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Remote Collection information

See Hoover, AL salary details

$11

$18

$26

How much do remote collection jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote collection in Hoover, AL is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.20 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What job categories do people searching Remote Collection jobs in Hoover, AL look for? The top searched job categories for Remote Collection jobs in Hoover, AL are:
What cities near Hoover, AL are hiring for Remote Collection jobs? Cities near Hoover, AL with the most Remote Collection job openings:
Remote Collection jobs near you
Remote Debt Resolution Specialist

Remote Debt Resolution Specialist

HighPoint Law Offices, LLC

Birmingham, AL • Remote

$16 - $18/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 4 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off

Benefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities
  • Continuous training
Job Summary
We are looking for exceptional people who want opportunities to grow and thrive in a small business environment. We are looking for someone with 3-5 years of legal collections experience, with CLS experience preferred. This position will report directly to the Collections Manager.
Our law firm specializes in representing clients in creditor’s rights cases throughout eight different states. Our main location is in Brookfield, Wisconsin. Our firm is proud of our culture, transparent communication, and teamwork. As a new member, you should be looking for a challenge in a business that is quickly expanding.
Responsibilities
Debt Resolution specialist will have the following responsibilities: 
· Handling outgoing and inbound calls from customers to resolve delinquent accounts.
· Assisting customers with time a sensitive matter and providing follow-up
· Ability to listen, negotiate and provide solutions for consumers based upon their financial situation.
· Updating of customer accounts with accurate information.
· Follow all policies and procedures as well as complying with all federal and state regulations that govern the collection industry (included     the Fair Debt Collection Practices Act).
· Maintain accounts assigned calling effort
- Maintain excellent records of customer interactions
- Payment processing
Qualifications
  • Excellent customer service skills
  • Must have recent and prior Legal collection experience
  • Vast understanding of the FDCPA
  • Excellent communication skills
  • The ability to work well in a fast-paced environment
  • Familiarity with computer programs including the Microsoft Office suite
  • Outstanding compliance and attention to detail
  • Competitive attitude

This is a remote position.