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Remote Client Relations Jobs in Springfield, MA (NOW HIRING)

CVS Health

Analyst, Large Case Pensions

Hartford, CT · On-site +1

$43K - $93K/yr

This position will be focused on retirement processing and related activities, including client ... Monday and Friday remote). To succeed, the ideal candidate will need: * Understanding of defined ...

The Hartford

Customer Care Representative

Hartford, CT · Remote

$25/hr

This role will have a 100% Remote Work arrangement. However, to broaden career growth, collaboration, and cross-functional interaction to network with colleagues and leadership, we strongly prefer ...

New

ABB

Group Account Manager

Bloomfield, CT · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales growth initiatives, and achievement of revenue and profitability targets across regions. * Builds deep ...

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All JobsClient Relations JobsRemote Client Relations JobsRemote Client Relations Jobs in Springfield, MA

Remote Client Relations information

See Springfield, MA salary details

$28.9K

$57.2K

$97.7K

How much do remote client relations jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote client relations in Springfield, MA is $57,183.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $64,800.00 per year, depending on experience, location, and employer.

What is a remote client relations?

A Remote Client Relations job involves managing and maintaining relationships with clients while working remotely. Responsibilities typically include responding to customer inquiries, addressing concerns, providing support, and ensuring client satisfaction. Strong communication skills, problem-solving abilities, and responsiveness are essential for success in this role. It often requires using digital tools such as email, chat, and video conferencing to interact with clients effectively.

What are the typical daily tasks for someone working in remote client relations?

In a Remote Client Relations role, your daily tasks often include responding to client inquiries via email, phone, or chat, addressing any concerns, and ensuring clients are satisfied with the company's services or products. You may also assist with onboarding new clients, coordinate with internal teams to resolve issues, and update client records in CRM systems. Regular meetings or check-ins with clients to review accounts and gather feedback are common as well. This dynamic role requires balancing multiple client needs, prioritizing urgent requests, and maintaining clear, professional communication at all times.

What are the key skills and qualifications needed to thrive in remote client relations?

To thrive as a Remote Client Relations professional, you need strong interpersonal communication, problem-solving abilities, and experience in customer service or account management, often backed by a relevant degree. Familiarity with CRM software, collaboration tools like Slack or Zoom, and ticketing systems is typically required. Exceptional organizational skills, empathy, and proactive responsiveness distinguish top performers in this role. These competencies are vital for building lasting client relationships, resolving issues efficiently, and contributing to overall client satisfaction in a remote work environment.

What are the most commonly searched types of Client Relations jobs in Springfield, MA?

The most popular types of Client Relations jobs in Springfield, MA are:

What are popular job titles related to Remote Client Relations jobs in Springfield, MA?

For Remote Client Relations jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Client Relations jobs in Springfield, MA look for?

The top searched job categories for Remote Client Relations jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Client Relations jobs?

Cities near Springfield, MA with the most Remote Client Relations job openings:

Remote Client Relations jobs near you
Infographic showing various Remote Client Relations job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 74% Physical, 4% Hybrid, and 22% Remote job distribution, with an average salary of $57,183 per year, or $27.5 per hour.

Senior/Executive Excess Casualty Underwriter | Remote

KING'S INSURANCE STAFFING LLC

Hartford, CT • On-site, Remote

$125K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Our client has been experiencing tremendous growth within their Excess Casualty Underwriting Division and is seeking to add a Senior/Executive Excess Casualty Underwriting Specialist. This person would be responsible for marketing/production of new and renewal business while providing a customer-first mindset, putting our client’s customers at the center of everything you do. This includes being a technical expert in a designated coverage, product or product line, mentoring and training less experienced staff.

  • Responsible for developing and managing a book of Non-Admitted Excess business.
  • Select, review, model, analyze and underwrite the most complex submissions within the context of applying the division's underwriting guidelines and standards.
  • Develop and maintain strong relationships with wholesale brokers in order to successfully produce, manage and grow the client’s business.
  • Work with local, regional, and home office management to renew accounts annually.
  • Respond to brokers when particular risks do not meet underwriting guidelines and offer alternative options and cross sell other products.
  • May serve as the department liaison with the Regulatory Compliance and Actuarial departments.

Requirements:

  • 5 – 10+ plus years of Excess Underwriting experience, preferably handling Non-Admitted business
  • 5+ years of experience working with wholesale brokers in the region
  • Proven track record of building strong Broker Relations
  • Understanding of current market conditions, trends in competition and new product development
  • Strong communication, analytical skills, and business acumen
  • Excellent problem solving & decision-making skills
  • Bachelor's Degree is strongly desired.

Salary/Benefits:

  • $150,000 to $200,000+ annual base salary plus 10 – 30% Target Bonus
  • Flex schedule and ability to work remotely
  • Extremely competitive Medical, Dental, Vision and Life plans
  • Employer matching 401(k) plan
  • Generous PTO plan
  • Employee Stock Purchase Plan with employer matching