... and chat channels. This is a fully remote opportunity for candidates located in Canada with ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
Quick apply
... and chat channels. This is a fully remote opportunity for candidates located in Canada with ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
Serve as the primary point of contact for customer support across phone, email, and chat. * Support ... Remote-first hybrid environment; we have team members spread across Canada and an office in Ottawa ...
Quick apply
Serve as the primary point of contact for customer support across phone, email, and chat. * Support ... Remote-first hybrid environment; we have team members spread across Canada and an office in Ottawa ...
Remote-Customer Service Representative
Niagara On The Lake, ON · Remote
CA$20 - CA$22/hr
Remote-Customer Service Representative Location: Remote - Ontario, Canada Start Date: July 2026 ... Manage inbound customer requests through phone, email, and chat Provide accurate and timely support ...
Remote-Customer Service Representative
Niagara On The Lake, ON · Remote
CA$20 - CA$22/hr
Remote-Customer Service Representative Location: Remote - Ontario, Canada Start Date: July 2026 ... Manage inbound customer requests through phone, email, and chat Provide accurate and timely support ...
Be Seen First
Remote Customer Service Representative
Mississauga, ON · Remote
CA$20 - CA$22/hr
Remote Customer Service Representative Location: Remote - Ontario, Canada Start Date: August 2026 ... chat, providing polished, timely, and accurate support related to lifestyle services, travel ...
Quick apply
Be Seen First
Remote Customer Service Representative
Mississauga, ON · Remote
CA$20 - CA$22/hr
Remote Customer Service Representative Location: Remote - Ontario, Canada Start Date: August 2026 ... chat, providing polished, timely, and accurate support related to lifestyle services, travel ...
Remote Bilingual Travel Customer Service Representative
Niagara On The Lake, ON · Remote
CA$24 - CA$26/hr
... chat, providing polished, timely, and accurate support related to lifestyle services, travel ... Remote Work from home opportunity No sales required What you will do: Deliver polished ...
Remote Bilingual Travel Customer Service Representative
Niagara On The Lake, ON · Remote
CA$24 - CA$26/hr
... chat, providing polished, timely, and accurate support related to lifestyle services, travel ... Remote Work from home opportunity No sales required What you will do: Deliver polished ...
Identify and handle all customer inquiries completely and accurately via Phone, Email, and/or Chat ... All Call Center (CC) positions will undergo cross-training to support both Consumer Affairs and ...
Identify and handle all customer inquiries completely and accurately via Phone, Email, and/or Chat ... All Call Center (CC) positions will undergo cross-training to support both Consumer Affairs and ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Provide support to existing and new clients by leading customers through our processes ...
Bilingual Customer Care Representative (Remote)
Mississauga, ON · On-site +1
CA$20/hr
... and supported throughout their experience. A clear view of your assets * You hold a High School ... You have customer service experience, call center and/or LIVE E-chat experience. * You are ...
Bilingual Customer Care Representative (Remote)
Mississauga, ON · On-site +1
CA$20/hr
... and supported throughout their experience. A clear view of your assets * You hold a High School ... You have customer service experience, call center and/or LIVE E-chat experience. * You are ...
Bilingual Customer Care Representative (Remote)
Ottawa, ON · On-site +1
CA$20/hr
... and supported throughout their experience. A clear view of your assets * You hold a High School ... You have customer service experience, call center and/or LIVE E-chat experience. * You are ...
Bilingual Customer Care Representative (Remote)
Ottawa, ON · On-site +1
CA$20/hr
... and supported throughout their experience. A clear view of your assets * You hold a High School ... You have customer service experience, call center and/or LIVE E-chat experience. * You are ...
Remote Chat Support information
See Hamilton, ON salary details
$9.11 - $12.62
11% of jobs
$14.04 is the 25th percentile. Wages below this are outliers.
$12.62 - $16.13
35% of jobs
The median wage is $16.74 / hr.
$16.13 - $19.63
25% of jobs
$20.80 is the 75th percentile. Wages above this are outliers.
$19.63 - $23.14
13% of jobs
$23.14 - $26.64
5% of jobs
$26.64 - $30.15
4% of jobs
$30.15 - $33.65
3% of jobs
$33.65 - $37.16
1% of jobs
$37.16 - $40.66
1% of jobs
$40.66 - $44.17
1% of jobs
$44.17 - $47.68
0% of jobs
$9
$21
$47
How much do remote chat support jobs pay per hour?
As of Jul 18, 2026, the average hourly pay for remote chat support in Hamilton, ON is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.72 and $22.67 per hour, depending on experience, location, and employer.
What is a Remote Chat Support job?
A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.
What does a typical workday look like for someone in a Remote Chat Support role?
A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.
What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?
To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.
What are popular job titles related to Remote Chat Support jobs in Hamilton, ON? For Remote Chat Support jobs in Hamilton, ON, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Hamilton, ON look for? The top searched job categories for Remote Chat Support jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Remote Chat Support jobs? Cities near Hamilton, ON with the most Remote Chat Support job openings:
CA$13/hr
Full-time
Re-posted 6 days ago
Job description
We are seeking a Bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels.
This is a fully remote opportunity for candidates located in Canada with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Québécois expressions and conversational dialect.
The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment.
Key Responsibilities
- Handle inbound customer support inquiries via phone, email, and live chat
- Assist customers with warranty claims and general product or service inquiries
- Provide clear, professional, and empathetic customer support in both English and French
- Accurately document customer interactions and case updates
- Troubleshoot customer concerns and escalate issues when necessary
- Maintain strong service quality and response standards
- Collaborate with internal teams to ensure smooth customer experiences
Compensation
- $13 USD p/hour
- Paid weekly
Technical Requirements (Essential)
To be considered, candidates must have their own laptop/computer and meet all technical requirements below:
- Windows 11 PC (Mac not supported)
- 16 GB RAM minimum
- Dual monitors
- Webcam and Headset
- i5 processor and higher
- Fibre internet with a wired Ethernet connection
- Backup power solution
- Microsoft Teams / Office 365
Applications that do not meet the minimum technical requirements will not move forward in the process.
Hiring Process
Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment.
The process includes:
- Resume review
- Prescreen questionnaire
- One-way video interview
- First live interview via Teams on laptop/computer
- Second interview via Teams on laptop/computer
- Client interview via Teams on laptop/computer
Please note:
- Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.
- All resumes must be submitted in English to be considered for this position.
- Interviews are only allowed to be conducted via laptop/computer
Requirements:
Requirements
- Native or near-native fluency in English and French-Canadian
- Strong preference for candidates with an authentic Quebecois dialect
- Previous customer service or customer support experience required
- Experience handling phone, email, and chat support is preferred
- Excellent verbal and written communication skills
- Strong listening and problem-solving abilities
- Comfortable working independently in a remote environment
- Reliable high-speed internet connection and professional remote work setup
- Ability to multitask and manage multiple customer interactions efficiently
- MUST BE LOCATED IN CANADA
Preferred Qualifications
- Experience with warranty claims or product support
- Experience working with North American customers
- Call center or contact center experience
- CRM or ticketing system experience