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Remote Cisco Ucce Engineer Jobs in Indiana (NOW HIRING)

Software Engineer (Remote)

Indianapolis, IN · On-site +1

$100K - $133K/yr

We work with a wide variety of internal Cisco teams needing key management, certificate authority ... You will work with other developers and Information Security Engineers to provide code reviews ...

New

Leader, Sales (Splunk)

Indianapolis, IN · Remote

$319K - $403K/yr

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end ... This is a remote role for someone based in the Mid-West. Your impact: Regional Sales Leaders are at ...

Senior IT Systems Engineer

Indianapolis, IN · Remote

$99K - $136K/yr

Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks\' suite ... This is a fully remote individual contributor role within the Technology organization, working with ...

Remote Cisco Ucce Engineer information

What are some common challenges faced by Remote Cisco UCCE Engineers, and how can they be effectively managed?

Remote Cisco UCCE Engineers often encounter challenges such as troubleshooting complex contact center issues without on-site access, coordinating with geographically dispersed teams, and ensuring secure, stable connectivity to client environments. Effective management of these challenges involves strong communication skills, proficiency with remote troubleshooting tools, and thorough documentation practices. Building a routine for regular collaboration with network and voice teams, as well as staying updated with Cisco's latest updates and best practices, can also enhance efficiency and problem resolution in a remote setting.

What are the key skills and qualifications needed to thrive as a Remote Cisco UCCE Engineer, and why are they important?

To thrive as a Remote Cisco UCCE Engineer, you need in-depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) solutions, networking fundamentals, and a relevant degree or equivalent experience. Hands-on expertise with Cisco UCCE configuration, troubleshooting tools, and certifications such as CCNP or Cisco UCCE Specialist are typically expected. Strong problem-solving abilities, communication skills, and the capacity to work independently set top performers apart in this remote role. These skills are essential to ensure reliable, scalable contact center solutions and effective client support from a remote environment.

What is the difference between Remote Cisco Ucce Engineer vs Remote Cisco Collaboration Engineer?

AspectRemote Cisco Ucce EngineerRemote Cisco Collaboration Engineer
CertificationsCCNA Collaboration, CCNP Collaboration, CCIE CollaborationCCNA Collaboration, CCNP Collaboration, CCIE Collaboration
Work EnvironmentDesign, implement, and troubleshoot Cisco UC solutions remotelyDeploy and support Cisco collaboration tools like Webex, Jabber, and TelePresence remotely
Industry UsageTelecom, IT services, enterprise networksEnterprise communication, customer support, remote collaboration services

Both roles focus on Cisco collaboration technologies, requiring similar certifications and working in remote environments. The Cisco Ucce Engineer primarily handles the design and troubleshooting of unified communications infrastructure, while the Cisco Collaboration Engineer emphasizes deploying and supporting collaboration tools. They often overlap but differ in their core responsibilities within Cisco collaboration solutions.

What is a Remote Cisco UCCE Engineer?

A Remote Cisco UCCE Engineer is an IT professional who specializes in implementing, managing, and troubleshooting Cisco Unified Contact Center Enterprise (UCCE) solutions while working remotely. They help organizations deploy and maintain large-scale contact center environments, ensuring seamless communication between customers and support teams. These engineers are proficient in Cisco networking, telephony, and call center technologies, and often work with clients or internal teams to optimize contact center performance and address technical issues.
What are popular job titles related to Remote Cisco Ucce Engineer jobs in Indiana? For Remote Cisco Ucce Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Cisco Ucce Engineer jobs in Indiana look for? The top searched job categories for Remote Cisco Ucce Engineer jobs in Indiana are:
What cities in Indiana are hiring for Remote Cisco Ucce Engineer jobs? Cities in Indiana with the most Remote Cisco Ucce Engineer job openings:
Software Engineer (Remote)

Software Engineer (Remote)

Cisco

Indianapolis, IN • On-site, Remote

$100K - $133K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Cisco Systems rating

8.0

Company rating: 8.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

54th of 156 rated electronics manufacturers


Job description

The application window is expected to close on: 07/28/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

We are a centralized group of architects, developers, engineers and project/program managers that specialize in building and delivering cryptographic key and certificate management capabilities to the company, as well as enabling the business to deliver enhanced services to Cisco's customers. From SSL to anti-counterfeit to software-signing to information rights management to product licensing, this group of highly hardworking and passionate individuals provide critical security services across the breadth of Cisco's internal and external functions.

Your Impact

The Cryptographic Services team is looking for a highly motivated Software Engineer to work on our team, providing development and support for custom applications behind Cisco's growing Public Key Infrastructure (PKI) and cryptographic services. As a member of our team you will develop and support various cryptographic applications for critical business functions across the company. We work with a wide variety of internal Cisco teams needing key management, certificate authority, software signing, and other cryptographic services. We are responsible for updating existing applications to meet new business requirements. We are looking for candidates who can help us transition from a legacy Development to Production processes to a full DevOps operating model. You will work with other developers and Information Security Engineers to provide code reviews, assist in application testing (quality and security), and could be called on to provide after-hours application support.

Minimum Qualifications
  • Experience working in a SCRUM Agile workflow.

  • Experience with Programming and Debugging skills in Python

  • Experience with Ansible and CI/CD build pipeline automation (Jenkins, Github, GitLab)

  • Experience integrating with and developing RESTful web services

  • Experience with Linux in a variety of distributions

  • Experience with asymmetric and symmetric cryptography (RSA, ECC, AES, etc)

Preferred Qualifications
  • Good understanding and ability to use system scripting languages (bash, sh, etc)

  • Knowledge of PKI uses for device and application authentication

  • Experience with crypto libraries like openSSL, Bouncy Castle, etc.

  • Knowledge of common web attacks (CSRF, SQL Injection, Javascript injection, etc) and knowledge of how they are mitigated

  • Provide application-specific knowledge transfer, training, & documentation

  • Experience using AI to enhance your productivity (WindSurf, Copilot, Cursor)

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $100,100.00 to $133,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

  • Additional paid time away may be requested to deal with critical or emergency issues for family members

  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  • 1% of incentive target for each 1% of attainment between 75% and 100%; and

  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$123,600.00 - $200,100.00

Non-Metro New York state & Washington state:

$109,900.00 - $181,600.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.


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About Cisco Systems

Sourced by ZipRecruiter

Cisco Systems, a global tech titan based in San Jose, CA, US, operates in the information technology and services industry. Founded in 1984, the company was derived from a project between two computer scientists from Stanford University. They aimed to connect different networks of computer systems at the university, resulting in the first multi-protocol router, and subsequently, the birth of Cisco. As an industry-leading manufacturer of networking hardware and telecommunications equipment, Cisco's product and services range includes routers, switches, firewall devices, and telecommunication technology. The company's mission, "to shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners," is a testament to its pursuit of technology-forward innovation and customer satisfaction.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

San Jose, CA, US

Year founded

1984

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