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Remote Chat Support Jobs in Montgomery, IL (NOW HIRING)

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Remote Chat Support information

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$44

How much do remote chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote chat support in Montgomery, IL is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.22 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Montgomery, IL?

For Remote Chat Support jobs in Montgomery, IL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Montgomery, IL look for?

The top searched job categories for Remote Chat Support jobs in Montgomery, IL are:

What cities near Montgomery, IL are hiring for Remote Chat Support jobs?

Cities near Montgomery, IL with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Montgomery, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,907 per year, or $25.9 per hour.

Full-Time Remote Mental Health Counselor

Brightside Behavioral Counseling Center

Naperville, IL • Remote

$50K - $66K/yr

Full-time

Posted 17 days ago


Job description

Position Overview

Brightside Behavioral Counseling Center is actively seeking dedicated individuals to join our team as Full-Time Remote Mental Health Counselors. This unique opportunity allows you to provide essential mental health care to clients from the comfort of your home while maintaining a flexible schedule. If you possess a genuine passion for helping others and are eager to contribute to positive mental health outcomes, we want to hear from you!

About the Organization

At Brightside Behavioral Counseling Center, we pride ourselves on delivering high-quality mental health services to the community. As a prominent community health clinic located in Naperville, Illinois, our mission is to provide effective and compassionate care tailored to the needs of each individual. Our team consists of skilled professionals who are committed to fostering a supportive environment where both clients and counselors can thrive. We believe in equitable access to mental health care and work diligently to address the needs of those we serve.

Work Environment

This role is fully remote, providing you the flexibility to design your own work hours while ensuring a healthy work-life balance. You will utilize a fully integrated therapy platform that serves as your online office, enabling you to conduct therapy sessions, manage appointments, and communicate seamlessly with clients. The supportive administrative framework we offer allows you to focus on what matters most—your clients.

Key Responsibilities
  • Conduct individual counseling sessions via video chat, utilizing your clinical expertise to guide clients towards improved mental health.
  • Invite clients to openly discuss their emotions and life experiences, cultivating a space for reflection and self-discovery.
  • Act as an advocate for clients, guiding them to define their personal goals related to their mental health journey.
  • Assess clients’ mental health conditions thoroughly, creating and implementing tailored treatment plans that employ a solution-focused methodology.
  • Regularly monitor progress, modifying treatment strategies as necessary based on client feedback and evolving needs.
Patient Population / Client Focus

Your clients will largely comprise stable adults who have been thoroughly screened prior to booking sessions. This ensures that you will be working with individuals who have lower acuity and are seeking support to manage life's challenges rather than severe mental health crises. Our matching process pairs you with clients whose needs align with your specialties and personal preferences, enhancing your ability to provide impactful care.

Qualifications

To be considered for this role, candidates must meet the following criteria:

  • Possess a Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Hold a full, unrestricted license in good standing to practice independently in your state, such as:
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Clinical Professional Counselor (LCPC)
    • Licensed Clinical Social Worker (LCSW)
  • Exhibit strong interpersonal skills, professionalism, and a compassionate disposition in your interactions with clients.

*Note: We do not accept applications from candidates with limited/provisional licenses or any history of disciplinary actions.

Preferred Experience

Experience in providing remote therapy or utilizing digital health platforms is highly desirable. Familiarity with solution-focused therapy techniques and a background in working with diverse populations will strengthen your application.

Compensation and Benefits

The salary for this position ranges from USD 90,000 to 100,000 annually, commensurate with experience. In addition to competitive salary, we offer:

  • A generous sign-on bonus to welcome new team members.
  • Flexible scheduling options to accommodate both part-time and full-time commitments, allowing for a valuable supplement to your income or a major source of financial support.
  • Minimal paperwork, as our team handles administrative tasks, enabling you to focus on providing counseling services.
  • An all-in-one counselor dashboard that simplifies session management, client communication, and billing processes.
  • A steady flow of client referrals, ensuring that your schedule remains full without the burden of marketing expenses.
Career Growth Opportunities

As a member of our team, you will have the chance to further your professional development through ongoing training and support. Brightside Behavioral Counseling Center is committed to helping you grow in your career, offering opportunities for advanced certifications and specialized training in various therapeutic approaches.

Why Join Our Team

By becoming a part of Brightside Behavioral Counseling Center, you are not only joining a team that values your professional growth and well-being, but you are also playing a vital role in improving mental health outcomes for individuals in your community. Enjoy working within a collaborative and compassionate setting that provides you with resources and support, contributing to both your success and that of your clients.

Application Information

If you are ready to make a difference in the lives of others while enjoying the flexibility and support needed to thrive, we encourage you to apply! Please submit a cover letter and resume, clearly indicating your licensing information and the state in which you are licensed, to join our dedicated team of mental health professionals.