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Remote Client Implementation Jobs in Charleston, SC

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Remote Client Implementation information

See Charleston, SC salary details

$25

$48

$75

How much do remote client implementation jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote client implementation in Charleston, SC is $48.11, according to ZipRecruiter salary data. Most workers in this role earn between $36.01 and $57.12 per hour, depending on experience, location, and employer.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What are the key skills and qualifications needed to thrive as a Remote Client Implementation Specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What is a Remote Client Implementation Specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.
What are popular job titles related to Remote Client Implementation jobs in Charleston, SC? For Remote Client Implementation jobs in Charleston, SC, the most frequently searched job titles are:
What job categories do people searching Remote Client Implementation jobs in Charleston, SC look for? The top searched job categories for Remote Client Implementation jobs in Charleston, SC are:
What cities near Charleston, SC are hiring for Remote Client Implementation jobs? Cities near Charleston, SC with the most Remote Client Implementation job openings:
Remote Client Implementation jobs near you
Senior PBM Strategic Account Executive - Remote

Senior PBM Strategic Account Executive - Remote

UnitedHealth Group

Charleston, SC • On-site, Remote

Full-time

Retirement

Posted 17 days ago

UnitedHealth Group rating

7.5

Company rating: 7.5 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

223rd of 872 rated healthcare providers

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Sr. Strategic Account Executive is an individual contributor role serving as the senior - level liaison to assigned client accounts. Responsible for developing client trend management strategies, retaining, and growing assigned clients, cultivating multi-level client relationships, and managing staff.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Managing assigned accounts with a focus on client trend management, strategic plan development and execution, cultivating multi-level client relationships and management staff
  • Managing client contract renewal activities with the primary goals of retaining client, obtaining multiple-year agreements and maintaining or improving profitability
  • Maintaining consistent and regular client communications. Preparing and presenting regular client performance reviews, including identification of cost drivers, recommendations for cost savings opportunities, utilization and cost reports
  • Prioritizes and conducts regular on - site or telephonic client meetings as appropriate to proactively review client benefits, drug utilization and trend management strategies
  • Ensure that all client specific requirements are met including but not limited to (1) maintaining documentation of most current benefit designs, including exclusions, inclusions, formularies and co - pay structures and that information is accessible to Customer Service Pharmacy Technicians; (2) documenting plan change requests from clients and obtains appropriate approval, updates the Benefit Design Summary on the web, and confirms the plan change is completed and accurate; (3) following all audit requirements. Reviews Benefit Design Summary documents at least annually with clients and receives appropriate client signature approval
  • Maintaining a complete understanding of client contract terms including but not limited to the monitoring and reporting of performance guarantees. Ensuring that all assigned contracts are monitored and reported as stated in the terms
  • Developing strategies for staff development and retention
  • Cultivating in - group growth through these relationships
  • Staying abreast of industry trends and developments and demonstrating strong communication skills in presenting these to clients and staff
  • Demonstrating expertise in pharmacy benefit strategies and clinical programs
  • Supervising and assisting in the development of client specific implementation plans and managing overall client implementations
  • Providing leadership to client services team members in departmental and corporate initiatives
  • Providing regular feedback to management team regarding client requirements and business development opportunities
  • Participating in sales preparation meetings and finalist sales presentations as necessary
  • Ensuring quick response and follow - up to client inquiries, including returning phone calls and emails within 2 hours and attempted resolution of all issues in less than 48 hours
  • Follows - up with client within 24 hours after issue resolution
  • Regularly attending and actively participating in company meetings as requested
  • Participating as preceptor / mentor to new staff as requested. Assisting in the development of ongoing training topics and materials for staff
  • Following all policies and procedures relating to job responsibilities and participates in the development and maintenance of departmental policies and procedures for Client Services, as appropriate
  • Performing other duties as assigned to meet corporate objectives
  • Providing support to other departments as requested

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 4+ years of strategic PBM client account and contract management
  • 2+ years of experience in the Health Plan Commercial Market
  • Understanding of pharmacy benefit strategies and pricing practices
  • Advanced proficiency in delivering presentations to various audiences
  • Proficient with MS suite - Word, Excel, PowerPoint
  • Proven ability to handle complex client issues
  • Proven solid PBM business and financial acumen
  • Demonstrates a high degree of client focus and attention to service
  • Proven excellent negotiation skills
  • Ability to travel up to 25% of the time

Preferred Qualifications:
  • Project Management Experience/Certification
  • 3+ years of experience with upsell programs to clients
  • 2+ years of PBM operations experience
  • Familiarity with RxClaim; Tracker and Navigator

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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