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Remote Collection Jobs in Franklin, TN (NOW HIRING)

Amsurg

Collector, CBO

Nashville, TN · Remote

$16.50 - $22/hr

COLLECTOR, CBO REMOTE Company Overview: AMSURG is an independent leader in ambulatory surgery ... Two - three years collection experience required. * Two years posting, coding or accounts ...

AMSURG

Collector, CBO

Nashville, TN · Remote

$16.50 - $22/hr

COLLECTOR, CBO REMOTE Company Overview: AMSURG is an independent leader in ambulatory surgery ... Two - three years collection experience required. * Two years posting, coding or accounts ...

Fast Pace Health

Patient Advocate (Remote)

Franklin, TN · On-site +1

$17 - $22.25/hr

... the collection on patient accounts receivables when patients/clinics reach out to the Support Office. The Patient Advocate will provide effective customer service for all internal and external ...

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Remote Collection information

See Franklin, TN salary details

$12

$21

$29

How much do remote collection jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote collection in Franklin, TN is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.75 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are popular job titles related to Remote Collection jobs in Franklin, TN?

For Remote Collection jobs in Franklin, TN, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Franklin, TN look for?

The top searched job categories for Remote Collection jobs in Franklin, TN are:

What cities near Franklin, TN are hiring for Remote Collection jobs?

Cities near Franklin, TN with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Franklin, TN as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,089 per year, or $21.2 per hour.

Revenue Cycle Associate - Collections

QHC ARM Shared Services

Brentwood, TN • Remote

Full-time

Posted 11 days ago

Job description

Revenue Cycle Associate - Collections

Position Details:
Employment Type: Full Time
Location: Remote
Reports to: RCM Manager

You must reside in one of these states to be eligible for this position:

Arkansas    California    Kentucky
Massachusetts Nevada    New Mexico
Oregon     Utah     Tennessee
Texas     Wyoming

Job Summary:

Performs hospital revenue cycle functions related to insurance accounts receivable, denial management, appeals, self-pay collections, correspondence processing, and other assigned revenue cycle activities. Researches and resolves reimbursement issues while ensuring compliance with payer requirements and organizational policies. Responsibilities may vary based on departmental needs, business priorities, assigned work queues, and cross-training requirements.

Key Responsibilities:

  • Performs collection activity to ensure proper resolution and reimbursement of claims. Research denials and write appeals where necessary.
  • Resolves claim processing issues with third party payers and provide all information required in a timely manner; involves also working with patients to ensure timely resolution to maximize reimbursement. Understands payer guidelines for unpaid claim resolution as well as help patients understand their responsibility.
  • Monitors and recognizes reimbursement trends, recurring denials, or workflow issues to escalate concerns to leadership.
  • Meets goals and objectives of the department which include productivity and quality minimum standards.
  • Resubmits clean and accurate claims to insurance companies in a timely and compliant manner.
  • Processes payer and patient correspondence, including requests for additional information, reconsiderations, and other revenue cycle communications.
  • Highly detail oriented and organized with critical thinking and problem-solving skills.
  • Ability to establish and maintain effective working relationships and communicate with customers, patients and insurance companies.
  • Strong customer service skills to de-escalate difficult calls and remain professional.
  • Knowledgeable and proficient with payer websites and other useful resources.
  • Ability to work independently within a remote structure with no distractions.

Required Skills & Qualifications:

  • Knowledge of hospital revenue cycle workflows, reimbursement methodologies, and payer regulations.
  • Highly detail oriented and organized with critical thinking and problem-solving skills.
  • Ability to establish and maintain effective working relationships and communicate with customers, patients and insurance companies.
  • Strong customer service skills to de-escalate difficult calls and remain professional.
  • Knowledgeable and proficient with payer websites and other useful resources.
  • Ability to work independently within a remote structure with no distractions.

Work Experience, Education and Certifications:

  • High school graduate or equivalent.
  • Minimum experience of one year working with hospital revenue cycle, patient financial services, or insurance accounts receivable with a preference of 2-4 years.
  • Working knowledge of Commercial, Medicare, Medicaid and managed care billing and reimbursement.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and advancement.
  • Supportive work environment with a collaborative team.
  • Comprehensive healthcare coverage.
  • Retirement savings plan.
  • Paid time off and flexible scheduling options.
  • Student loan repayment program.