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Remote Chat Support Jobs in Vaughan, ON (NOW HIRING)

The brands you'll support are growing DTC and ecommerce businesses that trust us to build systems ... Live in Canada (we're a remote-first team) Why Acceler8 Labs? We built Acceler8 to bridge the gap ...

The brands youll support are growing DTC and ecommerce businesses that trust us to build systems ... Live in Canada (were a remote-first team) Why Acceler8 Labs? We built Acceler8 to bridge the gap ...

The brands you'll support are ambitious ecommerce businesses that rely on us to make smart ... Live in Canada (we're a remote-first team) Why Acceler8 Labs? We built Acceler8 to bridge the gap ...

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Remote Chat Support information

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Vaughan, ON? For Remote Chat Support jobs in Vaughan, ON, the most frequently searched job titles are:
What cities near Vaughan, ON are hiring for Remote Chat Support jobs? Cities near Vaughan, ON with the most Remote Chat Support job openings:
Infographic showing various Remote Chat Support job openings in Vaughan, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Email Marketing Specialist

Acceler8labs

Oakville, ON • Remote

Full-time

Re-posted 9 days ago


Job description

Acceler8 Labs is where growth gets personal. 


We’re a performance marketing company founded by two former Facebookers who decided to build something better after seeing the gap between traditional agencies and the real needs of modern brands. 


We believe scale isn’t about bigger budgets but smarter decisions. Our team has helped brands across the globe generate over $1 billion in revenue by combining sharp strategy, bold creativity, and hands-on execution. 


We’re designed for the digital era, where everything evolves at the speed of light. Our work evolves alongside it, adapting to the industries, platforms, and audiences we help grow.


We partner with some of the world’s fastest-growing brands, from disruptive startups to global household names, to turn marketing spend into measurable business growth.


About the Role


We’re looking for a full-time Email Marketing Specialist who can turn email into a meaningful revenue channel for our clients.


This isn’t a “set it and schedule it” role. You’ll be hands-on in both the strategy and execution of email programs across a portfolio of ecommerce clients, building automated flows, managing onboarding, designing campaigns, and shaping an inbox experience that drives action.


You’ll work across platforms like Klaviyo bring a strong design sensibility to every send, and treat performance data as a feedback loop, not a report card. 


The brands you’ll support are growing DTC and ecommerce businesses that trust us to build systems that generate real revenue. You’ll be responsible for making that happen, from the first welcome flow to a fully optimized retention engine.


You’ll also partner closely with our paid media team to ensure email and paid channels are aligned, telling a consistent story across every touchpoint.


Your success will be measured by the results you deliver and the quality of your work, not the hours you log.


As an Email Marketing Specialist, you will: 


  • Build, manage, and optimize email programs across a portfolio of ecommerce clients using platforms like Klaviyo
  • Design high-performing emails using tools like Canva, Figma, or Adobe XD
  • Develop and execute campaign and flow strategies tied directly to revenue outcomes, not just open rates
  • Own client onboarding end-to-end, from system migration and list setup to first send
  • Coordinate campaign execution across copy, design, segmentation, and scheduling, keeping everything on track and on brand
  • Align email messaging with paid media creative to ensure a consistent customer experience
  • Track, analyze, and report on performance, using insights to continuously improve results
  • Stay current on email marketing trends, platform updates, and deliverability best practices


You’ll thrive in this role if you: 


  • Have 2+ years of experience in email marketing, ideally within an agency or ecommerce environment
  • Are highly proficient in Klaviyo, including flows, segmentation, and deliverability troubleshooting. Experience with other platforms is a plus
  • Have a strong design eye and hands-on experience creating emails and pop-ups that drive engagement and clicks
  • Can manage multiple client workstreams at once without compromising quality
  • Understand that onboarding sets the foundation for long-term success, and approach it with care
  • Communicate clearly and confidently across subject lines, briefs, and client updates
  • Are data-driven, able to interpret performance and take action
  • Work well independently while staying connected to the broader team
  • Live in Canada (we’re a remote-first team)


Why Acceler8 Labs? 


We built Acceler8 to bridge the gap between agencies and brands, replacing complexity with clarity and collaboration. Our model is rooted in three pillars: Fuel (media), Spark (creative), and Insight (analytics), each designed to move faster, think smarter, and deliver measurable impact.


Here you’ll have the room to experiment, fail fast, and learn even faster. Your ideas won’t get lost in a Slack thread. You’ll be part of a team that values transparency, curiosity, and craftsmanship. 


We take care of our people so they can take care of their work, their families, and themselves. 


We offer: 


  • Remote workdays so you can design a schedule that works for your rhythm 
  • Flexible hours because great work can happen anywhere (and we trust you to know where that is) 
  • Comprehensive benefits to make sure you and your family are supported, healthy, and cared for 
  • Learning and certification opportunities to help you grow your craft, not just your title
  • Real autonomy because we believe in hiring smart people and giving them the space to do great work 
  • The chance to build something that scales for our clients, and for you


If you’re ready to lead a team that’s redefining what performance marketing looks like, we’d love to chat.