Remote Client Services Jobs in Worcester, MA (NOW HIRING)

Mood Harmony Behavioral Services is actively seeking a highly skilled and compassionate Licensed Independent Clinical Social Worker (LICSW) to join our dedicated team. This full-time remote position is unique as it allows you to make a significant impact on clients' lives from the comfort of your home, while focusing on the specialized needs of those receiving care at a hospice center in Worcester, Massachusetts. If you are passionate about promoting mental health and well-being in underserved populations, this is the opportunity for you.

Mood Harmony Behavioral Services is committed to fostering healthier communities through quality, patient-centered healthcare services. Our mission emphasizes the importance of providing compassionate and equitable care to individuals in medically underserved areas, regardless of their financial circumstances. As a leader in community health, we empower our staff to serve as models for other health centers, allowing us to fulfill our vision of comprehensive and accessible healthcare for all.

The preferred work setting for this position is primarily remote, allowing for flexibility while maintaining high standards of client engagement and care delivery. However, there is a collaborative expectation that the clinician will participate in team strategy sessions and client meetings as needed. Our digital infrastructure ensures seamless communication among team members and provides access to various systems for managing client care efficiently.

• Engage in active direct clinical practice both in virtual settings and during community outreach with clients experiencing major mental illness and severe emotional disorders.
• Collaborate effectively with colleagues to advance shared goals, ensuring clear communication and mutual support among team members.
• Conduct thorough, evidence-based assessments, developing tailored integrated care plans, while ensuring access to necessary linked services for clients.
• Provide comprehensive client services, including individual, group, and family therapy, focusing on addressing presenting issues and promoting recovery and wellness.
• Implement crisis intervention strategies adeptly and monitor client engagement throughout their treatment journey.
• Maintain meticulous documentation of client interactions and treatment progress, adhering to regulatory and ethical guidelines.
• Participate in on-call coverage, providing emergency support during and after program hours as required.
• Contribute to continuous quality improvement efforts through active participation in committees aimed at enhancing service delivery.

This role serves a diverse population, primarily focusing on clients at a hospice center experiencing significant mental health challenges. Our clients may include individuals facing terminal illness, grief, severe emotional disturbances, or those needing intensive support through their end-of-life journey. Your expertise will help guide patients and their families towards emotional stability, peace, and comprehensive support in these challenging times.

• Required: A Master's degree in Social Work (MSW) from an accredited institution, with a current LICSW licensure.
• Proven knowledge of assessment techniques, treatment methodologies, and crisis management relevant to mental health.
• Exceptional verbal and written communication skills, enabling effective interaction with clients, families, and interdisciplinary teams.
• Demonstrated organizational and planning skills, with a focus on managing a diverse caseload effectively.
• Competence in addressing age-related and specialty issues in a culturally sensitive manner.

• A background in working with hospice or palliative care populations is highly desirable.
• Clinical experience in a community health setting is preferable, particularly in environments focused on underserved communities.
• Familiarity with electronic health record (EHR) systems and the ability to efficiently document client interactions.

We offer a competitive salary range of USD 70,000 to 85,000 annually, commensurate with experience and qualifications. In addition, our benefits package includes comprehensive healthcare coverage, a retirement savings plan, professional development opportunities, and paid time off to ensure a healthy work-life balance.

At Mood Harmony Behavioral Services, we value lifelong learning and offer ongoing professional development programs to help our team members advance their careers. As a clinician with us, you will have access to mentorship from experienced professionals, opportunities to pursue advanced certifications, and potential roles in leadership as our organization continues to grow.

By joining Mood Harmony Behavioral Services, you will become part of a mission-driven organization focused on making a tangible difference in the lives of individuals and families. Our collaborative and inclusive culture ensures that every team member feels valued and empowered to contribute to a healthier community. If you're ready to bring your skills and dedication to a team that prioritizes meaningful work, we would love to hear from you!

Interested applicants are encouraged to submit their resume along with a cover letter detailing their relevant experience and passion for the role. Please send your application materials via email to our HR department. Join us in our mission to provide exceptional care to those who need it most!