self-Starter and able to work ...

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All JobsCollections Specialist JobsRemote Collections Specialist JobsRemote Collections Specialist Jobs in Renton, WA

Remote Collections Specialist information

See Renton, WA salary details

$14

$24

$34

How much do remote collections specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote collections specialist in Renton, WA is $24.14, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What does a remote collections specialist do?

A Remote Collections Specialist is responsible for contacting customers to collect overdue payments on accounts while working from a remote location, such as home. They handle inbound and outbound calls, negotiate payment plans, update account information, and document all communications with customers. The role requires strong communication skills, empathy, and the ability to maintain professionalism when discussing sensitive financial matters. Remote Collections Specialists often use specialized software to track accounts and ensure timely resolution of outstanding debts. Their primary goal is to recover funds for businesses while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a remote collections specialist?

To thrive as a Remote Collections Specialist, you need strong knowledge of accounts receivable processes, negotiation techniques, and typically a high school diploma or equivalent. Familiarity with collections software, CRM systems, and sometimes FDCPA certification is often required. Excellent communication, resilience, and problem-solving skills help build rapport with customers and handle challenging conversations. These abilities are essential for effectively recovering outstanding payments while maintaining positive client relationships and adhering to compliance standards.

What are the typical challenges faced by a remote collections specialist, and how can they be managed effectively?

Remote Collections Specialists often face challenges such as limited face-to-face interaction with clients, difficulties in establishing rapport over the phone or email, and managing time across different accounts and deadlines. To manage these effectively, it's important to use clear communication, leverage technology tools for tracking and follow-up, and maintain a structured daily routine. Building strong organizational skills and staying proactive with regular updates from the team can also help maintain productivity and foster collaboration despite the remote environment.

What is the difference between Remote Collections Specialist vs Remote Accounts Receivable Clerk?

AspectRemote Collections SpecialistRemote Accounts Receivable Clerk
CredentialsHigh school diploma, collections or finance experienceHigh school diploma, finance or accounting background
Work EnvironmentRemote, client or company officesRemote, accounting departments
Industry UsageFinancial services, healthcare, telecomFinance, healthcare, retail
Job FocusRecovering overdue payments, contacting debtorsManaging accounts, processing payments, invoicing

While both roles involve finance and customer interaction, the Remote Collections Specialist primarily focuses on recovering overdue payments by contacting debtors, whereas the Remote Accounts Receivable Clerk manages invoicing and payment processing. Both roles require similar financial knowledge and are often found in the same industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Collections Specialist jobs in Renton, WA?

For Remote Collections Specialist jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Remote Collections Specialist jobs in Renton, WA look for?

The top searched job categories for Remote Collections Specialist jobs in Renton, WA are:

What cities near Renton, WA are hiring for Remote Collections Specialist jobs?

Cities near Renton, WA with the most Remote Collections Specialist job openings:

Remote Collections Specialist jobs near you
Infographic showing various Remote Collections Specialist job openings in Renton, WA as of June 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 37% Physical, 4% Hybrid, and 59% Remote job distribution, with an average salary of $50,219 per year, or $24.1 per hour.

Collections Specialist

National Service Bureau

Bothell, WA • Remote

$20 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

GROW WITH US!
Benefits:
  • Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE)
  • Fully Remote
  • Paid Time Off
  • 401(k) plan + employer matching contributions
  • Medical, Dental, Vision Insurance with employer contributions 
  • Company provided EAP (Employee Assistance Program)
  • Full time, Monday to Friday schedule
National Service Bureau (NSB) is seeking experienced Collections Specialists to join our growing team.
NSB is a family-owned, “People First” company specializing in Insurance Subrogation and Accounts Receivable Management. For more than 40 years, we have grown into a leading national agency by building a team of professionals who are self-motivated, accountable, and committed to personal growth.
This role is required to sit in Eastern Time or Central Time zones. 
Not hiring in the following states: CA, CO, CT, HI, ME, MD, MA, NM, NY, PA, SD, TX, VT, DC
To qualify for the fully remote position, the applicant must be more than 90 miles from any NSB location.
Collections Specialist Essential Job Functions: 
 ·         Communicate via phone with people with all backgrounds and personalities
·         Make outbound calls (75+/day)
·         Utilize software to note accounts and communicate with insurance companies
·         Negotiate and lead conversations to recover the highest balances for our clients 
·         Communicate with team members to coordinate on accounts
·         Document accounts with proper notes to ensure quick communication
·         Adhere to company policies and procedures
 
Collections Specialist Job/Remote Requirements: 
  • Meet the collector target metrics
  • Collections experience preferred but not required
  • Secure home office consisting of:
    • Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi) 
    • Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below
    •  Please note that T-Mobile Home 5G Internet is not supported for our remote work environment due to performance and reliability concerns. 
    • Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.) 
    • Clear and professional backdrop 
  • Strong ability for empathy
  • High level of professionalism 
  • Great communication skills
  • Ability to stay motivated and positive 
  • Attention to detail
  • Experience with time management
  • Computer and typing skills
  • Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
NSB has a training program that you will be enrolled in on your first day. This training is designed to hone your current skills by providing the knowledge and experience necessary to be successful in the role. You will learn about the Subrogation industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on building upon your existing skills and reinforcing industry specific knowledge. 
 
 
NSB Core Values:
  • Follow Through
  • Be Engaged
  • Think First
  • Be Respectful
  • Be Accountable
 NSB Culture & Environment:
  • Diverse and friendly team
  • Emphasis on work/life balance
  • No nights/weekends
  • Positive environment
  • Performance-based incentives
  • Advancement opportunities
 
We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top +10% of collectors earning over $100,000 annually. 
We are excited for you to join us! 
 
To stay up to date on our latest postings we invite you to:
 Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/
Follow us on LinkedIn:
https://www.linkedin.com/company/national-service-bureau-inc./mycompany/
Visit our careers page:
https://national-service-bureau.careerplug.com/account

This is a remote position.