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Remote Client Liaison Jobs in Lexington, SC (NOW HIRING)

Act as a liaison between clients and the underwriting department to resolve questions or obtain ... remote/office-based work. * May require evening or weekend availability to accommodate client ...

Remote Client Liaison information

See Lexington, SC salary details

$10

$21

$44

How much do remote client liaison jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote client liaison in Lexington, SC is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $23.85 per hour, depending on experience, location, and employer.

What is a remote client liaison?

A Remote Client Liaison is a professional who serves as the main point of contact between a company and its clients, but works from a remote location rather than onsite. Their primary responsibilities include managing client relationships, addressing inquiries or concerns, coordinating services or project updates, and ensuring client satisfaction. They use digital communication tools like email, video calls, and messaging platforms to interact with clients and internal teams. This role is especially important for businesses that serve clients in different locations or operate virtually.

What are the key skills and qualifications needed to thrive as a remote client liaison?

To thrive as a Remote Client Liaison, you need strong customer service skills, proficiency in client relationship management, and typically a background in business or communications. Familiarity with CRM platforms, virtual collaboration tools, and ticketing systems is important for efficiently managing client interactions. Excellent written and verbal communication, active listening, and problem-solving abilities help you stand out in this role. These skills ensure smooth remote communication, foster client satisfaction, and drive long-term business relationships.

How does a remote client liaison typically collaborate with internal teams to address client needs?

As a Remote Client Liaison, you’ll act as the bridge between clients and multiple internal departments such as sales, customer support, and technical teams. While working remotely, you’ll rely heavily on digital communication tools to facilitate timely responses, relay feedback, and coordinate solutions to client issues. Regular virtual meetings and clear documentation are essential to ensure everyone stays aligned and client expectations are met. This collaborative approach not only resolves immediate concerns but also helps build long-term client satisfaction and loyalty.

What is the difference between Remote Client Liaison vs Remote Customer Service Representative?

AspectRemote Client LiaisonRemote Customer Service Representative
Required CredentialsCommunication skills, customer service experience, sometimes industry-specific knowledgeCustomer service skills, basic computer proficiency, sometimes certifications in customer support
Work EnvironmentCollaborates with clients and internal teams, often involved in account managementHandles customer inquiries, provides support via phone, email, or chat
Employer & Industry UsageUsed in consulting, healthcare, finance, and B2B servicesCommon across retail, tech, telecom, and service industries

While both roles involve client interaction, a Remote Client Liaison typically manages ongoing client relationships and accounts, requiring more industry-specific knowledge. In contrast, a Remote Customer Service Representative primarily addresses customer inquiries and support issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Client Operations Specialist - Enterprise | Remote, USA

Optiv Security, Inc.

Columbia, SC • Remote

Full-time

Posted 7 days ago


Job description

The Client Operations Specialist is a sales support role assisting field Client Managers with the development and closing of new business. Client Operations Specialists complete the supporting functions related to outside sales such as generating price quotes, processing orders, assisting with client inquiries, problem solving and issue resolution. This individual may also interact directly with clients to provide pricing quotations and accept POs in the absence of the account manager. This crucial role interacts with manufacturing partners, internal business partners and outside clients in a fast- paced support atmosphere. The Client Operations Specialist supports the Account Manager gross margin objectives by allowing the Client Manager more time to be in the field with face to face meetings and by recommending the best pricing strategy within their client base.

How you'll make an impact

  • Support assigned Client Managers by producing accurate and timely sales quotations for new product and services business using SalesForce.com (CRM system).

  • Provide outstanding and enthusiastic client service and communication both by phone and email. Respond quickly and accurately to requests from inside resources as well as outside clients.

  • Prepare and submit accurate orders to purchasing. Help ensure deals are registered through partnership with the Deal Registration Desk.

  • Provide system reporting or analytics to the Client Manager, operations, and management upon request.

  • Multi-task ongoing activities from multiple people in a fast environment while producing accurate and timely new business quotations for products and services.

  • Develop and retain product and industry knowledge to be used to identify expertise. Commitment to developing knowledge and experience.

  • Provide historical pricing analysis to Client Manager upon request.

  • Act as liaison between Client Manager and operations/services organization.

  • Perform other duties as assigned.

What we're looking for

  • Associates Degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience preferred.

  • 2 or more years of experience in Business-to-Business Sales/Client Services role required.

  • Intermediate level experience with Microsoft Office; Specifically Microsoft Outlook, Word and Excel. Internet navigation required.

  • 2 years of experience in technical or information technologies industry preferred.

  • Prior experience in Client Relationship Management software (CRM) required. Salesforce.com experience preferred.

  • Ability to work in a sales partnership setting, where workflow is determined by incoming requests required.

  • Ability to build relationships and trust with internal and external partners/clients.

  • Ability to prioritize tasks to align with particular deadlines

  • Superior organizational skills, independent judgment and functional arithmetic skills.

  • Ability to calculate figures and amounts such as discounts, margins, percentages

What you can expect from Optiv

  • A company committed to our inclusive value through our Employee Resource Groups

  • Work/life balance

  • Professional training resources

  • Creative problem-solving and the ability to tackle unique, complex projects

  • Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.

  • The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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