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Remote Claims Assistant Jobs in Quebec (NOW HIRING)

The claims industry is constantly evolving, but our priorities remain the same: providing an outstanding experience for our employees and our members and clients πŸ’š That's why we work every day to ...

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Remote Claims Assistant information

What is a remote claims assistant?

Remote Claims Assistants are professionals who help process insurance claims from a remote location, often working from home. Their main duties include reviewing claim documents, verifying information, communicating with clients or claimants, and assisting claims adjusters in resolving cases. Using digital tools and secure platforms, they ensure claims are handled efficiently and in compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to communicate clearly with both customers and colleagues.

What skills and qualifications are needed to be a remote claims assistant?

To thrive as a Remote Claims Assistant, you need strong organizational abilities, attention to detail, and a background in administrative support or insurance claims processing. Familiarity with claims management software, basic data entry tools, and secure document handling systems is typically required. Outstanding communication, time management, and problem-solving skills help you excel in a virtual team environment. These competencies are crucial for ensuring efficient, accurate claims handling and superior customer service from a remote setting.

What are common challenges faced by remote claims assistants and how can they be managed?

Remote Claims Assistants often face challenges such as staying organized while handling multiple claims, maintaining clear communication with claimants and team members across different time zones, and adapting to various claims management systems. To manage these effectively, it's important to develop strong time management skills, utilize digital tools for tracking tasks, and establish regular check-ins with supervisors or peers. Proactive communication and ongoing training on the company's claims process can also help ensure accuracy and efficiency in claim handling.
What job categories do people searching Remote Claims Assistant jobs in Quebec look for? The top searched job categories for Remote Claims Assistant jobs in Quebec are:
Infographic showing various Remote Claims Assistant job openings in Quebec as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

AMF, Licensed road claims adjuster

Desjardins Group

Brossard, QC β€’ On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago


Job description

The work mode applicable to the position is telecommuting throughout Quebec.

Desjardins is looking for the best claims adjusters who want to join an innovative organization and help make a difference in the lives of our members and clients. The claims industry is constantly evolving, but our priorities remain the same: providing an outstanding experience for our employees and our members and clients πŸ’š That's why we work every day to implement innovative practices with the aim of simplifying every aspect of a claim. πŸ’»πŸ“²Do you have a personal claims adjusting license issued by the AMF and feel ready for a new challenge? Would you like to join a team at the forefront of digital transformation? Do you already have your commercial-lines claims adjuster's license, or are you interested in completing this training?πŸ‘‡ We have just what you need: be part of this wind of change with us! As a Desjardins AMF, Licensed road claims adjuster, you'll handle claims files from start to finish, ensuring empathetic and professional customer follow-up. You are responsible for investigating or inspecting to assess damage caused by a home or civil liability claim, for individuals or businesses 🏑

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

*Advantages apply based on eligibility criteria.

What you bring to the table

  • General college diploma in a related field

  • A minimum of four years of relevant experienceas a home claims adjuster

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Personal adjuster's licenseπŸͺ™

  • Knowledge of French is required

  • Available to travel on the Island of Montreal, on the South Shore or in the Chicoutimi regionπŸ›£

Decision quality, Interpersonal Savvy


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)