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Remote Coach Outlet Customer Service Jobs in Raleigh, NC

TEKsystems

Email Customer Service Reps

Raleigh, NC · Remote

$16/hr

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

Dot Compliance

Customer Support Team Lead

Raleigh, NC · Remote

You will be responsible for driving regional operational excellence, coaching and developing ... Collaborate with Regional Support, Customer Success, Professional Services, and Product to escalate ...

Dot Compliance

Customer Support Team Lead

Raleigh, NC · On-site +1

You will be responsible for driving regional operational excellence, coaching and developing ... Collaborate with Regional Support, Customer Success, Professional Services, and Product to escalate ...

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All JobsCoach Outlet Customer Service JobsRemote Coach Outlet Customer Service JobsRemote Coach Outlet Customer Service Jobs in Raleigh, NC

Remote Coach Outlet Customer Service information

See Raleigh, NC salary details

$23.8K

$56.4K

$98.2K

How much do remote coach outlet customer service jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote coach outlet customer service in Raleigh, NC is $56,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $68,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Coach Outlet Customer Service vs Remote Coach Outlet Sales Associate?

AspectRemote Coach Outlet Customer ServiceRemote Coach Outlet Sales Associate
Primary RoleHandling customer inquiries, resolving issues, providing supportAssisting customers with product selection, processing sales, promoting products
Required SkillsCustomer service skills, communication, problem-solvingSales skills, product knowledge, communication
Work EnvironmentRemote, customer support center or onlineRemote, e-commerce or retail platform
Common CertificationsCustomer service certifications (optional)Sales or retail certifications (optional)

Remote Coach Outlet Customer Service focuses on assisting customers with inquiries and resolving issues, while Remote Coach Outlet Sales Associate emphasizes sales and product promotion. Both roles require strong communication skills and are often remote, but they serve different functions within the customer experience.

What are the key skills and qualifications needed to thrive as a Remote Coach Outlet Customer Service representative?

To thrive as a Remote Coach Outlet Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and order processing tools is typically required. Patience, empathy, and active listening are essential soft skills that help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, brand loyalty, and efficient resolution of issues in a remote retail environment.

What is a Remote Coach Outlet Customer Service representative?

A Remote Coach Outlet Customer Service representative is a professional who assists Coach Outlet customers with their inquiries, orders, returns, and issues via phone, email, or chat, all while working remotely. Their responsibilities include providing information about products, handling complaints, processing returns and exchanges, and ensuring a positive customer experience. These representatives are trained to follow Coach's brand standards and policies, offering support to customers shopping online or needing help with their purchases.

What are some common challenges faced by Remote Coach Outlet Customer Service representatives, and how can they be addressed?

Remote Coach Outlet Customer Service representatives often encounter challenges such as managing high call volumes, resolving customer issues without in-person interaction, and maintaining clear communication across digital channels. To address these, representatives benefit from strong organizational skills, proactive communication, and regular training on company products and systems. Additionally, leveraging support from team leads and utilizing internal resources can help ensure customer satisfaction while working remotely. Building a routine and staying connected with the team through virtual meetings also fosters a supportive work environment.
What are popular job titles related to Remote Coach Outlet Customer Service jobs in Raleigh, NC? For Remote Coach Outlet Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Coach Outlet Customer Service jobs in Raleigh, NC look for? The top searched job categories for Remote Coach Outlet Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Coach Outlet Customer Service jobs? Cities near Raleigh, NC with the most Remote Coach Outlet Customer Service job openings:
Remote Coach Outlet Customer Service jobs near you
Infographic showing various Remote Coach Outlet Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 77% Full Time, 14% Part Time, 4% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $56,379 per year, or $27.1 per hour.

Virtual Travel Customer Service

Genovaire Travel Group

Raleigh, NC • Remote

$14.50 - $18.50/hr

Full-time

Posted 16 days ago

Job description

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

  • Provide assistance through email, chat, and phone communication

  • Help with itinerary changes, updates, and general travel questions

  • Provide destination and travel guideline information

  • Follow up with travelers before departure

  • Resolve concerns while maintaining a positive customer experience

Ideal Candidate

  • Friendly and professional communication style

  • Customer support experience preferred

  • Reliable and organized

  • Comfortable using online tools and learning new systems

  • Interest in travel and client satisfaction

What We Offer

  • Remote work flexibility

  • Training provided

  • Ongoing team support

  • Professional development opportunities

  • Access to travel-related perks

Apply