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Remote Claims Processor Jobs in Chelsea, MA (NOW HIRING)

Travelers

US MGA Claims Program Manager

Boston, MA · Remote

$85K - $141K/yr

We're doing this by simplifying the insurance-buying process for all small businesses, blending ... As the Claims Program Manager, you will be the guardian of our claims integrity and the primary ...

Simply Business

US MGA Claims Program Manager

Boston, MA · On-site +1

$85K - $141K/yr

We're doing this by simplifying the insurance-buying process for all small businesses, blending ... As the Claims Program Manager, you will be the guardian of our claims integrity and the primary ...

Diedre Moire Corp.

Claims Examiner MedMal

Lynn, MA · On-site +1

$100K - $140K/yr

... are _ . REMOTE - WORK FROM HOME MAY BE AVAILABLE Manage medical malpractice claims through ... process. • Develop plan of action on assigned cases in conjunction with defense counsel. • ...

Diedre Moire Corp.

Claims Examiner MedMal

Lynn, MA · On-site +1

$100K - $140K/yr

... are _ . REMOTE - WORK FROM HOME MAY BE AVAILABLE Manage medical malpractice claims through ... process. • Develop plan of action on assigned cases in conjunction with defense counsel. • ...

Next Insurance

Senior Claims Advocate

Boston, MA · On-site +1

$81K - $123K/yr

Remote NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only ... Knowledge of claims processes, policy language, and insurance industry practices is required.

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Remote Claims Processor information

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How much do remote claims processor jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote claims processor in Chelsea, MA is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.45 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Claims Processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What Does a Remote Claims Processor Do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a Remote Claims Processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

More about Remote Claims Processor jobs
What are popular job titles related to Remote Claims Processor jobs in Chelsea, MA? For Remote Claims Processor jobs in Chelsea, MA, the most frequently searched job titles are:
What job categories do people searching Remote Claims Processor jobs in Chelsea, MA look for? The top searched job categories for Remote Claims Processor jobs in Chelsea, MA are:
What cities near Chelsea, MA are hiring for Remote Claims Processor jobs? Cities near Chelsea, MA with the most Remote Claims Processor job openings:
Remote Claims Processor jobs near you
Senior Casualty Claims Specialist - Southeast

Senior Casualty Claims Specialist - Southeast

Liberty Mutual Insurance

MA • On-site, Remote

$61K/yr

Full-time

Posted 25 days ago

Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

46th of 260 rated insurance

Job description

Description
Advance Your Career with Liberty Mutual's
Personal Lines Casualty Team!
Our Casualty Attorney Represented team is currently hiring for Senior Claims Specialists to manage attorney represented and litigated auto and homeowner's bodily injury claims. This role will manage, investigate and resolve claims as well as assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims.
Remote: This is a remote position for candidates who live more than 50 miles from our Claims offices.
Hybrid: Candidates who live within 50 miles will be on-site at least two days per month.
The ideal candidate for this role will reside in the Southeast. This position follows an Eastern Time work schedule.
Responsibilities:
  • Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
  • Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
  • Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
  • Confers with trial counsel and prepares trial reports.
  • Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
  • Responds to various written and telephone inquiries including status reports.
  • Ensures adequacy of reserves.
  • Accountable for security of financial processing of claims, as well as security information contained in claims files.
  • Updates files and provides comprehensive reports as required.
  • Responsible for managing the practices and billing activities of outside and in-house counsel.
  • Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.

Preferred Qualifications:
  • 1+ years Personal Lines Third Party Auto Casualty Experience.
  • 1+ years Attorney Represented Experience.

Qualifications
  • Strong written and oral communications skills required.
  • Good interpersonal, analytical, investigative, and negotiation skills required.
  • Customer service experience preferred.
  • Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law.
  • The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience.
  • Ability to obtain proper licensing as required.

Applicants residing in Washington state, California, or the District of Columbia are not eligible at this time.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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