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Remote Collection Jobs in Gurnee, IL (NOW HIRING)

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. You're what binds us together. At ...

Park City, FL; or Raleigh, NC - This role is a hybrid role, not strictly remote. Key Responsibilities: * Manage customer orders, ensuring accurate and timely processing in line with company policies.

Customer Service Representative

Waukegan, IL · On-site +1

$15.25 - $20.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. You're what binds us together. At ...

Park City, FL; or Raleigh, NC - This role is a hybrid role, not strictly remote. Key Responsibilities: * Manage customer orders, ensuring accurate and timely processing in line with company policies.

Park City, FL; or Raleigh, NC - This role is a hybrid role, not strictly remote. Key Responsibilities: * Manage customer orders, ensuring accurate and timely processing in line with company policies.

Customer Service Representative

Lincolnshire, IL · On-site +1

$16.75 - $23/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. You're what binds us together. At ...

Showing results 21-37

Remote Collection information

See Gurnee, IL salary details

$12

$20

$29

How much do remote collection jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote collection in Gurnee, IL is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are popular job titles related to Remote Collection jobs in Gurnee, IL? For Remote Collection jobs in Gurnee, IL, the most frequently searched job titles are:
What cities near Gurnee, IL are hiring for Remote Collection jobs? Cities near Gurnee, IL with the most Remote Collection job openings:
Infographic showing various Remote Collection job openings in Gurnee, IL as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,853 per year, or $20.6 per hour.

Customer Service Representative

System One

Cary, IL • Remote

$22/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago


Job description

Job Title: Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model: Hybrid – onsite and remote Hours: 9:30am - 6pm CST

Responsibilities

  • Provide customer services relating to sales, sales promotions, installations, and communications.
  • Ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws.
  • Develop organization-wide initiatives to proactively inform and educate customers.
  • Develop improvement plans in response to customer surveys.
  • Work within well-defined procedures, guidelines, and routines to support customer service functions.
Requirements
  • Minimum of 2 years of experience in customer service or related fields.
  • High school diploma or equivalent.
  • Ability to work flexible hours as needed to support business needs.
  • Strong communication and problem-solving skills.
  • Familiarity with SAP, Salesforce, and ERP systems is preferred but not required.
  • Associates or Bachelor's Degree is a plus.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #558-Scientific