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Remote Noc Analyst Jobs in Indiana (NOW HIRING)

Remote Noc Analyst information

What are the key skills and qualifications needed to thrive as a Remote NOC Analyst, and why are they important?

To thrive as a Remote NOC Analyst, you need a solid understanding of networking fundamentals, system monitoring, and incident response, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds, Nagios, or Zabbix), ticketing systems, and remote troubleshooting platforms is crucial. Strong analytical thinking, effective communication, and the ability to work independently under pressure are essential soft skills. These skills and qualities ensure prompt identification and resolution of network issues, maintaining uptime and reliability for critical IT infrastructure.

What is the difference between Remote Noc Analyst vs Remote Network Operations Center Technician?

AspectRemote Noc AnalystRemote Network Operations Center Technician
CertificationsNetwork+, CCNA, CompTIA certificationsNetwork+, CCNA, CompTIA certifications
Work EnvironmentRemote monitoring and analysis of network systemsRemote troubleshooting and maintenance of network hardware
Employer UsageTelecom, ISPs, managed service providersTelecom, data centers, enterprise IT teams
Common Search IntentComparing roles in network monitoring and analysisUnderstanding technician responsibilities in network support

The Remote Noc Analyst and Remote Network Operations Center Technician roles share similar certifications and work environments, often found in telecom and ISP industries. While the Noc Analyst focuses on monitoring and analyzing network performance remotely, the Technician handles troubleshooting and hardware maintenance. Both roles are essential for network reliability but differ in daily tasks and focus areas.

What are Remote NOC Analysts?

Remote NOC (Network Operations Center) Analysts are IT professionals who monitor and manage an organization's network infrastructure from a remote location. They are responsible for identifying, diagnosing, and resolving network issues to ensure optimal performance and uptime. Their duties often include monitoring network traffic, responding to alerts, performing routine maintenance, and escalating problems when necessary. Working remotely allows NOC analysts to support multiple locations and provide 24/7 network oversight. This role is crucial in maintaining the stability and security of an organization's computer networks.

What are the typical challenges faced by a Remote NOC Analyst, and how can they be managed effectively?

Remote NOC Analysts often face challenges such as troubleshooting complex network issues without physical access to equipment, responding to incidents across multiple time zones, and maintaining clear communication with on-site teams. Effective management of these challenges involves leveraging robust remote monitoring tools, establishing clear escalation protocols, and using collaboration platforms to stay connected with colleagues. Additionally, continuous learning about emerging network technologies and proactive incident response planning are key to success in this remote environment.
What are popular job titles related to Remote Noc Analyst jobs in Indiana? For Remote Noc Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Noc Analyst jobs in Indiana look for? The top searched job categories for Remote Noc Analyst jobs in Indiana are:
What cities in Indiana are hiring for Remote Noc Analyst jobs? Cities in Indiana with the most Remote Noc Analyst job openings:
Network Engineer Intermediate

Network Engineer Intermediate

State of Indiana

Indianapolis, IN • On-site, Remote

$61K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


State Of Indiana rating

6.8

Company rating: 6.8 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

43rd of 50 rated states


Job description

 Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Department of Transportation: 
The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state’s quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you.

Role Overview: 

This position is directly responsible for the maintenance and operations of critical infrastructure for INDOT’s Traffic Management.  INDOT’s Traffic Management Division maintains a computer network for all of the highway message boards, cameras, roadway sensors, 2 dispatch centers, multiple public facing webpages, traffic/video feeds to all central Indiana TV stations as well as data feeds to multiple mapping and traffic providers (WAZE, Google Maps, etc).  This network also maintains communication with INDOT’s traffic signal systems.  The network engineer position is responsible for the maintenance and operations of the switches, servers and overall operations of the computer network that keep this critical infrastructure functional. 

Location:
This position is with INDOT’s Central Office in Indianapolis.

Salary:

The salary for this position traditionally starts at $61,022.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows: 

  • Provide day two support for networking repairs, replacements and refreshes. Equipment repairs include supportive equipment such as UPS and PDU.  
  • Position uses but not limited to tools such as Solar Winds Net Flow Traffic Analyzer, Orion, OPNET, Secure Shell, TFTP, etc. 
  • Standardize (both hardware and software), optimize and stabilize the network and network environment which includes closet environment, power and cable management statewide.  
  • Perform security management of network resources via authentication, authorization, accounting, and detection.  
  • Provide ticket system updates, creation and closure and Tech Support case creation as needed.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

  • Must have advanced knowledge of routing, switching, remote access and wireless protocols. 
  • Experience working with Cisco routing, switching wireless and/or remote access systems. 
  • Advanced knowledge of all guidelines, policies and procedures related to multi-protocol services. 
  • Advanced knowledge of multi-protocol network environment. 
  • Requires use of current best practice and security guidelines for network equipment deployment, management and removal. 

You must satisfy the following requirements to continue employment: 

  • Provide teamwork with others who share network management responsibility as well as assisting other teams and contractors who support Indiana State Government Technology.

A degree is not required. However, at least 2 years of experience in computer technology, networking, or related field applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.


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