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Remote Claims Processing Jobs in Indiana (NOW HIRING)

Account Resolution Associate

Indianapolis, IN · Remote

$45K - $61K/yr

Our mission is to simplify and optimize processes, so healthcare providers can focus on delivering ... Analyze and report credit balance trends identified while reviewing claims * Attend and prepare for ...

Description This role is primarily remote in the state of Indiana except for required appearances ... Independently manage all phases of litigation involving Worker Compensation claims of moderate to ...

Description This role is primarily remote in the state of Indiana except for required appearances ... Independently manage all phases of litigation involving Worker Compensation claims of moderate to ...

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Remote Claims Processing information

What are some common challenges faced in remote claims processing roles, and how can they be effectively managed?

Remote claims processing professionals often encounter challenges such as managing high volumes of claims, maintaining clear communication with team members, and ensuring data security while working from home. Effective time management and strong organizational skills are key to handling large workloads efficiently. Regular check-ins with supervisors and using secure, company-approved communication tools can help maintain collaboration and protect sensitive information. Many organizations also provide training and support to help remote processors stay up-to-date with changing regulations and best practices.

What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?

To thrive as a Remote Claims Processor, you need a strong understanding of insurance policies, attention to detail, and relevant experience or education in insurance or finance. Familiarity with claims management software, electronic document systems, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, time management, and problem-solving abilities help you stand out, especially when working independently. These skills ensure accurate, timely claims resolutions and effective collaboration with clients and colleagues in a remote environment.

What is remote claims processing?

Remote claims processing is the evaluation and handling of insurance claims by professionals who work from locations outside of a traditional office, often from home. These processors review claim submissions, verify information, assess coverage, and authorize payments or request additional information. Remote claims processors use secure online systems and communication tools to collaborate with colleagues and clients. This role requires strong attention to detail, confidentiality, and proficiency with digital platforms. Many insurance companies now offer remote claims processing positions to increase flexibility and efficiency.

What is the difference between Remote Claims Processing vs Remote Claims Adjuster?

AspectRemote Claims ProcessingRemote Claims Adjuster
CredentialsTypically requires insurance or claims processing certificationsRequires insurance licenses and adjuster certifications
Work EnvironmentHome-based, administrative settingHome-based or field, investigative and evaluative tasks
Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusting firms
Job FocusProcessing claims, data entry, customer serviceInvestigating claims, assessing damages, settlement negotiations

Remote Claims Processing and Remote Claims Adjuster roles share similarities in industry and work environment but differ in job focus and required credentials. Claims processors handle administrative tasks and data entry, while claims adjusters evaluate damages and negotiate settlements. Both roles are essential in the insurance industry and often require specialized certifications.

What are the most commonly searched types of Claims Processing jobs in Indiana? The most popular types of Claims Processing jobs in Indiana are:
What job categories do people searching Remote Claims Processing jobs in Indiana look for? The top searched job categories for Remote Claims Processing jobs in Indiana are:
What cities in Indiana are hiring for Remote Claims Processing jobs? Cities in Indiana with the most Remote Claims Processing job openings:
Infographic showing various Remote Claims Processing job openings in Indiana as of May 2026, with employment types broken down into 70% Full Time, 22% Part Time, 2% Temporary, and 6% Contract. Highlights an 50% Physical, 5% Hybrid, and 45% Remote job distribution.
SUPERVISORY FINANCIAL CLAIMS TECHNICIAN

SUPERVISORY FINANCIAL CLAIMS TECHNICIAN

Defense Finance and Accounting Service

Indianapolis, IN • On-site, Remote

$56K - $89K/yr

Full-time

Posted 10 days ago


Defense Finance and Accounting Service rating

7.9

Company rating: 7.9 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

81st of 138 rated financial services


Job description

Summary
This job announcement uses the Subject Matter Expert Panel Assessment to evaluate applicants.
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Duties
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  • The duties, described below, represent the major duties performed at the GS-10 level. The duties performed for developmental positions will be of limited scope and complexity to develop skills, proficiency, and work experience.
  • Plans work to be accomplished by subordinates, establishes priorities and prepares schedules for completion of work.
  • Defines standards for work and prepares instructions for its accomplishment.
  • Certifies position descriptions, develops performance plans and prepares performance appraisals.
  • Responsible for process improvement, through ongoing analysis of customer needs to increase productivity and quality.

Requirements
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Conditions of employment
  • Must be a U.S Citizen or National.
  • This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
  • Registered for Selective Service (males born after 12-31-1959).
  • Suitable for Federal employment.
  • Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
  • Obtain/Maintain Financial Management Certification.
  • New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.

Qualifications
One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-07 if applying for the GS-08; GS-08 if applying for the GS-09; GS-09 if applying for the GS-10) within the federal service, which demonstrates the ability to perform the duties of the position, is required.
GS-08 specialized experience is defined as: reviewing documents, applying established rules and regulations, and processing payments or collections.
GS-09 specialized experience is defined as: adjudicating more complex or difficult claims that require deeper research and interpretation of regulations and identifying and analyzing issues in claim processing and suggesting solutions or alternative courses of action.
GS-10 specialized experience is defined as: adjudicating debt claims; conducting fraud assessments; and preparing detailed decision and appeal correspondence.
You may qualify for consideration if meeting specialized experience and education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.
Education
GS-08 Substitution of Education for Experience: Eighteen months of graduate level education may be substituted to meet the specialized experience required when it is directly related to the work of the position being filled. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).
GS-9 Substitution of Education for Experience: Two full years of progressively higher level graduate education, Master's or equivalent graduate degree, may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).
GS-10 Substitution of Education for Experience: Eighteen (18) months of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree may be substituted to meet the specialized experience requirement when the education is directly related to the position being filled. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).
Additional information
  • Moving expenses will not be paid.
  • Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need.
  • We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition.
  • Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.
  • As a condition of employment, you may be required to serve a 1-year probationary period during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest.?
  • A one year supervisory or managerial probationary period may be required.
  • We may use this announcement to fill additional vacancies within 120 days of the closing date.
  • This position is Exempt from the Fair Labor Standards Act.
  • Travel requirement is None (0%)
  • This position is not covered by a bargaining unit.
  • For grades below the full performance level, only MSP/PPP eligible candidates who currently occupy a formal training program position will be entitled to exercise their priority preference.
  • Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.
  • Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here.
  • The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.
  • This position requires you to obtain and maintain a Level 1 Certification under the DoD Financial Management (FM) Certification Program as a condition of employment. If you are selected, you will have to obtain this certification within two (2) years of your entry on duty in the position unless you are already in a position that requires a Level 1 Certification in which case you must complete the certification within the original 2-year period. Failure to become certified within the required time-frame may be grounds for removal from the position and/or from Federal service. Information about the DoD FM Certification Program is available at: https://www.dfas.mil/onboarding2/certifications/?

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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