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Remote Cmdb Jobs in Georgia (NOW HIRING)

Emory University

Federated Security Engineer - OIT

Atlanta, GA · On-site +1

$57.25 - $76.50/hr

This role focuses on managing and optimizing our central secure application access ecosystem, including onboarding/updating/offboarding applications, maintaining an up-to-date CMDB and application ...

MMI

ServiceNow Administrator

Alpharetta, GA · Remote

Remote (pure remote option no location preference) Position type: Contract Job Requirements: -Lead ... CMDB/Discovery -Network Asset Management experience -Configuration Management experience -Ideally ...

Deloitte

Cyber ServiceNow - Consultant

Atlanta, GA · Remote

... database (CMDB) integration using Armis #CyberServiceNow For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to include a reasonable estimate of the ...

Cloud Talent

UKG Pro WFM Consultant

Atlanta, GA · Remote

Global client has a long-term, remote need for a strong UKG Pro WFM Consultant with strong Time ... This is not a pure configuration role. Requires in-depth understanding of the product, with ability ...

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Remote Cmdb information

What is the difference between Remote Cmdb vs Remote Data Analyst?

AspectRemote CmdbRemote Data Analyst
Required credentialsIT certifications, CMDB management experienceData analysis certifications, SQL, Excel skills
Work environmentIT operations, configuration managementData interpretation, reporting
Industry usageIT service management, enterprise techBusiness intelligence, finance, marketing

Remote Cmdb professionals focus on managing configuration items within IT service management systems, ensuring accurate data for IT operations. Remote Data Analysts interpret data sets to support business decisions. While both roles require analytical skills, Remote Cmdb emphasizes IT infrastructure knowledge, whereas Remote Data Analysts focus on data analysis and reporting across various industries.

What are some common challenges faced by Remote CMDB administrators, and how can they overcome them?

Remote CMDB (Configuration Management Database) administrators often encounter challenges such as maintaining accurate and up-to-date records of IT assets, ensuring data consistency across distributed systems, and effectively collaborating with remote teams. Overcoming these challenges typically involves implementing automated discovery tools, establishing clear data governance practices, and utilizing communication platforms to coordinate with other IT and business units. Emphasizing documentation, regular audits, and continuous training can also help ensure the CMDB remains a reliable source of truth for the organization.

What is a Remote CMDB?

A Remote CMDB (Configuration Management Database) is a centralized repository that stores information about the IT assets, configurations, and relationships within an organization's network, but is managed or accessed remotely. It is commonly used in IT service management to track and manage hardware, software, and other IT components, even if they are distributed across various locations. Remote CMDB solutions enable IT teams to monitor, update, and audit configuration data without needing to be physically present, enhancing efficiency and supporting remote or hybrid work environments.

What are the key skills and qualifications needed to thrive as a Remote CMDB specialist?

To thrive as a Remote CMDB Specialist, you need expertise in IT service management (ITSM), data analysis, and a strong understanding of IT infrastructure, often supported by ITIL certification or similar qualifications. Familiarity with CMDB tools such as ServiceNow, BMC Remedy, or HP Universal CMDB, and proficiency in database management and reporting systems are typically required. Strong attention to detail, analytical thinking, and effective remote communication skills help ensure accurate data maintenance and collaboration with dispersed teams. These skills and qualities are crucial for maintaining reliable configuration data, supporting IT operations, and enabling effective change management in distributed environments.
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Remote Cmdb jobs near you

Senior Problem, Incident and Event Management Engineer

Humana

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

164th of 303 rated insurance

Job description

Become a part of our caring community
The Senior Problem, Incident, and Event Management Engineer is responsible for advancing enterprise event correlation, observability, and incident detection capabilities to proactively identify and mitigate service disruptions before user impact. This role specializes in leveraging platforms such as Splunk, Dynatrace, and ServiceNow to aggregate, correlate, and operationalize data across multiple systems to drive timely escalation and resolution of critical incidents.
This position plays a key role in evolving from reactive incident response to data-driven, predictive operations, utilizing CMDB-driven context, criticality tiering, and advanced analytics to prioritize and escalate issues with significant business impact.
Key ResponsibilitiesEvent Correlation & Observability Engineering
  • Design, configure, and continuously improve event correlation rules and alerting strategies across platforms such as Splunk ITSI and Dynatrace
  • Integrate data from multiple monitoring, application, and infrastructure sources to create meaningful, actionable events
  • Normalize and enrich event data using standardized fields and metadata to improve correlation accuracy and reduce noise
  • Drive reduction of false positives and duplicate alerts through correlation, aggregation, and suppression strategies
Dashboarding & Data Visualization
  • Develop and maintain operational and executive dashboards in Splunk and other reporting tools
  • Translate technical telemetry into clear, business-aligned insights, highlighting service health, degradation, and emerging risks
  • Partner with command center, TOC, and incident teams to ensure dashboards support real-time decision making and escalation
Incident Detection & Escalation
  • Leverage correlated event data and observability insights to trigger proactive incident identification prior to user-reported impact
  • Apply criticality tiering and CMDB data to assess business impact and drive proper prioritization and escalation paths
ServiceNow Integration & ITSM Enablement
  • Partner with ServiceNow stakeholders to improve workflows, reporting, and automation capabilities
CMDB & Data-Driven Decisioning
  • Leverage CMDB relationships and service mapping where available to enrich event data with application, infrastructure, and business context
  • Utilize service ownership, business criticality, and operational hours data to inform prioritization decisions
  • Partner with CMDB and service mapping teams to improve data quality and completeness
Trend Analysis & Continuous Improvement
  • Analyze patterns across incidents, alerts, and events to identify systemic issues and opportunities for improvement
  • Partner with Problem Management to eliminate recurring issues through structural fixes
  • Drive improvements in monitoring coverage, alert quality, and detection speed
  • Contribute to a shift toward predictive, AIOps-driven operations

Use your skills to make an impact

Required Qualifications

    • 3-5+ years of experience in Incident, Event, or Problem Management
    • Hands-on experience with Splunk (preferably ITSI) and Dynatrace or similar observability platforms
    • Experience building dashboards, reports, and analytics to support operational decision-making
    • Experience with ServiceNow ITSM, including incident lifecycle management and reporting
    • Strong analytical skills with the ability to correlate data across multiple systems and platforms
    • Experience working with event correlation, alerting strategies, or AIOps concepts
    • Ability to assess business impact using priority models, criticality tiers, and service context
    • Strong communication skills with the ability to translate technical findings into actionable insights

Preferred Qualifications

    • Experience with CMDB, service mapping, or application dependency mapping
    • Exposure to enterprise monitoring ecosystems (e.g., APM, synthetic monitoring, infrastructure monitoring)
    • Experience supporting command center, TOC, or major incident management environments
    • Knowledge of ITIL frameworks and service management best practices
    • Experience with automation or scripting (Python, PowerShell, or similar)
  • Bachelor's Degree in Business, Computer Science, or a related field or equal experience
  • ITIL v5 certification
  • Previous experience in the health care industry

Additional Information:

Limited Geography Remote - This is a remote position but located within a specific geography.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$89,000 - $121,400 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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