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Remote Collection Jobs in Cocoa, FL (NOW HIRING)

micro1 AI

AI Sensor Data Specialist - Remote

Palm Bay, FL · Remote

$13 - $15/hr

Remote - experts based in Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky ... Communicate effectively with the team to clarify guidelines and provide feedback on data collection ...

micro1 AI

AI Sensor Data Specialist - Remote

Orlando, FL · Remote

$13 - $15/hr

Remote - experts based in Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky ... Communicate effectively with the team to clarify guidelines and provide feedback on data collection ...

SmartIPlace

Business Analyst[remote]

Orlando, FL · Remote

Remote (local to Florida) Visa: USC only Duration: 12 months Education: Bachelor's degree in Data ... Identify any requirements for new methods of data collection. For each new component identified ...

Wood Plc

GIS Analyst

Orlando, FL · Remote

Customize GIS workflow and software programs for data collection, engineering, and environmental applications #LI-Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA ...

First Federal Bank

Loan Officer

Orlando, FL · Remote

Remote work locations to include: Orlando, Palm Coast, St. Augustine, Palatka, Ormond Beach, New ... Assists collection officer with delinquent account files for the financial institution ...

micro1 AI

AI Data Collector (Motion & Video)

Orlando, FL · Remote

$13 - $15/hr

Remote - experts based in Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky ... Communicate effectively with the team to clarify guidelines and provide feedback on data collection ...

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Remote Collection information

See Cocoa, FL salary details

$11

$18

$26

How much do remote collection jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote collection in Cocoa, FL is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.06 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What cities near Cocoa, FL are hiring for Remote Collection jobs? Cities near Cocoa, FL with the most Remote Collection job openings:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Cocoa, FL as of July 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,080 per year, or $18.8 per hour.

Lead Collector-Remote-Las Vegas\Orlando

Hilton Grand Vacations, Inc.

Orlando, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description


WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*
At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.
Here's why you will love it here:
  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more!

This is a remote role for candiadtes living in Las Vegas, NV.
What Will I be Doing?
The Lead Collector is responsible for assisting management in supervising collection activity to maintain acceptable delinquency percentages while remaining in compliance with applicable laws, regulations, policies and procedures. The Lead Collector will also be responsible for assisting staff with questions concerning processes and procedures. The Lead Collector must have a solid understanding of the Fair Debt Collections Practices Act and will be responsible for preparing periodic reports on team specific tasks/goals and performing collection functions as the department's workload determines.
What Are We Looking For:
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
  • High School Diploma/GED
  • Excellent interpersonal and communication skills
  • Proficient in Word, Access and Excel
  • Must meet federal and state licensure requirements

It would be useful in this position for you to demonstrate the following capabilities and distinctions:
  • Associate's Degree/College Diploma
  • 3-5 years of experience
  • 2+ years of supervisory experience
  • Experience in 3rd party collections
  • Experience in Timeshare/Vacation Ownership

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
Are you an organized self-starter with experience working in a multifaceted environment? Don't miss your opportunity to join the diverse team at Hilton Grand Vacations!
The Lead Collector is responsible for assisting management in supervising collection activity to maintain acceptable delinquency percentages while remaining in compliance with applicable laws, regulations, policies and procedures. The Lead Collector will also be responsible for assisting staff with questions concerning processes and procedures. The Lead Collector must have a solid understanding of the Fair Debt Collections Practices Act and will be responsible for preparing periodic reports on team specific tasks/goals and performing collection functions as the department's work load determines.
  • Assist management with the evaluation of the delinquency percentages for both the loan portfolio and maintenance fee account.
  • Monitor team performance by auditing and finding opportunities and provide feedback as needed through various KPI reporting metrics
  • Lead all aspects of quality assurance (QA) of collections staff for compliance of policies, procedure, state law and federal law.
  • Contact delinquent owners by telephone and mail in an attempt to retrieve outstanding payments due.
  • Communicate company policies and procedures in conjunction with collection tactics and practices.
  • Assist all members of collections staff with daily processes and procedures when required.
  • Assist management with the handling of owner requests and complaints.
  • Provide ongoing training and support for the collection team, including bi-annual Fair Debt Collection Practices Act (FDCPA) certification for all collections staff
  • Assist with mentor and development, empower team members by coordinating team building activities and recognizing high performers, as well as listen to team member's feedback to resolve any issues or conflicts.
  • Provide support for supervisors when they are out of office.
  • Assist in special projects as requested by management.

Qualifications
What are we looking for?
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
  • High School Diploma/GED
  • Excellent interpersonal and communication skills
  • Proficient in Word, Access and Excel
  • Must meet federal and state licensure requirements

It would be useful in this position for you to demonstrate the following capabilities and distinctions:
  • Associate's Degree/College Diploma
  • 3-5 years of experience
  • 2+ years of supervisory experience
  • Experience in 3rd party collections
  • Experience in Timeshare/Vacation Ownership

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members! We offer a comprehensive benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and exciting travel benefits.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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