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Remote Collection Jobs in Aurora, IL (NOW HIRING)

Provi

Billing & Collections Coordinator

Chicago, IL · Remote

$50K - $60K/yr

... collection of customer payments, and ensure the accuracy of financial records. This role is ideal ... While remote work is fully supported, candidates located in the greater Chicagoland area are ...

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Agronomy & Sustainability Analyst

Oakbrook Terrace, IL · On-site +1

$58K - $78K/yr

Standardize and enhance data collection, management, validation, and governance processes * Build ... Integrate multiple data sources, including precision agriculture tools (e.g., remote sensing, field ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Failure to return equipment may result in collection actions and/or other consequences.

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Remote Collection information

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How much do remote collection jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote collection in Aurora, IL is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Aurora, IL?

The most popular types of Collection jobs in Aurora, IL are:

What are popular job titles related to Remote Collection jobs in Aurora, IL?

For Remote Collection jobs in Aurora, IL, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Aurora, IL look for?

The top searched job categories for Remote Collection jobs in Aurora, IL are:

What cities near Aurora, IL are hiring for Remote Collection jobs?

Cities near Aurora, IL with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Aurora, IL as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 18% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,264 per year, or $21.3 per hour.

Billing & Collections Coordinator

Provi

Chicago, IL • Remote

$50K - $60K/yr

Full-time

Re-posted 20 days ago

Job description

Provi is seeking a detail-oriented Billing & Collections Coordinator to manage the billing process, support timely collection of customer payments, and ensure the accuracy of financial records. This role is ideal for someone with experience in billing, accounts receivable, or collections who enjoys working with data, investigating discrepancies, and maintaining a high level of accuracy in a fast-paced environment.

The Billing & Collections Coordinator will be responsible for generating accurate invoices, supporting month-end billing processes, monitoring accounts receivable, and maintaining customer financial records. The ideal candidate is highly organized, comfortable working in Excel on a daily basis, and able to identify and resolve discrepancies between contracts, billing data, and financial systems. Experience with NetSuite is preferred, and a strong attention to detail, problem-solving mindset, and commitment to accuracy are essential for success in this role.

This position works closely with Finance, Sales, and customers to resolve billing issues, support collections efforts, and ensure the integrity of billing and revenue-related data.

This role is open to remote candidates across the United States. While remote work is fully supported, candidates located in the greater Chicagoland area are preferred given the opportunity for occasional in-person collaboration with team members based in our Chicago office.

What You’ll Be Doing
  • Generating and issuing accurate invoices in a timely manner.
  • Creating Sales Orders from statement of work (MSA) Contracts into Netsuite with accuracy and attention to detail.
  • Reviewing Salesforce closed won opportunities to Netsuite sales orders for accuracy and performing proper quality control checks between the two systems.
  • Monitoring accounts receivable and following up with clients on outstanding balances.
  • Maintaining and updating customer billing information.
  • Investigating and resolving billing discrepancies and disputes.
  • Coordinating with internal departments to verify billing data and resolve client concerns.
  • Preparing regular reports on aging accounts and collection status.
  • Ensuring compliance with company policies and applicable regulations regarding billing and collections.
  • Negotiating payment plans with delinquent accounts when necessary.
  • Maintaining detailed records of all billing and collection activities.
  • Supporting month-end and year-end financial closing processes.
What We’re Looking For
  • Bachelor’s degree in Accounting, Finance, or a related field.
  • 2-4 years of experience in accounts receivable, general accounting, or related roles.
  • Demonstrated experience managing billing processes with a high degree of accuracy and attention to detail.
  • Experience working within ERP and accounting systems, preferably NetSuite.
  • Familiarity with NetSuite, including creating and reviewing sales orders, invoices, customer records, and billing transactions, is strongly preferred.
  • Ability to learn and navigate new systems quickly.
  • Strong knowledge of accounting principles, with expertise in deferred revenue and revenue recognition.
  • Strong Excel skills required, including the use of Pivot Tables, XLOOKUP/VLOOKUP, SUMIF/SUMIFS, filtering, and data reconciliation.
  • Experience analyzing billing, collections, or financial data in Excel.
  • Ability to meet deadlines and timelines for accurate “month end” close of financial records.
  • Exceptional attention to detail and organizational skills.
  • Strong communication and interpersonal skills to collaborate with cross-functional teams and customers.
  • Ability to prioritize tasks, manage deadlines, and adapt to a fast-paced environment.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skillset, experience, and/or performance. Base pay is just one component of the Company’s total compensation package for employees. Other rewards may include long-term incentives and program-specific awards. In addition, the Company provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a retirement savings plan, paid parental leave, paid holidays, and flexible paid time off (PTO).
Make an impact: Work directly with the management team to help grow the business.
Find your groove and grow: Provi keeps growing and you should too. Expand your skill set, diversify your experience and develop along with us.
Enjoy competitive benefits: Health, Dental, Vision, 401(k) with match, Commuter Perks, Long/Short Term Disability, Employee Assistance Program, Unlimited PTO, and Paid Parental Leave.
Be a part of something big: Join a dynamic and innovative team that is working to change a major industry. 
 
Provi is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
 
If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at jobs@provi.com.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.