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Remote Collection Jobs in New Mexico (NOW HIRING)

$14/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...

Prioritize the collection of aged receivables and review their status regularly in Owner meetings ... Leadership ability - able to pull together team members from diverse backgrounds in a remote ...

The position would be responsible for data collection, field surveys, agency coordination ... Ability to travel and work in field locations, sometimes remote potentially challenging terrain.

... collection; * Maintaining required evidence artifacts and ensuring traceability of evidence ... S.-based candidates and will be fully remote. About Entrust: Our growing company relies on curious ...

New

Oversee program evaluation, including analysis, data collection, and reporting. * Provide resource ... remote work as needed. * Support the development of new technical tools, products, and offerings.

Oversee program evaluation, including analysis, data collection, and reporting. * Provide resource ... remote work as needed. * Support the development of new technical tools, products, and offerings.

The work model for the role is: remote in the United States. There is a preference for the ... Managing administrative procedures in sales processes and supports cash collection and project ...

$15.75/hr

Previous experience working in a remote/work from home setting is preferred * Prior experience working with Microsoft Office is preferred * Prior experience working with order placement systems and ...

... is fully Remote. This role may require flexibility in work hours, including occasional extended hours to support operational demands. This Customer Solutions Representative position is being ...

New

... is fully Remote. This role may require flexibility in work hours, including occasional extended hours to support operational demands. This Customer Solutions Representative position is being ...

New

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Remote Collection information

See New Mexico salary details

$12

$20

$29

How much do remote collection jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote collection in New Mexico is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in New Mexico? The most popular types of Collection jobs in New Mexico are:
What are popular job titles related to Remote Collection jobs in New Mexico? For Remote Collection jobs in New Mexico, the most frequently searched job titles are:
What cities in New Mexico are hiring for Remote Collection jobs? Cities in New Mexico with the most Remote Collection job openings:
Infographic showing various Remote Collection job openings in New Mexico as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,266 per year, or $20.8 per hour.

A/R, Billing, and Project Setup Manager

Berriehill Research

Albuquerque, NM • On-site, Remote

Full-time

Posted 13 days ago


Job description

ARA’s Corporate Accounting Department seeks a passionate A/R, Billing, and Setup Manager with strong leadership skills and extensive government contracting billing and project setup knowledge. Our team supports the dedicated employee owners who make Applied Research Associates, Inc. (ARA) the success it is today. We are committed to exceptional customer service and delivering accurate and timely project setup, billing, collection services, project closeout, and audit support. We value teamwork, individual and group accountability, and strive for a balanced, enjoyable work environment.

What you’ll do as ARA’s A/R, Billing, and Setup Manager

  • Leadership & Team Development
    • Lead the day-to-day operations of the A/R, Billing, Project Setup, and Contract Closeout teams
    • Hire, train, coach and develop staff; build depth and ensure continuity of expertise
    • Foster a collaborative, customer-focused culture with strong accountability and process ownership
  • Billing, Project Setup & Compliance
    • Ensure timely and accurate billing, project setup, rate adjustments, and closeout activities
    • Maintain compliance with FAR 52.216-7 and all relevant government requirements
    • Troubleshoot complex project setup, revenue recognition, and billing issues using expert Costpoint knowledge
    • Develop, document and maintain company-wide procedures governing billing, project setup, collections, and contract closeout
    • Provide guidance on indirect rate structures (including provisional and final rates) and how they impact project setup and billing
  • Financial Monitoring & Analysis
    • Monitor and reconcile unbilled receivables to ensure accurate revenue and project setup, and timely billing, closeout and issue identification
    • Oversee collection efforts and maintain A/R reserve analysis
    • Prepare, analyze, and present DSO performance and trends to executive and senior management and the Board of Directors
    • Ensure financial processes support data accuracy, transparency, and long-term sustainability
  • Audit, Controls & Compliance Support
    • Maintain strong internal controls and ensure adequate process documentation
    • Provide comprehensive support for external financial audits, internal audits, and government/customer audits
    • Collaborate with auditors to provide required data, resolve inquiries, and strengthen audit readiness
  • Systems Leadership & Process Modernization
    • Lead system upgrade testing, enhancements, and business system evaluation or migration activities
    • Partner with IT and functional SMEs to improve workflows, resolve system issues, and drive process automation
    • Drive continuous process improvement efforts to streamline operations and modernize workflows
    • Identify and implement opportunities to improve efficiency, accuracy, and compliance across all related functions
  • Customer & Stakeholder Partnership
    • Serve as a subject matter expert to internal customers and project managers on contract terms, billing requirements, and project setup
    • Build strong relationships across the organization to provide expert guidance and resolve issues effectively
    • Continue to partner with our DCMA ACO and staff, providing excellent contract closeout, expiring funds and deobligation support
    • Communicate proactively to ensure alignment across functional and operational teams
  • A/R, Billing, and Setup Manager Requirements
    • Bachelor’s degree in accounting or related field with 10 – 12 years of accounting/billing experience (Master’s or PhD acceptable with equivalent experience)
    • Five or more years of leadership experience with demonstrated success leading and developing staff
    • Hands-on government contract accounting experience and knowledge of FAR billing requirements
    • Experience billing fixed price, T&M, and cost reimbursable contracts
    • Exceptional customer service and communication abilities across all organizational levels
    • Results-oriented with a high degree of integrity and strong judgement
    • Ability to analyze problems, recommend solutions, and maintain compliance with internal and external requirements
    • Experience supporting auditors and preparing audit-ready documentation
    • Professional, reliable, proactive, and committed to continuous learning and improvement
    • Excellent attention to detail and organizational abilities
    • Ability to manage multiple tasks and work under strict deadlines
  • A/R, Billing, and Setup Manager Preferences
    • CPA or auditing background
    • Familiarity with WAWF and resolving DFAS payment issues
    • Experience using Deltek Costpoint for billing and project setup
    • Experience with system implementations or conversions

HYBRID WORK NOTICE:  This position is available for fully remote or hybrid work consideration at any of our division locations across the United States . Preference will be given to those near Albuquerque, NM or Raleigh, NC.

Company & Division Information

    • The ARA Corporate office prides itself on providing excellent customer service and accounting services to a growing and ever-changing organization. We strive to be flexible while ensuring that we comply with government, state, and contract regulations and requirements.  We partner with our employees to help them in turn provide exceptional customer service to our customers.
    • Applied Research Associates (ARA) is a 100% employee-owned technology solutions company with more than 2,300 employee-owners across the United States and Canada. Our dedicated team brings deep technical expertise and a passion for solving complex challenges – creating innovative solutions that protect our safety, security, and way of life. At ARA, every project is an opportunity to exceed expectations. We deliver solutions that not only meet mission objectives but unlock new possibilities for the future. 

Learn more about who we are and what we do by going to: www.ara.com