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Remote Client Solution Analyst Jobs in Tennessee

Cordova

REMOTE in Memphis- Client Partner

Memphis, TN · Remote

Cordova is a boutique style firm focused on creating custom software solutions and staffing ... Due to our growth goals, we are adding a Client Partner to our remote team. As a member of the ...

Quorum Health

Senior Data Analyst

Brentwood, TN · Remote

$81K - $102K/yr

Remote Reports to: AVP of RCM Analytics You must reside in one of these states to be eligible for ... Develop and maintain a working knowledge of Revenue Cycle processes and reporting solutions.

QHC ARM Shared Services

Senior Data Analyst

Brentwood, TN · Remote

$81K - $102K/yr

Remote Reports to: AVP of RCM Analytics You must reside in one of these states to be eligible for ... Develop and maintain a working knowledge of Revenue Cycle processes and reporting solutions.

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Remote Client Solution Analyst information

What does a remote client solution analyst do?

A Remote Client Solution Analyst works with clients to identify their needs, troubleshoot issues, and recommend solutions, all while operating remotely. They act as a liaison between the client and the company, analyzing data, resolving problems, and ensuring client satisfaction. Their role often involves using technology to communicate, preparing reports, and collaborating with internal teams to implement solutions tailored to client requirements.

How does a remote client solution analyst typically collaborate with clients and internal teams to resolve issues?

As a Remote Client Solution Analyst, you’ll regularly interact with clients via email, video calls, and shared project management platforms to understand their needs and address concerns. You’ll also work closely with internal teams such as technical support, product development, and account management to troubleshoot problems and develop tailored solutions. Effective communication and proactive follow-ups are essential for ensuring timely resolutions and maintaining strong client relationships, even when working remotely.

What are the key skills and qualifications needed to thrive as a remote client solution analyst, and why are they important?

To thrive as a Remote Client Solution Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field. Familiarity with CRM platforms, data analysis tools, and ticketing systems is typically required, along with knowledge of relevant certifications like ITIL or Salesforce. Excellent communication, active listening, and time management are crucial soft skills for understanding client needs and delivering solutions remotely. These skills ensure you can effectively analyze client issues, recommend actionable solutions, and maintain high client satisfaction in a virtual setting.

What is the difference between Remote Client Solution Analyst vs Remote Customer Support Specialist?

AspectRemote Client Solution AnalystRemote Customer Support Specialist
Required CredentialsBachelor's degree, certifications in solutions or ITHigh school diploma or equivalent, customer service training
Work EnvironmentCollaborates with clients and internal teams to develop solutionsAssists customers with product or service issues
Employer & Industry UsageTech, consulting, and service industriesRetail, telecom, and service sectors
Search & Comparison IntentUnderstanding solution roles and client interactionCustomer support and troubleshooting roles

The Remote Client Solution Analyst focuses on analyzing client needs and providing tailored solutions, often working closely with clients and internal teams. In contrast, the Remote Customer Support Specialist primarily handles customer inquiries and resolves product or service issues. Both roles require strong communication skills, but the Solution Analyst typically has more technical knowledge and a consultative approach, making them distinct in responsibilities and skill sets.

What cities in Tennessee are hiring for Remote Client Solution Analyst jobs?

Cities in Tennessee with the most Remote Client Solution Analyst job openings:

Remote Client Solution Analyst jobs near you

REMOTE in Memphis- Client Partner

Memphis, TN • Remote

Cordova
See more jobs at Cordovaexternal

Full-time

Re-posted 14 days ago

Job description

Cordova is a boutique style firm focused on creating custom software solutions and staffing technology, executive and nearshore teams for corporations of all sizes in need of supplemented growth.

Due to our growth goals, we are adding a Client Partner to our remote team. As a member of the client partner team, you will represent Cordova to clients that are seeking the best talent in the market. The key focus of this role is customer acquisition, engagement, and development as well as fostering client/candidate relationships that result in successful placements.

This role is ideal for a sales professional who appreciates the impact their efforts have in the lives of others and their own professional career. We invite you to be a part in shaping the future of the organization and our industry. Key responsibilities of the position are:


  • Utilize prospecting skills that include networking with business partners and contacts, cold-calling, industry research, social media, and technology utilization to generate new business

  • Uncover and develop technology leader relationships within account portfolio as well as develop new business

  • Using client and prospect feedback to develop strategies that match customer and prospect needs to meet talent demands

  • Prepare accurate sales forecasts, account status reports, and provide actionable plans that will foster account growth and revenue potential

  • Participate in contract negotiations

  • Develop expertise in key areas of technology

  • Lead sophisticated negotiations to achieve a “win-win” result

Preferred Experience and Skills:

  • 2 years of industry experience

  • 4 year college degree (or equivalent combination of education & experience)

  • Exceptional business acumen and executive presentation skills

  • Ability to build and foster trusted advisor relationships with customers and account prospects

  • Drive and ambition to be successful

  • Effective negotiation techniques

  • Awareness to customer buying signals and ability to match the sales process to the prospects buying process

  • Search firm sales experience with a track record of success

  • Must be authorized to work for any employer in the United States without current or future visa sponsorship


EEO/Veteran/Disabled/E-Verify

Hiring in the following areas: Des Moines–West Des Moines,Tulsa,Salt Lake City–Murray, Memphis, North Port–Bradenton–Sarasota, Oklahoma City, Jacksonville, Nashville-Davidson–Murfreesboro–Franklin, Cape Coral–Fort Myers

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