2

Remote Cisco Contact Center Engineer Jobs in Rochester, NY

Reports Developer (Power BI) - Remote

Rochester, NY · Remote

$70K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Build self-service reports in Report Center (Prism) that give end users flexibility without ongoing ... Benefits * Fully Remote Work Environment * Flexible Time Off * Medical, Dental, and Vision ...

New

Lead Engineer- Optical Coating Design

West Henrietta, NY · On-site +1

$98K - $129K/yr

  • Medical

  • Retirement

  • PTO

Center of Excellence, West Henrietta, NY (Onsite/hybrid remote possible) ITAR/EAR CRITERIA: Certain ... Please contact our Talent Acquisition Team at lfcareers@idexcorp.com for assistance with an ...

Work command center shifts to investigate during go-live, document, and resolve break-fix tickets ... AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate ...

Remote Cisco Contact Center Engineer information

See Rochester, NY salary details

$19

$58

$80

How much do remote cisco contact center engineer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote cisco contact center engineer in Rochester, NY is $58.80, according to ZipRecruiter salary data. Most workers in this role earn between $51.25 and $65.48 per hour, depending on experience, location, and employer.

What is the difference between Remote Cisco Contact Center Engineer vs Remote Cisco Collaboration Engineer?

AspectRemote Cisco Contact Center EngineerRemote Cisco Collaboration Engineer
CertificationsCCNA, CCNP Collaboration, CCIE CollaborationCCNA Collaboration, CCNP Collaboration, CCIE Collaboration
Work EnvironmentContact center systems, IVR, call routingUnified communications, video conferencing, collaboration tools
Industry UsageCustomer service, call centers, support centersCorporate communication, remote collaboration, enterprise communication

Remote Cisco Contact Center Engineers focus on designing, implementing, and maintaining contact center solutions like IVR and call routing, primarily for customer support environments. In contrast, Remote Cisco Collaboration Engineers work on unified communication systems such as video conferencing and collaboration tools within organizations. While both roles require Cisco collaboration certifications and involve remote work, their primary focus areas differ, aligning with distinct business needs.

What job categories do people searching Remote Cisco Contact Center Engineer jobs in Rochester, NY look for?

The top searched job categories for Remote Cisco Contact Center Engineer jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Cisco Contact Center Engineer jobs?

Cities near Rochester, NY with the most Remote Cisco Contact Center Engineer job openings:

Only W2 || Data Engineer (Linux, GCP, Globus) || Remote

Noblesoft Technologies

Rochester, NY • Remote

Contractor

Re-posted 6 days ago


Job description

Job Title: Data Engineer (Linux, GCP, Globus)
Location: Rochester, NY
Remote (Y/N): Yes (but preference is local profiles)
Duration: 9 Months

Mandatory skills: Linux, GCP, Globus
Submission Requirements: Resume highlighting Globus, GCP, and MFT experience - short summary in the resume top, aligning to role requirements
Job Description: The contractor will support the implementation, configuration, and operationalization of Globus Managed File Transfer (MFT) platform within a GCP-hosted Data DMZ environment. Responsibilities include completing Globus Connect Server deployment, configuring storage gateways and data transfer workflows, and onboarding research users while providing Tier 1/2 operational support. The role will focus on managing large-scale, secure data transfers, maintaining platform health, optimizing performance, and ensuring compliance with security and governance standards (HIPAA, NIST, Zero-Trust). The contractor will work closely with internal teams and stakeholders to establish operational processes, support production readiness, and deliver documentation and knowledge transfer to enable long-term ownership by the Enterprise Interfaces team. 
 
Required Skills: 
- 3+ years Globus platform experience (GCS v5, endpoints, collections) 
- Strong GCP (Compute Engine, Cloud Storage, IAM, networking) 
- Linux system administration and scripting (Bash) 
- Understanding of GridFTP and high-throughput data transfers 
- Experience with networking, security, and Zero-Trust principles 
- Background in MFT or large-scale data transfer environments 
 
Key Competencies: 
- Self-directed troubleshooting across infrastructure layers 
- Strong communication with technical teams and end users  
- Ability to support research/customer-facing workflows 
- Documentation and knowledge transfer mindset 
- Comfortable navigating governance and compliance processes 
 
Nice to Have: 
- Healthcare / regulated environment experience 
- Terraform / IaC or Azure DevOps exposure 
- Sailpoint or identity governance tools 
- HPC or research data workflows 
- Monitoring/observability tools Submission