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Remote Client Implementation Jobs in Indiana (NOW HIRING)

TecTammina

Core Banking Product Manager

Noblesville, IN · Remote

Remote, Global. Salary range: Very competitive base + benefits -- Our client is an exciting and ... Support project implementations and sales teams as subject matter expert for the Core Banking space ...

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Remote Client Implementation information

What are the key skills and qualifications needed to thrive as a Remote Client Implementation Specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What is a Remote Client Implementation Specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are popular job titles related to Remote Client Implementation jobs in Indiana? For Remote Client Implementation jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Client Implementation jobs in Indiana look for? The top searched job categories for Remote Client Implementation jobs in Indiana are:
What cities in Indiana are hiring for Remote Client Implementation jobs? Cities in Indiana with the most Remote Client Implementation job openings:
Remote Client Implementation jobs near you
Mainframe File Transfer Systems Engineer (Payroll) (Remote)

Mainframe File Transfer Systems Engineer (Payroll) (Remote)

A.C. Coy

Indianapolis, IN • Remote

$165.40K - $196K/yr

Other

Posted 10 days ago

Job description

Overview
  • Tier One Technologies has an immediate need for a Mainframe File Transfer Systems Engineer to support a Payroll application for our US Government client.
  • This is going to be a 100% remote position.
  • SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.
  • Must be a US Citizen.
Responsibilities
  • Responsible for design, implementation, maintenance, and troubleshooting of mainframe systems.
  • Transfer protocols of FTP, SFTP, and Direct connect file transfers.
  • Prepare system programming specifications, including programming instructions, inputs/outputs, structures, and other documentation to define functional and technical requirements.
  • Analyze functional and technical requirements of proposed or existing IT systems to identify necessary development or modification paths to meet mission objectives.
  • Participate in system requirements reviews, collaborating with customers, functional representatives, and technical personnel to clarify and refine requirements.
  • Perform all functional duties independently on high-visibility or mission-critical aspects of various programs.
Qualifications
  • A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred.
  • 5+ years of experience with IBM z/OS, COBOL batch processing, online transaction processing and utilizing Sort utility programs.
  • Expertise in utilizing FTP, SFTP, and Direct connect file transfers.
  • Prior experience working with telecommunications in a mainframe environment.
  • Familiarity with Payroll processing.
  • Familiarity with CA-View (SAR) for reviewing completed mainframe jobs, REXX is a plus.
  • Familiarity with AGILE methodology is a plus. 
  • Excellent communications skills.
  • Ability to obtain a Position of Public Trust Clearance.
  • Must be a US Citizen.
  • Must not have traveled outside the US for a combined total of 6 months or more in the last 5 years.
  • Must have resided in the US for the last 5 years.
Employment Type: OTHER
A.C. Coy Company- Staffing & Consulting Services logo

About A.C. Coy Company- Staffing & Consulting Services

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Since 1986, our mission is to be the “Always on Target” staffing and consulting provider by helping people and companies achieve their hiring goals. The team is dedicated to achieving these goals by attracting and retaining top talent that meets our clients’ culture and environment. We are fully engaged with our people and companies through ongoing communication to ensure expectations are met.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Canonsburg, PA, US

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