** SEEKING TEMPORARY, REMOTE, TECHNICAL CUSTOMER SUPPORT AGENTS ** TelaForce, a Titan Technologies ... You will interface with multiple levels of users, customers, supervisors, and management staff.
** SEEKING TEMPORARY, REMOTE, TECHNICAL CUSTOMER SUPPORT AGENTS ** TelaForce, a Titan Technologies ... You will interface with multiple levels of users, customers, supervisors, and management staff.
This position is remote. Essential Duties & Responsibilities: - Serve client organizations as a key ... require supervisory responsibilities. - Works with senior management to develop recruitment ...
This position is remote. Essential Duties & Responsibilities: - Serve client organizations as a key ... require supervisory responsibilities. - Works with senior management to develop recruitment ...
Technical Lead
Baltimore, MD · Remote
This is a remote position. Position Summary The Technical Lead owns the architecture, code quality ... The Technical Lead plans, conducts, directs, and supervises all technical work; ensures conformity ...
Technical Lead
Baltimore, MD · Remote
This is a remote position. Position Summary The Technical Lead owns the architecture, code quality ... The Technical Lead plans, conducts, directs, and supervises all technical work; ensures conformity ...
Supervisory or managerial experience in a technical discipline. * Experience with QS9000, ISO9000, and/or TS16949 quality systems. Take the next step in your career, apply today! #LI-PF1 #LI-REMOTE ...
Supervisory or managerial experience in a technical discipline. * Experience with QS9000, ISO9000, and/or TS16949 quality systems. Take the next step in your career, apply today! #LI-PF1 #LI-REMOTE ...
Remote Shift Supervisor Suicide Prevention Crisis Line (Sa - Sun 5:30am - 1:30pm)
Mashpee, MA · On-site +1
$25/hr
Shift Supervisor (Remote - Massachusetts Only) Saturday - Sunday 5:30am - 1:30pm Eastern Time Help ... Escalating operational, technical, or performance concerns when appropriate * Participating in ...
Remote Shift Supervisor Suicide Prevention Crisis Line (Sa - Sun 5:30am - 1:30pm)
Mashpee, MA · On-site +1
$25/hr
Shift Supervisor (Remote - Massachusetts Only) Saturday - Sunday 5:30am - 1:30pm Eastern Time Help ... Escalating operational, technical, or performance concerns when appropriate * Participating in ...
Clinical Laboratory Scientist I
San Diego, CA · On-site +1
$85K - $105K/yr
... Technical Supervisor or Laboratory Director * Document all corrective actions taken when test ... This position is currently remote with some work on-site, no relocation assistance package
Clinical Laboratory Scientist I
San Diego, CA · On-site +1
$85K - $105K/yr
... Technical Supervisor or Laboratory Director * Document all corrective actions taken when test ... This position is currently remote with some work on-site, no relocation assistance package
The Supervisor, Remote Patient Attendant provides leadership and supervision to all Remote Patient ... Technical Proficiency: Skilled in using office software, technology, and relevant computer ...
The Supervisor, Remote Patient Attendant provides leadership and supervision to all Remote Patient ... Technical Proficiency: Skilled in using office software, technology, and relevant computer ...
The Supervisor, Remote Patient Attendant provides leadership and supervision to all Remote Patient ... Technical Proficiency: Skilled in using office software, technology, and relevant computer ...
The Supervisor, Remote Patient Attendant provides leadership and supervision to all Remote Patient ... Technical Proficiency: Skilled in using office software, technology, and relevant computer ...
Supervisor - Data Services -- Remote
Little Rock, AR · Remote
$87K - $160K/yr
This is a remote position. Life Takes You Places! Are you ready to join us? The full salary range ... Participates in technical planning for data platform, database, and reporting initiatives ...
Supervisor - Data Services -- Remote
Little Rock, AR · Remote
$87K - $160K/yr
This is a remote position. Life Takes You Places! Are you ready to join us? The full salary range ... Participates in technical planning for data platform, database, and reporting initiatives ...
Supervisor - Data Services -- Remote
Little Rock, AR · Remote
$87K - $160K/yr
This is a remote position. Life Takes You Places! Are you ready to join us? The full salary range ... Participates in technical planning for data platform, database, and reporting initiatives ...
Supervisor - Data Services -- Remote
Little Rock, AR · Remote
$87K - $160K/yr
This is a remote position. Life Takes You Places! Are you ready to join us? The full salary range ... Participates in technical planning for data platform, database, and reporting initiatives ...
As a remote company, we have top talent all over the United States and India and are continuously ... Supervisory Responsibilities: • May assist with training members of the technical staff. • May ...
As a remote company, we have top talent all over the United States and India and are continuously ... Supervisory Responsibilities: • May assist with training members of the technical staff. • May ...
Supervisor - Data Services -- Remote
Little Rock, AR · On-site +1
$87K - $160K/yr
This is a remote position. Life Takes You Places! Are you ready to join us? The full salary range ... Participates in technical planning for data platform, database, and reporting initiatives ...
Supervisor - Data Services -- Remote
Little Rock, AR · On-site +1
$87K - $160K/yr
This is a remote position. Life Takes You Places! Are you ready to join us? The full salary range ... Participates in technical planning for data platform, database, and reporting initiatives ...
As a remote company, we have top talent all over the United States and India and are continuously ... Supervisory Responsibilities: • May assist with training members of the technical staff. • May ...
As a remote company, we have top talent all over the United States and India and are continuously ... Supervisory Responsibilities: • May assist with training members of the technical staff. • May ...
Technical Lead
Windsor Mill, MD · Remote
$170K - $175K/yr
This is a remote position. Position Summary The Technical Lead owns the architecture, code quality ... The Technical Lead plans, conducts, directs, and supervises all technical work; ensures conformity ...
Quick apply
Technical Lead
Windsor Mill, MD · Remote
$170K - $175K/yr
This is a remote position. Position Summary The Technical Lead owns the architecture, code quality ... The Technical Lead plans, conducts, directs, and supervises all technical work; ensures conformity ...
Remote IP Facility CCS Coder
Santa Fe, NM · On-site +1
$21.70 - $33.14/hr
Maintains and disseminates up-to-date technical knowledge of legal and regulatory information from ... Communicates issues to the EW Clinical Coding Manager & Supervisor, as appropriate. *Must ...
Remote IP Facility CCS Coder
Santa Fe, NM · On-site +1
$21.70 - $33.14/hr
Maintains and disseminates up-to-date technical knowledge of legal and regulatory information from ... Communicates issues to the EW Clinical Coding Manager & Supervisor, as appropriate. *Must ...
As a remote company, we have top talent all over the United States and India and are continuously ... Supervisory Responsibilities: • May assist with training members of the technical staff. • May ...
As a remote company, we have top talent all over the United States and India and are continuously ... Supervisory Responsibilities: • May assist with training members of the technical staff. • May ...
Clinical Applications Specialist
OH · Remote
... supervisors). • Promote adoption of Stago's digital training tools to scale learning post-go-live ... Provide on-site and remote application support for Stago systems, diagnosing and resolving issues ...
Clinical Applications Specialist
OH · Remote
... supervisors). • Promote adoption of Stago's digital training tools to scale learning post-go-live ... Provide on-site and remote application support for Stago systems, diagnosing and resolving issues ...
GEORGIA, USA - Compositing Supervisor
Atlanta, GA · On-site +1
Participate in technical and creative calls with directors and clients. * Communicate effectively ... About This Role There are hybrid and remote options for this role. Benefit plans are dependent on ...
GEORGIA, USA - Compositing Supervisor
Atlanta, GA · On-site +1
Participate in technical and creative calls with directors and clients. * Communicate effectively ... About This Role There are hybrid and remote options for this role. Benefit plans are dependent on ...
Technical Services Manager
Mebane, NC · Remote
$95K - $100K/yr
Day to day management of service supervisors and technicians * Lead the development of new business ... LI-Remote Do you have any questions? Jordan Hallow (jordan.hallow@fuchs.com) will be more than ...
Quick apply
Technical Services Manager
Mebane, NC · Remote
$95K - $100K/yr
Day to day management of service supervisors and technicians * Lead the development of new business ... LI-Remote Do you have any questions? Jordan Hallow (jordan.hallow@fuchs.com) will be more than ...
Customer Technical Support Specialist
$26 - $36/hr
... Supervisor, is part of the Customer Technical Support Organization (CTSO) Team that operates Monday-Friday 7:00 AM-7:00 PM ET and weekends 7:30 AM-4:00 PM ET, and will be fully REMOTE . In this role ...
Customer Technical Support Specialist
$26 - $36/hr
... Supervisor, is part of the Customer Technical Support Organization (CTSO) Team that operates Monday-Friday 7:00 AM-7:00 PM ET and weekends 7:30 AM-4:00 PM ET, and will be fully REMOTE . In this role ...
Remote Clia Technical Supervisor information
See salary details
$46K - $52.6K
6% of jobs
$52.6K - $59.2K
2% of jobs
$59.2K - $65.8K
6% of jobs
$71.1K is the 25th percentile. Wages below this are outliers.
$65.8K - $72.4K
13% of jobs
$72.4K - $79K
22% of jobs
The median wage is $79.1K / yr.
$79K - $85.5K
29% of jobs
$85.5K - $92.1K
5% of jobs
$92.1K - $98.7K
5% of jobs
$98.7K - $105.3K
4% of jobs
$105.3K - $111.9K
3% of jobs
$111.9K - $118.5K
3% of jobs
$46K
$81.1K
$118.5K
How much do remote clia technical supervisor jobs pay per year?
Full-time
Posted 5 days ago
Job description
TelaForce, a Titan Technologies company, is seeking temporary Technical Customer Support Agents to join our remote Call Center team. In this role, you will deliver general customer support (90%) and basic Tier 1 technical assistance (10%) to a diverse user base. Ideal candidates will bring exceptional customer service skills, technical proficiency, and the ability to multitask effectively in a fast-paced environment.
Candidates must be willing to work 20 to 40 hours per week (depending on call volume) with flexible hours that may include weekends (8:00 am-4:30 pm CT), weekdays (6:00 am-8:00 pm CT) or holidays (as needed). All candidates must have the ability to work remotely so you must have dependable high-speed internet, a reliable computer (Windows PC or Mac OS only) with the latest updates and anti-virus/anti-spyware software, a headset with microphone that will connect to your computer, and a quiet area free from distractions where you can take calls.
Duties & Responsibilities:
Under general supervision, you will provide non-technical and technical customer support to an end-user community supporting all applications, software and processes utilized by our clients. This includes but is not limited to answering customer program questions, hardware/software issues, and troubleshooting browser and navigation issues. You will provide support to identify customer needs, clarify information, research, and provide solutions and/or alternatives to customer issues. All Technical Customer Support Agents will address incidents and respond to users in accordance with agreed-upon procedures and Service Levels. You will interface with multiple levels of users, customers, supervisors, and management staff.
- Receive client queries from multiple customers via phone, chat, e-mail or via web-enabled access.
- Log incidents and service requests into the ticket-tracking system.
- Collect information regarding the incident or service request and document details of the issue/question and troubleshooting steps performed into the ticket-tracking system.
- Provide troubleshooting and resolution via phone, e-mail or remote connectivity tools (when applicable).
- Respond to inquiries, provide excellent customer service, and provide general information via phone, chat or e-mail regarding customer specific systems and criteria.
- Resolve incidents or service requests immediately or by escalating it to the appropriate support staff or service group when necessary.
- Track the incident or service request activity to maximize timely completion.
- Follow-up with clients to ascertain job satisfaction verbally or through e-mail.
- Train new Help Desk Coordinators when needed.
- Reference all provided work instructions or knowledgebase articles to troubleshoot client incidents or service requests and may create new articles/work instructions upon request.
- Meet and maintain internal performance targets and customer service level targets as identified by customer agreements and/or management.
- Perform routine tasks and new assignments as assigned by the Contract Team Leads, Call Center Supervisors, or management.
- Adhere to all customer, company, and departmental policies.
Required:
- Proficient experience using Windows 7, 8, 10 and Microsoft Office products.
- Proficient experience using & configuring web browsers and managing browser plug-ins.
- Ability to pass employment background check and drug-screening.
- Ability to pass Level 2 background check.
Preferred:
- 1+ year of prior Call Center/Help Desk experience
- 1+ year of prior PC technical experience and/or training
- Ability to type 45 WPM (test yourself at typingtest.com)
Education:
- HS Diploma/GED or higher education preferred
Company Description:
Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!
Titan is proud to be a Service Disabled Veteran Owned Business.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.