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Remote Client Liaison Jobs (NOW HIRING)

Open Mind Health

Client Liaison

Reno, NV · Remote

$17 - $20/hr

CLIENT LIAISON REPRESENTATIVE Please note: Applicants must be located within the United States. E ... Remote | Reports to Chief Clinical Officer $17-$20/hour About Open Mind Health Open Mind Health is ...

Aflac

PLADS Client Liaison

Columbus, GA · On-site +1

$80K - $100K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... liaison to communicate workflow results, ideas, and solutions. • Manages escalated customer ...

Aflac, Incorporated

PLADS Client Liaison

$80K - $100K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... liaison to communicate workflow results, ideas, and solutions. • Manages escalated customer ...

Aflac Incorporated

PLADS Client Liaison

Columbus, GA · Remote

$80K - $100K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Participates in finalists and client site visits as needed. Performs other related duties as ...

New York Life

National Account Client Liaison

$60K - $85K/yr

Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management ... The National Account Client Liaison will serve as a high-touch, embedded service liaison supporting ...

Sodexo

National Client Executive

Gaithersburg, MD · Remote

$82K - $112K/yr

This is a remote role with 25%-40% travel. The preferred candidate will live in close proximately ... As the client liaison, building positive and transparent relationships with clients will be ...

Sodexo

National Client Executive

Atlanta, GA · Remote

$73K - $100K/yr

This is a remote role with 25%-40% travel. The preferred candidate will live in close proximately ... As the client liaison, building positive and transparent relationships with clients will be ...

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How much do remote client liaison jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for remote client liaison in the United States is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $27.88 per hour, depending on experience, location, and employer.

What is a Remote Client Liaison?

A Remote Client Liaison is a professional who serves as the main point of contact between a company and its clients, but works from a remote location rather than onsite. Their primary responsibilities include managing client relationships, addressing inquiries or concerns, coordinating services or project updates, and ensuring client satisfaction. They use digital communication tools like email, video calls, and messaging platforms to interact with clients and internal teams. This role is especially important for businesses that serve clients in different locations or operate virtually.

What is the difference between Remote Client Liaison vs Remote Customer Service Representative?

AspectRemote Client LiaisonRemote Customer Service Representative
Required CredentialsCommunication skills, customer service experience, sometimes industry-specific knowledgeCustomer service skills, basic computer proficiency, sometimes certifications in customer support
Work EnvironmentCollaborates with clients and internal teams, often involved in account managementHandles customer inquiries, provides support via phone, email, or chat
Employer & Industry UsageUsed in consulting, healthcare, finance, and B2B servicesCommon across retail, tech, telecom, and service industries

While both roles involve client interaction, a Remote Client Liaison typically manages ongoing client relationships and accounts, requiring more industry-specific knowledge. In contrast, a Remote Customer Service Representative primarily addresses customer inquiries and support issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Remote Client Liaison, and why are they important?

To thrive as a Remote Client Liaison, you need strong customer service skills, proficiency in client relationship management, and typically a background in business or communications. Familiarity with CRM platforms, virtual collaboration tools, and ticketing systems is important for efficiently managing client interactions. Excellent written and verbal communication, active listening, and problem-solving abilities help you stand out in this role. These skills ensure smooth remote communication, foster client satisfaction, and drive long-term business relationships.

How does a Remote Client Liaison typically collaborate with internal teams to address client needs?

As a Remote Client Liaison, you’ll act as the bridge between clients and multiple internal departments such as sales, customer support, and technical teams. While working remotely, you’ll rely heavily on digital communication tools to facilitate timely responses, relay feedback, and coordinate solutions to client issues. Regular virtual meetings and clear documentation are essential to ensure everyone stays aligned and client expectations are met. This collaborative approach not only resolves immediate concerns but also helps build long-term client satisfaction and loyalty.
What cities are hiring for Remote Client Liaison jobs? Cities with the most Remote Client Liaison job openings:
What are the most commonly searched types of Client Liaison jobs? The most popular types of Client Liaison jobs are:
What states have the most Remote Client Liaison jobs? States with the most job openings for Remote Client Liaison jobs include:
Remote Client Liaison jobs near you

Client Liaison

Open Mind Health

Reno, NV • Remote

$17 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

CLIENT LIAISON REPRESENTATIVE

Please note: Applicants must be located within the United States. E-Verify required. This position is not open to agencies or international applicants.

Remote | Reports to Chief Clinical Officer

$17-$20/hour

About Open Mind Health

Open Mind Health is a nationwide virtual behavioral health organization providing psychotherapy, psychiatry, and complementary mental health services across the United States. Our mission is rooted in compassionate care, accessibility, and helping clients move toward meaningful personal growth and wellbeing.

We are a collaborative, fast-moving organization that values professionalism, reliability, kindness, and operational excellence.

About the Role

  • The Client Liaison Representative serves as a primary point of contact for clients throughout their care journey. This role supports scheduling, coordination, insurance readiness, communication, and continuity of care while helping ensure clients feel supported, informed, and connected to services.
  • This is a highly interactive remote role that combines client communication, problem-solving, scheduling coordination, and administrative follow-through.
  • The ideal candidate is organized, emotionally steady, responsive, detail-oriented, and comfortable managing multiple priorities throughout the day.

Key Responsibilities

  • Schedule new and returning client appointments
  • Support recurring appointment coordination and continuity of care
  • Verify insurance eligibility and authorization status
  • Collect and document required intake and payment information
  • Follow up regarding missed appointments, incomplete documentation, and scheduling needs
  • Maintain accurate information within CRM and EHR systems
  • Communicate professionally and compassionately with clients and payer representatives
  • Escalate concerns appropriately and collaborate with internal teams as needed

What Success Looks Like

  • Clients are scheduled efficiently and supported professionally
  • Provider schedules remain organized and optimized
  • Insurance and intake requirements are completed prior to appointments
  • Communication remains calm, professional, and solution-oriented
  • Documentation and syhttps://app.breezy.hr/app/c/openmindhealth/positions/1312a9be971e/edit/description#stem records remain accurate and timely

Qualifications

  • Minimum 2 years of healthcare scheduling, patient coordination, or customer support experience
  • Behavioral health or medical office experience preferred
  • Strong communication and organizational skills
  • Comfortable working in a fast-paced, high-volume environment
  • Ability to work independently in a remote setting
  • Reliable high-speed internet and private workspace required
  • Comfortable learning and working within multiple software systems

Work Structure

  • Full-time (40 hours/week)
  • Remote position
  • Scheduled daytime shift coverage required
  • Occasional weekend rotation may be required

Compensation & Benefits

  • $17-$20/hour depending on experience
  • PTO and paid holidays
  • Health, dental, and vision benefits
  • 401(k) plan
  • $50/month technology stipend

This role is ideal for someone who enjoys helping people, staying organized, solving problems, and contributing to a mission-driven behavioral health organization.

Employment Type: FULL_TIME

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