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Remote Collection Jobs in Jackson, TN (NOW HIRING)

Remote Collection information

See Jackson, TN salary details

$12

$20

$28

How much do remote collection jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote collection in Jackson, TN is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.79 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Jackson, TN? The most popular types of Collection jobs in Jackson, TN are:
What job categories do people searching Remote Collection jobs in Jackson, TN look for? The top searched job categories for Remote Collection jobs in Jackson, TN are:
What cities near Jackson, TN are hiring for Remote Collection jobs? Cities near Jackson, TN with the most Remote Collection job openings:
Infographic showing various Remote Collection job openings in Jackson, TN as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,366 per year, or $20.4 per hour.
Senior Consultant, Risk Control - Equipment Breakdown

Senior Consultant, Risk Control - Equipment Breakdown

Liberty Mutual

Jackson, TN • Remote

$75K - $122K/yr

Full-time

Posted 3 days ago

New


Liberty Mutual rating

9.0

Company rating: 9.0 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

33rd of 281 rated insurance


Job description


Description

Under limited supervision, we provide loss prevention consulting services within the Property and Marine Loss Prevention department, specializing in equipment breakdown risk. Completes Boiler and Pressure Vessel inspection, conducts extensive research, data collection, evaluation, and analysis to make recommendations that help control customers’ sources of risk, loss, and costs. Serves as a technical expert in mechanical systems and equipment breakdown exposures. 

  • Remote Role with 75% Travel  

Essential Duties & Responsibilities: 

  • Conducts on-site inspections of boilers, pressure vessels, and mechanical systems to identify hazards and assess risk. 

  • Compiles facts from site visits, reports, and databases to evaluate existing processes, determine severity/frequency of issues, and identify improvement needs. 

  • Assesses and benchmarks on customer performance against internal and industry standards, including NBIC requirements. 

  • Interprets and analyzes data to determine best course of action and solutions that satisfy customer risk service needs. 

  • Utilizes advanced software applications and Microsoft systems to develop innovative, cost-effective solutions. 

  • Investigate cause-and-effect relationships and prepare technical reports summarizing findings and recommendations. 

  • Organizes data into clear, actionable formats and presents reports outlining improvement plans and cultural/behavioral changes. 

  • Maintains effective partnerships with customers, learning their business to identify risk management objectives and needs. 

  • Provides technical support and training to assist with implementation of recommendations and action plans. 

  • Actively pursues professional development to better meet customer expectations. 

  • May participate in acquiring new business by following up on leads and presenting proposals. 

Qualifications
  • Preferred Education: Bachelor’s degree in engineering or related field preferred. 

  • Experience: Strong background in mechanical systems or loss control engineering. 

  • Certifications: NBIC Commission required for posted position, but trainee opportunities available; other relevant certifications a plus. 

Technical Skills:  

  • Proficiency in Microsoft Office Suite and general computer systems. 

  • Ability to interpret technical drawings and specifications. 

Soft Skills:  

  • Strong analytical and problem-solving abilities. 

  • Excellent communication and report-writing skills. 

  • Ability to work independently and manage multiple priorities. 

Preferred Attributes: 

  • Familiarity with property and marine insurance risk assessment. 

  • Knowledge of industry codes, standards, and best practices related to equipment breakdown. 

  • Experience in client-facing roles with strong relationship-building skills. 

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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