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Remote Clinical Research Coverage Analyst Jobs in Indiana

Cayenta

Collaborate with internal teams (Environment Specialists, R&D, and other analysts) to escalate and ... Remote work and more! Compensation Range: 60K-75K About Cayenta: Founded in 1983 and welcomed to ...

CSAA

As an Actuarial Pricing Design Analyst, you will research and develop new methods for insurance ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

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Remote Clinical Research Coverage Analyst information

How does a Remote Clinical Research Coverage Analyst collaborate with clinical trial teams and ensure accurate coverage analysis from a distance?

As a Remote Clinical Research Coverage Analyst, you will frequently interact with study coordinators, investigators, billing teams, and compliance officers via virtual meetings, emails, and shared project management systems. Even though you work remotely, you are expected to review clinical trial protocols, determine qualifying status, and analyze billing grids to ensure that all patient care costs are accurately classified as either standard of care or research-related. Clear communication and strong organizational skills are essential to coordinate effectively, resolve discrepancies, and keep all stakeholders informed about regulatory and payer requirements. Regular updates and virtual check-ins with site teams help maintain alignment and ensure ongoing compliance.

What are Remote Clinical Research Coverage Analysts?

Remote Clinical Research Coverage Analysts are professionals who evaluate clinical research studies to determine which procedures and services are billable to insurance, sponsors, or research grants, all while working remotely. They review study protocols, informed consent documents, and payer policies to ensure compliance with regulations and institutional guidelines. Their work is critical in helping research organizations and hospitals avoid billing errors and maintain financial integrity for clinical trials. By working remotely, they leverage digital tools and secure systems to access and analyze study documents from any location.

What is the difference between Remote Clinical Research Coverage Analyst vs Remote Clinical Trial Coordinator?

AspectRemote Clinical Research Coverage AnalystRemote Clinical Trial Coordinator
Required CredentialsTypically requires a background in healthcare, clinical research certifications, and knowledge of coverage policiesRequires clinical trial management experience, good organizational skills, and often a degree in health sciences or related fields
Work EnvironmentPrimarily remote, focusing on coverage analysis, documentation, and complianceRemote or hybrid, coordinating trial activities, patient recruitment, and site communication
Employer & Industry UsagePharmaceutical companies, insurance providers, CROsResearch institutions, pharmaceutical companies, CROs

The Remote Clinical Research Coverage Analyst primarily focuses on evaluating insurance coverage and reimbursement policies for clinical trials, ensuring compliance and proper billing. In contrast, the Remote Clinical Trial Coordinator manages trial logistics, patient coordination, and site communication. Both roles are essential in clinical research but differ in their core responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a Remote Clinical Research Coverage Analyst, and why are they important?

To thrive as a Remote Clinical Research Coverage Analyst, you need a solid understanding of clinical research billing, healthcare compliance regulations, and medical terminology, often supported by a bachelor’s degree in a health-related field. Familiarity with billing systems, electronic medical records (EMRs), Medicare Coverage Analysis (MCA) tools, and relevant certifications such as CCRC or ACRP are commonly required. Attention to detail, analytical thinking, and strong written communication help ensure accuracy and effective collaboration with remote teams. These skills and qualifications are crucial for ensuring regulatory compliance, minimizing financial risk, and supporting successful clinical trial operations.
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Remote Clinical Research Coverage Analyst jobs near you
(Remote) Support Analyst

(Remote) Support Analyst

Cayenta

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Are you interested in building your expertise in ERP support and problem-solving? At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly.

In this role, you will manage and resolve support tickets related to our Human Resource Management and Payroll modules. Issues may span application functionality, system environments, and end-user challenges, requiring strong troubleshooting skills and a solid understanding of ERP systems.

This is an opportunity to deepen your knowledge of enterprise software while working directly with customers across North America. We are seeking candidates with strong software proficiency and experience in HR and payroll processes who are comfortable working in a remote environment.

This remote role welcomes candidates anywhere in Canada and the US.

What your impact will be:

  • Resolve customer issues in a timely and thorough manner, ensuring a high level of customer satisfaction
  • Monitor the support queue, take ownership of new tickets, and reassign as needed
  • Collaborate with internal teams (Environment Specialists, R&D, and other analysts) to escalate and resolve complex issues
  • Troubleshoot application, data, architecture, and interface-related problems
  • Communicate proactively with customers, providing clear updates and managing expectations throughout the resolution process
  • Develop deep functional and technical knowledge of our ERP applications, with a focus on Human Resources and Payroll modules
  • Identify root causes and provide recommendations to prevent recurring issues
  • Understand support service agreements and appropriately scope requests outside of standard support
  • Contribute ideas for product and process improvements

What we are looking for:

  • Experience supporting or working with ERP systems, particularly in Human Resources and Payroll
  • Strong technical aptitude with proven troubleshooting and problem-solving skills
  • Experience delivering solutions, services, or support within HR, payroll, finance, or accounting environments is preferred

Customer Support Qualifications:

  • Excellent communication skills, with the ability to clearly explain technical concepts and manage customer expectations
  • Ability to manage multiple priorities and support tickets simultaneously in a fast-paced environment
  • Strong analytical skills with the ability to make sound, independent decisions
  • Self-motivated, adaptable, and able to work both independently and collaboratively within a team

Technical Qualifications

  • Preferred software experience in applications based in at least one of the following: SQL, PL/SQL, Uniface, Acucobol
  • Experience in troubleshooting APIs and/or web services preferred.
  • Knowledge of Apache Tomcat configuration and troubleshooting is preferred.

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!

Compensation Range:

60K-75K

About Cayenta:

Founded in 1983 and welcomed to the Harris family in 2004, our Cayenta business unit is the North American leader in technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to be agile and seamless, ensuring that our clients have a platform for operational success.

About Harris:

Harrisis a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

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