ZipRecruiter

Log In

2

Remote Collection Jobs in Oak Brook, IL (NOW HIRING)

Corcentric

Collections Manager

Downers Grove, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... for a remote crosscultural environment, and ensuring consistent application of collections ... Negotiate resolution of collection matters directly with customers, escalating critical issues to ...

Danaher

Senior Cybersecurity Risk Analyst - USA Remote

Chicago, IL · Remote

$130K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... collection and review, scoring, and final risk decisioning under the direction of the TPRM Lead ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

NinjaTrader

GRC Engineer

Chicago, IL · On-site +1

$130K - $145K/yr

  • Retirement

  • PTO

Build and maintain automation for continuous control monitoring, evidence collection, and audit ... We are not open to remote candidates for this role. Hybrid: For Chicago-based employees, we follow ...

Directive

Director of IT Security (Remote US)

Chicago, IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote workforce operating in the United States, Canada, Mexico and the United Kingdom. As the ... Maintain documentation for security policies, controls, audits, and evidence collection. Security ...

Compass Group

PARTNER ADVOCATE - REMOTE

Chicago, IL · Remote

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote (United States) Travel: Approximately 25% travel, based on business needs, market launches ... Coordinate collection and verification of all required onboarding documentation. Collaborate with ...

previous pagenext page

Showing results 21-40

All JobsCollection JobsRemote Collection JobsRemote Collection Jobs in Oak Brook, IL

Remote Collection information

See Oak Brook, IL salary details

$13

$21

$30

How much do remote collection jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote collection in Oak Brook, IL is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.28 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are popular job titles related to Remote Collection jobs in Oak Brook, IL?

For Remote Collection jobs in Oak Brook, IL, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Oak Brook, IL look for?

The top searched job categories for Remote Collection jobs in Oak Brook, IL are:

What cities near Oak Brook, IL are hiring for Remote Collection jobs?

Cities near Oak Brook, IL with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Oak Brook, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.

Consumer Collections Supervisor

ARMStrong Insurance Services

Itasca, IL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in its own right, providing specialized expertise in debt management and financial services. 
Brown & Joseph is seeking a Consumer Collections Supervisor as we continue to grow our team! In this role, you will be responsible for leading a team of 10–15 debt collectors while ensuring strong performance, regulatory compliance, and client satisfaction.
Job Description:
Team Leadership:

  • Supervise, coach, and develop collectors; monitor performance metrics (calls, contacts, payment promises, collections, recovery rates); conduct coaching sessions and performance reviews.

Compliance & Quality:

  • Ensure adherence to debt collection regulations (FDCPA, TCPA, Regulation F, and state laws); review calls for quality and compliance; properly manage sensitive accounts (bankruptcy, deceased, attorney-represented, cease-and-desist); handle consumer complaints and maintain audit-ready documentation.

Client & Portfolio Management:

  • Oversee multiple client portfolios, enforce client-specific collection guidelines, monitor portfolio performance, and identify issues that could impact client relationships.

Reporting & Collaboration:

  • Prepare regular performance reports, support client and compliance audits, work with Compliance, Legal, IT, and Client Services on operational issues, and assist with licensing and regulatory requirements.

Qualifications:

  • 3–5+ years consumer collections experience, with at least 2+ years specifically in third-party/agency collections (not first-party/in-house)
  • 1–2+ years in a lead, senior collector, or supervisory role
  • Strong working knowledge of FDCPA, TCPA, Regulation F, FCRA, and state collection agency licensing requirements
  • Proficiency in Excel and client reporting/scorecard formats
  • Bilingual (Spanish/English) optional

Compensation and Benefits:

  • Compensation is an annual salary of $55,000 per year plus quarterly bonus opportunities
  • Great benefits package with health, dental, vision, life, and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy (18 days) and 9 paid holidays 
  • 401(k) plan with company matching and immediate vesting 

We look forward to you joining the team!

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

ARMStrong Insurance Services Terms and Conditions: Terms and Conditions - ARMStrong Insurance Services

ARMStrong Insurance Services Privacy Policy: https://armstrong-is.com/privacy-policy/

Powered by JazzHR

V1aGYF6Wvq