2

Remote Chat Text Support Jobs in Minnesota (NOW HIRING)

REMOTE LIVE CHAT AGENT As a Remote Live Chat Agent, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is ...

BAS Controls Tech Support

Edina, MN · On-site +1

$70K - $90K/yr

This role offers hybrid flexibility (3 days in-office / 2 remote) or the option to work fully on ... Handle customer inquiries through phone, email, chat, and ticketing systems * Create and refine ...

Support Specialist

Eagan, MN · On-site +1

$50K - $60K/yr

... or chat questions from customers * Resolve issues immediately, or if more information is needed ... Remote, Hybrid & Onsite options, Flex & Alternate Scheduling Arrangements * Career Advancement:

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Saint Paul, MN · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Cost Accounting Manager

Winona, MN · On-site +1

$92.10K - $119.70K/yr

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th ... Document processes and support transition of work as needed * Identify opportunities to streamline ...

Remote Cost Accounting Manager

Saint Paul, MN · On-site +1

$96.10K - $124.90K/yr

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th ... Document processes and support transition of work as needed * Identify opportunities to streamline ...

Remote Cost Accounting Manager

Minneapolis, MN · On-site +1

$94.40K - $122.70K/yr

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th ... Document processes and support transition of work as needed * Identify opportunities to streamline ...

Remote Cost Accounting Manager

Minneapolis, MN · On-site +1

$99.20K - $128.90K/yr

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th ... Document processes and support transition of work as needed * Identify opportunities to streamline ...

Remote Cost Accounting Manager

Minneapolis, MN · On-site +1

$94.30K - $122.60K/yr

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th ... Document processes and support transition of work as needed * Identify opportunities to streamline ...

Remote Cost Accounting Manager

Saint Paul, MN · On-site +1

$96.10K - $124.90K/yr

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th ... Document processes and support transition of work as needed * Identify opportunities to streamline ...

Remote Cost Accounting Manager

Saint Paul, MN · On-site +1

$95.30K - $123.80K/yr

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th ... Document processes and support transition of work as needed * Identify opportunities to streamline ...

Remote Cost Accounting Manager

Minneapolis, MN · On-site +1

$99.20K - $128.90K/yr

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th ... Document processes and support transition of work as needed * Identify opportunities to streamline ...

next page

Showing results 1-20

Remote Chat Text Support information

What are the key skills and qualifications needed to thrive as a Remote Chat Text Support specialist, and why are they important?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What are some common challenges faced in a Remote Chat Text Support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What are Remote Chat Text Support jobs?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

What are popular job titles related to Remote Chat Text Support jobs in Minnesota? For Remote Chat Text Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Chat Text Support jobs in Minnesota look for? The top searched job categories for Remote Chat Text Support jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Chat Text Support jobs? Cities in Minnesota with the most Remote Chat Text Support job openings:

REMOTE LIVE CHAT AGENT

Craig Sanborn

Saint Paul, MN • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

REMOTE LIVE CHAT AGENT

As a Remote Live Chat Agent, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service.

Responsibilities

Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Assist customers with troubleshooting issues and provide accurate solutions.
Process orders, amendments, and returns efficiently.
Escalate unresolved issues to senior staff when necessary.
Provide feedback to improve customer service processes.


Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Training & Development
Work From Home

Email resumes to csanborn@convergenorthcentral.org


recblid ktrw78jfytxwyqgfthrwb55e5msznk