2

Remote Client Solution Analyst Jobs in Tennessee

Showing results 21-40

Remote Client Solution Analyst information

What does a remote client solution analyst do?

A Remote Client Solution Analyst works with clients to identify their needs, troubleshoot issues, and recommend solutions, all while operating remotely. They act as a liaison between the client and the company, analyzing data, resolving problems, and ensuring client satisfaction. Their role often involves using technology to communicate, preparing reports, and collaborating with internal teams to implement solutions tailored to client requirements.

How does a remote client solution analyst typically collaborate with clients and internal teams to resolve issues?

As a Remote Client Solution Analyst, you’ll regularly interact with clients via email, video calls, and shared project management platforms to understand their needs and address concerns. You’ll also work closely with internal teams such as technical support, product development, and account management to troubleshoot problems and develop tailored solutions. Effective communication and proactive follow-ups are essential for ensuring timely resolutions and maintaining strong client relationships, even when working remotely.

What are the key skills and qualifications needed to thrive as a remote client solution analyst, and why are they important?

To thrive as a Remote Client Solution Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field. Familiarity with CRM platforms, data analysis tools, and ticketing systems is typically required, along with knowledge of relevant certifications like ITIL or Salesforce. Excellent communication, active listening, and time management are crucial soft skills for understanding client needs and delivering solutions remotely. These skills ensure you can effectively analyze client issues, recommend actionable solutions, and maintain high client satisfaction in a virtual setting.

What is the difference between Remote Client Solution Analyst vs Remote Customer Support Specialist?

AspectRemote Client Solution AnalystRemote Customer Support Specialist
Required CredentialsBachelor's degree, certifications in solutions or ITHigh school diploma or equivalent, customer service training
Work EnvironmentCollaborates with clients and internal teams to develop solutionsAssists customers with product or service issues
Employer & Industry UsageTech, consulting, and service industriesRetail, telecom, and service sectors
Search & Comparison IntentUnderstanding solution roles and client interactionCustomer support and troubleshooting roles

The Remote Client Solution Analyst focuses on analyzing client needs and providing tailored solutions, often working closely with clients and internal teams. In contrast, the Remote Customer Support Specialist primarily handles customer inquiries and resolves product or service issues. Both roles require strong communication skills, but the Solution Analyst typically has more technical knowledge and a consultative approach, making them distinct in responsibilities and skill sets.

What cities in Tennessee are hiring for Remote Client Solution Analyst jobs?

Cities in Tennessee with the most Remote Client Solution Analyst job openings:

Benefits Consultant - Life, Accidental, Health Benefits

Chattanooga, TN • Remote

Zuzick Organization of Globe Life
Insurance Services • 1 - 5K employees

Full-time

Re-posted 3 days ago


Globe Life Insurance rating

8.2

Company rating: 8.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz


Job description

NOW HIRING – REMOTE

The Zuzick Organization of Globe Life: American Income Division, is seeking motivated individuals to join our growing team in New England. We specialize in helping working families protect their financial future through supplemental benefits.

Recognized as one of New England’s Best Places to Work in 2024 and 2025 ranked #1 in our category since 2020, we take pride in developing our team from within and providing long-term career growth opportunities.

Globe Life is one of the largest benefits providers in the U.S., serving over 18 million policyholders and managing more than $227 billion in coverage.

This is a remote, client-facing sales role where you will meet with clients via Zoom, assess their needs, and recommend appropriate benefit solutions.

This position is performance-based with uncapped earning potential.

Responsibilities

Connect with prospective clients via phone and virtual meetings

Educate clients on benefit options and coverage

Build and maintain client relationships

Follow up on leads and manage your pipeline


What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US