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Remote Claims Assistant Jobs in Georgia (NOW HIRING)

Reserv, Inc.

APD Claims Team Lead

Atlanta, GA · On-site +1

Increased reserve and payment authority with the ability to assist with moderate reviews * Identify ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Reserv, Inc.

Claims Team Lead

Atlanta, GA · On-site +1

Increased reserve and payment authority with the ability to assist with moderate reviews * Identify ... remote environment * Comfortable with technology and the ability to evolve the claims systems and ...

Reserv, Inc.

Claims Team Lead - Cargo

Atlanta, GA · On-site +1

Increased reserve and payment authority with the ability to assist with moderate reviews * Identify ... remote environment * Active adjuster license required: resident state license if available ...

Great American Insurance Group

$20 - $27/hr

This is a remote, work-from-home position for candidates located within the Mountain or Central ... * Assist with litigation support by organizing and providing required claim documentation.

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Remote Claims Assistant information

What is a remote claims assistant?

Remote Claims Assistants are professionals who help process insurance claims from a remote location, often working from home. Their main duties include reviewing claim documents, verifying information, communicating with clients or claimants, and assisting claims adjusters in resolving cases. Using digital tools and secure platforms, they ensure claims are handled efficiently and in compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to communicate clearly with both customers and colleagues.

What skills and qualifications are needed to be a remote claims assistant?

To thrive as a Remote Claims Assistant, you need strong organizational abilities, attention to detail, and a background in administrative support or insurance claims processing. Familiarity with claims management software, basic data entry tools, and secure document handling systems is typically required. Outstanding communication, time management, and problem-solving skills help you excel in a virtual team environment. These competencies are crucial for ensuring efficient, accurate claims handling and superior customer service from a remote setting.

What are common challenges faced by remote claims assistants and how can they be managed?

Remote Claims Assistants often face challenges such as staying organized while handling multiple claims, maintaining clear communication with claimants and team members across different time zones, and adapting to various claims management systems. To manage these effectively, it's important to develop strong time management skills, utilize digital tools for tracking tasks, and establish regular check-ins with supervisors or peers. Proactive communication and ongoing training on the company's claims process can also help ensure accuracy and efficiency in claim handling.

What are the most commonly searched types of Remote Claims jobs in Georgia?

The most popular types of Remote Claims jobs in Georgia are:

What are popular job titles related to Remote Claims Assistant jobs in Georgia?

For Remote Claims Assistant jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Claims Assistant jobs in Georgia look for?

The top searched job categories for Remote Claims Assistant jobs in Georgia are:

What cities in Georgia are hiring for Remote Claims Assistant jobs?

Cities in Georgia with the most Remote Claims Assistant job openings:

Remote Claims Assistant jobs near you
Infographic showing various Remote Claims Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Claims Associate (Roofing / Property Claims) - Standby CAT Roster (REMOTE)

Hancock Claims Consultants

Alpharetta, GA • On-site, Remote

$23/hr

Contractor

Posted 8 days ago

Job description

Position Summary
The Claims Associate supports the day-to-day handling of residential and commercial property claims by coordinating inspections, dispatching assignments, communicating with inspectors, vendors, and carriers, and ensuring claims move efficiently through the process. This role is ideal for someone who thrives in a fast-paced environment, can multitask effectively, and enjoys providing excellent customer service while working remotely.
Schedule
Schedule varies based on catastrophe (CAT) activity and business needs.
  • During active CAT events, shifts may fall anywhere between 7:00 AM and 10:00 PM (local time), seven days a week, based on your availability.
  • Expected workload: Approximately 10-15 claims per hour during CAT events.

Responsibilities
  • Receive and dispatch new inspection assignments.
  • Assist with claim intake and enter assignments into the dispatch system.
  • Schedule inspections with policyholders.
  • Coordinate with field inspectors, vendors, and internal teams.
  • Maintain accurate claim notes and documentation.
  • Communicate with adjusters, inspectors, and other stakeholders to resolve issues that may delay claim dispatch or completion.
  • Ensure claims are handled accurately and efficiently while meeting service level expectations.
  • Provide professional, empathetic customer service when communicating with policyholders and business partners.

Qualifications
  • 1-3 years of experience in insurance, roofing, construction, estimating, claims, dispatching, or a customer-facing service role.
  • Strong communication and organizational skills.
  • Detail-oriented with the ability to prioritize and manage multiple tasks.
  • Comfortable working in multiple software systems simultaneously.
  • Strong computer skills, including Microsoft Office (Outlook, Excel, Teams).
  • Ability to work independently in a remote environment.

Preferred Skills
  • Understanding of property insurance claim workflows.
  • Basic knowledge of residential roofing and construction terminology.
  • Ability to read repair estimates.
  • Excellent time management and problem-solving skills.
  • Customer-focused with a professional and empathetic communication style.
  • Ability to adapt quickly in a fast-paced CAT environment.
  • Experience with Xactimate, XactAnalysis, Symbility, Guidewire, CRM, or dispatching software is preferred.

Equipment
Reliable internet connection and a Windows (Microsoft) laptop or desktop computer.

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