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Remote Client Implementation Jobs in Puerto Rico

Remote/hybrid experience preferred * A minimum of 2-4 years' administrative experience and/or ... insurance client services departments are preferred * Implementation of systems for program ...

Remote Client Implementation information

What is a remote client implementation specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.

What are the key skills and qualifications needed to thrive as a remote client implementation specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What cities in Puerto Rico are hiring for Remote Client Implementation jobs?

Cities in Puerto Rico with the most Remote Client Implementation job openings:

Infographic showing various Remote Client Implementation job openings in Puerto Rico as of July 2026, with employment types broken down into 82% Full Time, 11% Part Time, 1% Temporary, and 6% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution.

Client Virtualization Administrator (Puerto Rico)

Collins Aerospace

Santa Isabel, PR • Remote

Full-time

Medical, Life, Retirement

Posted 4 days ago


Collins Aerospace rating

8.4

Company rating: 8.4 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

33rd of 72 rated aerospace companies


Job description

Date Posted:

2026-08-12

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

We are seeking Client Virtualization Administrator to support and maintain a complex Microsoft Windows and Red Hat Enterprise Linux environment. In this role, you will administer and optimize physical and virtual infrastructure, troubleshoot complex technical issues, implement new technologies aligned with industry best practices, and collaborate across IT and Cybersecurity teams to ensure system performance, reliability, and security. The ideal candidate is a self-driven professional with expertise in virtualization, enterprise infrastructure, and systems administration who thrives in a fast-paced, collaborative environment.

 What You Will Do

  • Administer and maintain Microsoft Windows Server and Red Hat Enterprise Linux environments.
  • Support virtual infrastructure using Nutanix, VMware, and Citrix technologies.
  • Monitor system performance and troubleshoot hardware, operating system, and infrastructure issues.
  • Manage core infrastructure services, including Active Directory, DNS, DHCP, and server replication.
  • Implement system updates and enhancements following established best practices.
  • Partner with Cybersecurity to maintain system security and compliance.
  • Collaborate with cross-functional IT teams to support enterprise infrastructure.
  • Create and maintain technical documentation and assist with user training.
  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

  • University Degree or equivalent experience and minimum 2 years of prior relevant experience.
  • 2+ years of experience administering and supporting VMware environments, including vCenter, vSphere, and ESXi.
  • Experience implementing, migrating, supporting, and troubleshooting cloud-based infrastructure and architecture solutions.
  • Experience administering or supporting enterprise data storage technologies, including NAS and SAN solutions.
  • Experience implementing, configuring, or supporting hyperconverged infrastructure solutions, such as Nutanix and Citrix platforms.
  • Experience working with networking technologies, including TCP/IP, switches, firewalls, and routers, in enterprise environments.
  • Experience developing technical solutions and documentation to resolve complex infrastructure issues and support recurring issue prevention.

Qualifications We Prefer

  • 4+ years experience using VMWare vCenter, vSphere, and ESX virtual computing methods
  • Cloud foundation certification: Azure, AWS or Oracle
  • Experience with remote service projection utilizing HP blade technology, HP Boost, and Loestream, NVidia GPU, Citrix, Nutanix hyper-converged capability
  • Advanced knowledge of system performance monitoring and deployment of associated tools
  • Patch management experience using Windows WSUS, SCCM, or other standard tools
  • System administration experience in a Linux environment
  • Basic knowledge Redhat Enterprise Linux Experience with Remote services and performance optimization
  • Experience with license managers in a Windows or Linux environment

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location:
This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote:
This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

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About Collins Aerospace

Sourced by ZipRecruiter

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2018