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Remote Collection Jobs in Roanoke, VA (NOW HIRING)

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Remote Collection information

See Roanoke, VA salary details

$12

$21

$29

How much do remote collection jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote collection in Roanoke, VA is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.61 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Roanoke, VA? The most popular types of Collection jobs in Roanoke, VA are:
What are popular job titles related to Remote Collection jobs in Roanoke, VA? For Remote Collection jobs in Roanoke, VA, the most frequently searched job titles are:
What job categories do people searching Remote Collection jobs in Roanoke, VA look for? The top searched job categories for Remote Collection jobs in Roanoke, VA are:
What cities near Roanoke, VA are hiring for Remote Collection jobs? Cities near Roanoke, VA with the most Remote Collection job openings:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Roanoke, VA as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,810 per year, or $21.1 per hour.

Fully Remote Entry Level CSR Rep

American Income Life Insurance Company

Roanoke, VA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 22 days ago

Job description

AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to help individuals and families across the United States access important supplemental benefit programs. This fully remote opportunity offers meaningful work, professional development, and a flexible environment designed for long-term career growth.
Whether you're starting your career or pursuing a new professional path, this role provides structured training, mentorship, and a supportive team culture to help you succeed.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling that supports work-life balance
Pre-qualified client consultations provided - no cold outreach required
Comprehensive training and licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Leadership development and advancement opportunities
Collaborative, service-oriented team culture
What You'll Do
Conduct scheduled virtual consultations with clients through Zoom
Understand client needs and explain available supplemental benefit options
Guide individuals and families through the enrollment process
Maintain organized digital records and follow-up communication
Deliver professional client service and build lasting relationships
Participate in weekly training sessions and team development meetings
Who Thrives in This Role
Strong communicators who enjoy helping others
Organized professionals comfortable working independently
Individuals confident using video conferencing and digital tools
Candidates motivated by growth, mentorship, and career development
Customer service, consulting, or client-facing experience is helpful but not required
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to deliver supplemental benefits that help protect working-class families across the United States.
With a remote-first workforce and a strong commitment to mentorship and professional development, AO Globe Life offers meaningful career opportunities for individuals who want to make a lasting impact.
Apply today to begin building a flexible remote career helping families nationwide.

Apply