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Remote Collection Jobs in Oak Brook, IL (NOW HIRING)

JLL

Data Collection Specialist II

Chicago, IL · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... Remote -Boston, MA, Chicago, IL, Cleveland, OH, Dallas, TX, Indianapolis, IN, JERSEY CITY, NJ, Las ...

GATX

Sr Collection Specialist

Chicago, IL · On-site +1

$70K - $86K/yr

The Sr. Collection Specialist is responsible for managing and collecting receivables for a ... This is a remote position; however, candidates must be based in the Chicago area to attend initial ...

GATX

Sr Collection Specialist

Chicago, IL · Remote

$70K - $86K/yr

The Sr. Collection Specialist is responsible for managing and collecting receivables for a ... This is a remote position; however, candidates must be based in the Chicago area to attend initial ...

GATX

Sr Collection Specialist

Chicago, IL · On-site +1

$70K - $86K/yr

The Sr. Collection Specialist is responsible for managing and collecting receivables for a ... This is a remote position; however, candidates must be based in the Chicago area to attend initial ...

DePaul University

PT Collections Clerk (remote)

Chicago, IL · On-site +1

$14.90 - $19.36/hr

This staff member will assist with the monthly Collection's reports: Small balance, Review of the following: FOP Cohort accounts, Employer Tuition Deferral accounts, SAC, UPH, and other review of ...

Promoted2

Remote Insurance Agent

Chicago, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... By applying, you consent to the collection and use of your personal information for recruitment ...

Promoted2

Remote Insurance Agent

Chicago, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... By applying, you consent to the collection and use of your personal information for recruitment ...

Corcentric

Collections Manager

Downers Grove, IL · On-site +1

... for a remote crosscultural environment, and ensuring consistent application of collections ... Negotiate resolution of collection matters directly with customers, escalating critical issues to ...

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How much do remote collection jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote collection in Oak Brook, IL is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.28 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are popular job titles related to Remote Collection jobs in Oak Brook, IL?

For Remote Collection jobs in Oak Brook, IL, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Oak Brook, IL look for?

The top searched job categories for Remote Collection jobs in Oak Brook, IL are:

What cities near Oak Brook, IL are hiring for Remote Collection jobs?

Cities near Oak Brook, IL with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Oak Brook, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.

Commercial Collection Manager (Remote)

American Financial Management, Inc.

Rosemont, IL • Remote

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients.

AFM is looking for a highly motivated and detail-oriented Collection Manager to join our team. The ideal candidate will be responsible for managing a team of agents, ensuring both internal and client work standards are met, facilitating ongoing development, and exceeding assigned revenue targets.

Location:

  • 100% Remote

Skills:

  • Strong written, verbal, listening and communications skills
  • Problem solving and negotiation skills
  • General computer skills with the ability to type
  • Thrives working in a fast-paced environment
  • Ability to foster a balanced environment of motivation and accountability

Key Responsibilities:

  • Ensure both internal and client work standards are met
  • Monitor agent work efforts throughout the day; proactively address & resolve deficiencies
  • Interpret KPI’s and provide ongoing training and development
  • Audit account-level activity and provide constructive feedback and instruction
  • Evaluate calls to ensure compliance and negotiation effectiveness
  • Meet and exceed monthly recovery goals

Qualifications:

  • Experience leading a third-party collection team of 10-20 agents
  • Proven track record of exceeding revenue goals in a third-party collection environment
  • Ability to interpret and leverage performance reports and KPI data

Benefits:

  • Competitive salary and performance-based bonuses
  • Health, dental, and vision insurance
  • Flexible paid time off and holidays
  • Life insurance
  • AD&D insurance
  • 401K