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Remote Cltd Jobs in Florida (NOW HIRING)

Remote Cltd information

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative, and why are they important?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional time management, self-motivation, and empathy help you stand out in this remote role. These skills and qualities ensure efficient, customer-focused support and successful work-from-home performance.

What are remote CLTD jobs?

Remote CLTD jobs refer to positions that involve Certified in Logistics, Transportation and Distribution (CLTD) professionals working from locations outside of a traditional office environment. These roles focus on managing and optimizing supply chain logistics, transportation, and distribution processes using digital tools and communication platforms. Remote CLTD professionals may handle tasks such as inventory management, transportation planning, and logistics strategy development, all while collaborating with teams online. This flexibility allows organizations to tap into a wider talent pool while enabling employees to work from home or other remote locations.

What is the difference between Remote Cltd vs Remote Customer Service Representative?

AspectRemote CltdRemote Customer Service Representative
Required CredentialsTypically requires industry-specific certifications or licensesUsually requires high school diploma or equivalent, with customer service training
Work EnvironmentHome office or remote setup, often with specialized toolsHome office or remote, with focus on communication tools
Employer & Industry UsageUsed in logistics, transportation, and freight industriesCommon across retail, telecom, and service industries
Common Search & Comparison IntentPeople compare roles for logistics or freight-related jobsPeople compare roles for customer support careers

Remote Cltd and Remote Customer Service Representative are distinct roles. Remote Cltd focuses on logistics and freight management, requiring specific industry certifications, while Remote Customer Service Representatives handle client inquiries across various sectors, often with minimal credentials. Both roles are remote, but they serve different industries and have different skill requirements.

What are some common challenges faced by professionals working in remote cloud technology development (Remote Cltd.) roles?

Professionals in remote cloud technology development roles often face challenges such as collaborating effectively across time zones, maintaining clear communication with distributed team members, and managing security and compliance in a virtual environment. Balancing independent work with frequent virtual meetings can require strong time management skills. Additionally, staying updated with rapidly evolving cloud platforms and tools is essential to ensure the solutions developed are efficient and secure.
LATAM Supply Chain Manager (Remote if located in Miami, FL)

LATAM Supply Chain Manager (Remote if located in Miami, FL)

AVI-SPL

Tallahassee, FL • On-site, Remote

Full-time

Re-posted 9 days ago


AVI-SPL rating

8.1

Company rating: 8.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

55th of 210 rated it services


Job description

This position is a member of AVI-SPL's Global Supply Chain Team and is responsible for overseeing the strategy and implementation of Logistics, Warehousing, and Inventory standards for locations in the LATAM region. This includes outsourced transportation, store-pick-pack-ship warehouse processes, Third Party Logistics (3PL) warehousing standards and vendor selection, inventory management strategies, and import/export activities in order to enhance margin and better deliver to customers.
Job Summary
  • This position is a member of AVI-SPL's Global Supply Chain Team and is responsible for overseeing the strategy and implementation of Logistics, Warehousing, and Inventory standards for locations in the LATAM region. This includes outsourced transportation, store-pick-pack-ship warehouse processes, Third Party Logistics (3PL) warehousing standards and vendor selection, inventory management strategies, and import/export activities in order to enhance margin and better deliver to customers.

Essential Duties and Responsibilities
  • Ensure the implementation and sustainment of Supply Chain best practices in accordance with the Association of Supply Chain Management (ASCM) standards across all LATAM markets
  • Lead LATAM Supply Chain network optimization assessments and execution
  • Ensure correct transportation vendor selection within the appropriate levels of service and cost for shipments: to and from vendors, AVI-SPL warehouses, 3PL facilities, and job sites
  • Assess inefficiencies across multiple warehouse operations and oversee implementation of corrective measures, establishing documented change and standards for updated processes.
  • Ensure optimized and compliant Import/Export standards for each LATAM country
  • Oversee and support the creation and optimization of Standard Operating Procedures and pertaining to Logistics, Warehousing, and Inventory
  • Establish key performance indicators (KPIs) and performance metrics to assess the effectiveness and efficiency of warehouse operations
  • Facilitate AVI-SPL's ability to leverage scale in new/existing relationships with the company's Logistics and Warehousing vendors
  • Diversify the company's carrier portfolio including TL (truckload) and LTL (less than truckload) carriers, brokers, White Glove Final Mile Agents, Freight forwarders, Third Party Logistics (3PL's), drayage providers, air freight carriers and independent contractors:
    • Analyze and interpretate shipping data from multiple carriers
    • Perform national bid process or lane negotiations with brokers and asset-based carriers for long haul shipments.
    • Onboard Agents to implement outsourced final mile optimization from local offices as appropriate
    • Implement standardized operating agreements and service level agreements (SLA's) including ISO (International Organization for Standardization)) based Risk Assessment. Re-qualify existing vendors and deactivate from the network if needed while continuously adding new capacity with qualified vendors.
  • Track and maintain acceptable levels of Delivered In Full On Time (DIFOT) and internal customer service metrics
  • Support the VP, Global Supply Chain with any process changes relating to LATAM Supply Chain
  • Advise Warehouse Management in all levels of the organization on packaging and outbound shipping standards/protocols
  • Collaborate with Procurement to optimize inbound shipments from vendors and negotiate price breaks on equipment due to optimized shipments
  • Assist Sales team with accurate estimates for projects involving complex supply chain challenges
  • Track compliance with countermeasures and best practices and follow up to ensure compliance
  • Create and provide reports as needed.

Other duties assigned as needed.
Skills and Abilities
  • Ability to pivot efficiently between strategic initiatives and tactical execution as business needs require
  • Ability to both work independently and collaborate with internal and external stakeholders to finalize and implement logistics and transportation related goals
  • Demonstrated ability to lead teams across multiple functional areas in a matrixed environment.
  • Must have clear and professional communication skills (written and oral) both internally and externally
  • Excellent data entry and organizational skills
  • Intermediate PC skills and working knowledge of Office Suite (Excel, Word)
  • Demonstrated customer service focus and client communication skills
  • Ability to travel as needed to local offices, vendor facilities and customer sites.

Education and/or Experience
  • Bachelor's degree in Supply Chain, Logistics, or related field is preferred
  • Bilingual (Spanish/English) required
  • Minimum 7-10 years of leadership experience in Logistics/Supply Chain including both asset based and outsourced transportation
  • Minimum 3-5 years of experience managing a team with multiple layers of management
  • Lean Six Sigma experience preferred
  • ASCM certification is preferred (CSCP, CLTD, CPIM, or CTSC)
  • Demonstrated working experience using data and analytics to formulate countermeasures
  • Experience implementing countermeasures across multiple locations

Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment

Direct Reports
  • This position will directly manage supply chain employees across multiple LATAM countries.

Work Hours
AVI-SPL reserves the right to alter work hours and work location as deems necessary
AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected
VEVRAA Federal Contractor

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About AVI-SPL

Sourced by ZipRecruiter

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. As the leading provider of collaboration technology solutions, which include our award-winning managed services, our highly trained team works hand-in-hand with organizations worldwide—including more than 86% of Fortune 100 companies. Our experienced teams strategize, design, deploy, manage, and support audiovisual (AV) and unified communications (UC) solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved.

Industry

Technology, communication and media

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US

Year founded

1979

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