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Remote Claims Associate Jobs in Georgia (NOW HIRING)

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Strategy Analyst

Lawrenceville, GA · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Kennesaw, GA · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Savannah, GA · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

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Strategy Analyst

Macon, GA · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

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Strategy Analyst

Atlanta, GA · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

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Strategy Analyst

Athens, GA · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

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Strategy Analyst

Valdosta, GA · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

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Strategy Analyst

Carrollton, GA · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

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Strategy Analyst

Columbus, GA · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Augusta, GA · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

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Remote Claims Associate information

How does a Remote Claims Associate typically collaborate with other team members while working from home?

As a Remote Claims Associate, you'll regularly communicate with team members, supervisors, and other departments through digital channels like email, instant messaging, and video conferencing. Collaboration often involves sharing updates on claim statuses, seeking guidance on complex cases, and participating in virtual team meetings. Many organizations use workflow management platforms and secure document-sharing tools to ensure seamless coordination and maintain data security. Building strong virtual communication skills is important to stay connected and contribute effectively to team goals.

What are the key skills and qualifications needed to thrive as a Remote Claims Associate, and why are they important?

To excel as a Remote Claims Associate, you typically need knowledge of insurance processes, attention to detail, and a high school diploma or relevant experience. Familiarity with claims management software, CRM systems, and sometimes specific certifications like AIC (Associate in Claims) are highly beneficial. Strong organizational skills, effective communication, and the ability to work independently are crucial soft skills for remote success. These competencies ensure accurate claims processing, customer satisfaction, and efficient remote workflow management.

What is a Remote Claims Associate?

A Remote Claims Associate is a professional who reviews, processes, and manages insurance claims from a remote location, typically working from home. They evaluate claim details, verify information, and communicate with policyholders, service providers, and other stakeholders to ensure claims are handled accurately and efficiently. This role often requires strong attention to detail, good communication skills, and proficiency with digital tools and claims management software. Remote Claims Associates may work for insurance companies, third-party administrators, or other organizations handling claims. The position allows for flexibility in work location while maintaining high standards of customer service and accuracy.
What are the most commonly searched types of Remote Claims jobs in Georgia? The most popular types of Remote Claims jobs in Georgia are:
What are popular job titles related to Remote Claims Associate jobs in Georgia? For Remote Claims Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Claims Associate jobs in Georgia look for? The top searched job categories for Remote Claims Associate jobs in Georgia are:
What cities in Georgia are hiring for Remote Claims Associate jobs? Cities in Georgia with the most Remote Claims Associate job openings:
Remote Claims Associate jobs near you

Client Experience Coordinator

Marpai Administrators LLC

Atlanta, GA • Remote

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (Marpai) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes.
ABOUT THE POSITION:
The Client Experience Coordinator is responsible for providing client-related services. The Client Experience Coordinator will work in a fast-paced, dynamic work environment requiring adaptive, innovative, and flexible regarding our customers and clients.
WHAT YOU WILL BE DOING:
  • The Client Experience Coordinator interacts with multiple clients and is responsible for providing an exceptional client experience by managing daily interactions to resolve issues and provide ongoing service.
  • Member-centric service specialist- escalated member/provider outreach
  • Establish relationships with the key client contacts, and serve as a liaison between Customer Service (CS), Claims and Account Leads
  • Keep abreast of all operational processes and provide feedback on potential improvements
  • Serve as day-to-day internal resource for escalated client related issues- emphasis on escalated member issue resolution
  • Support the Account Leads in servicing clients on day-to-day tactical issues
  • Assist the Client Experience team in the onboarding of new clients
  • Triage issues and escalate to the Account Lead, as needed
  • Assist in identifying and ordering reporting as specified by Account Leads
  • Demonstrate continuous efforts to improve service offerings and programs
  • Subscribe to designated government regulatory update sources and participate in webinars
  • Keep management abreast of client and internal issues
  • Assist with any Account Management special project
  • Other duties as required

WHAT SUCCESS LOOKS LIKE
  • Increase client satisfaction
  • Consistently receive positive client and service satisfaction survey ratings
  • Key contributor in resolving client problems efficiently

WHAT DO YOU NEED
  • Minimum of Associates Degree preferred
  • Five or more years of direct experience with health plans
  • Project Management experience preferred
  • Prioritize and negotiate multidirectional communication for consensus
  • Commit to quality service
  • Understand shared leadership
  • Work cooperatively with people at all levels with respect and demonstrate the ability to respond appropriately in a variety of complex situations
  • Utilize technology in a proficient manner
  • Extensive knowledge of functional tasks performed within his/her department
  • Strong MS Office skills
  • Working knowledge of computers and related software packages
  • Demonstrate excellent organizational skills
  • Demonstrate excellent verbal and written communication skills, leadership and decision-making skills
  • Prioritize, research and make timely decisions
  • Demonstrate strong analytical skills and ability to report findings in an accurate manner

WORK REQUIREMENTS:
  • Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible
  • Travel minimal

WHY WORK AT MARPAI?
We have great benefits:
  • Generous PTO
  • Medical and Prescription
  • EAP
  • FSA / HSA / Dependent Care
  • Dental
  • Vision
  • Life and Disability
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield
  • Identity Theft Protection

Marpai is an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

This is a remote position.