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How much do remote claims processor jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote claims processor in Decatur, GA is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.19 per hour, depending on experience, location, and employer.

What Does a Remote Claims Processor Do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What are some common challenges faced by Remote Claims Processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

More about Remote Claims Processor jobs
What are popular job titles related to Remote Claims Processor jobs in Decatur, GA? For Remote Claims Processor jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Claims Processor jobs in Decatur, GA look for? The top searched job categories for Remote Claims Processor jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Claims Processor jobs? Cities near Decatur, GA with the most Remote Claims Processor job openings:
Remote Claims Processor jobs near you
Bodily Injury Team Lead, Rideshare

Bodily Injury Team Lead, Rideshare

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
As a Bodily Injury Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing adjusting staff doing work to service a commercial ride share client. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.
What you'll do
  • Oversee a team of commercial auto adjuster direct reports
  • Be consistently dependable in achieving or exceeding goals and overcoming obstacles
  • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
  • Align team with client and customer expectations of the claims process
  • Serve as a resource for escalated claims
  • Foster a positive work environment, promote teamwork, and encourage professional growth and development
  • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
  • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation
  • Serve as backup/ leader when the Manager is out of office
  • Responsible for initial onboarding tasks/ access and new hire cultural immersion
  • SME for first-line questions, escalations, roundtable discussions
  • Increased reserve and payment authority with the ability to assist with moderate reviews
  • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees
  • Flexibility - you will need to be able to switch from claims handling to coaching and feedback
  • Agility - you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice

Qualifications
  • 5+ years of insurance claims experience in multiple lines of business with bodily injury experience
  • 3+ years of leadership experience with a preference for experience managing in a remote environment
  • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
  • Experience with Ride Share (or TNC/Livery) is required.
  • Demonstrated commitment to quality, accuracy, and attention to detail
  • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
  • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license and be willing to obtain all licenses within 60 days, including completing state-required testing.

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
  • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Apply