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Remote Chat Support Jobs in Montgomery, IL (NOW HIRING)

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Remote Chat Support information

See Montgomery, IL salary details

$14

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$44

How much do remote chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote chat support in Montgomery, IL is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.22 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Montgomery, IL?

For Remote Chat Support jobs in Montgomery, IL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Montgomery, IL look for?

The top searched job categories for Remote Chat Support jobs in Montgomery, IL are:

What cities near Montgomery, IL are hiring for Remote Chat Support jobs?

Cities near Montgomery, IL with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Montgomery, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,907 per year, or $25.9 per hour.

Licensed Clinical Professional Counselor (Remote Position)

Banner Mental Healthcare

Aurora, IL • Remote

$100K/yr

Full-time

Posted 17 days ago


Job description

Position Overview

We are seeking a compassionate and dedicated Licensed Clinical Professional Counselor (LCPC) to join our remote team at Banner Mental Healthcare. In this full-time role, you will provide high-quality mental health counseling to clients, helping them navigate their mental health challenges while promoting wellness and recovery.

About the Organization

Banner Mental Healthcare is dedicated to providing exceptional mental health services to individuals in need. Based in Aurora, Illinois, we operate a community health clinic focused on promoting optimum mental health through innovative, holistic care approaches. Our team values professionalism and empathy, ensuring that our clients receive support tailored to their unique situations.

Work Environment

This role is fully remote, which allows you to work from the comfort of your home while maintaining professional and personal flexibility. At Banner Mental Healthcare, we use an easy-to-navigate counselor portal that facilitates scheduling, client management, and secure telehealth sessions. Our remote setting fosters a supportive environment, enabling counselors to focus entirely on delivering compassionate and effective care.

Key Responsibilities
  • Conduct individual mental health counseling sessions via secure video chat, observing ethical considerations and maintaining confidentiality.
  • Utilize solution-focused therapeutic modalities to create effective treatment plans that cater to the diverse needs of your clients.
  • Facilitate discussions aimed at helping clients develop insights into their feelings, relationships, and behaviors, fostering a deeper understanding of their experiences.
  • Monitor client progress throughout the treatment process, adjusting treatment plans as necessary to ensure optimal outcomes.
  • Assist clients in developing healthy coping mechanisms to empower them in managing their mental health independently.
Patient Population / Client Focus

Your counseling practice at Banner Mental Healthcare will span a diverse client base, encompassing individuals from various backgrounds and age groups. You will work with clients facing an array of mental health concerns, including anxiety, depression, trauma, and more. Our aim is to connect you with clients aligned with your specialties and areas of interest, enabling effective therapeutic relationships.

Qualifications
  • A Master's degree in Counseling or a related field is required.
  • Active and unrestricted licensure as a Clinical Professional Counselor (LCPC) in the state of Illinois is mandatory.
  • Ability to practice independently without supervision is essential.
  • Strong interpersonal skills combined with a sympathetic and comforting demeanor are key to success in this role.
  • Proficiency with technology, including familiarity with telehealth platforms and electronic health record systems.
Preferred Experience
  • Previous experience in a remote counseling position is preferred but not required.
  • Strong background in solution-focused therapy and other therapeutic methodologies is advantageous.
  • Experience working with a diverse population and understanding various cultural contexts in counseling practices.
Compensation and Benefits
  • Compensation is competitively structured, with a salary range of USD 90,000 to $100,000 per year, dependent on hours worked.
  • Enjoy the flexibility of working from home while maintaining a personalized caseload that resonates with your skills and interests.
  • Receive a sign-on bonus as an incentive to become part of our team.
  • Full-time counselors are eligible for a monthly healthcare stipend, supporting your overall well-being.
  • We provide weekly direct deposit of your earnings for consistent financial stability.
Career Growth Opportunities

At Banner Mental Healthcare, we are committed to cultivating talent within our team and offering continuous professional development opportunities. Counselors are encouraged to pursue additional certifications and training, which can enhance their skills and therapeutic practices. There are also pathways for career advancement within our organization, allowing you to take on leadership roles or specialize in specific therapeutic areas.

Why Join Our Team

By choosing to work with Banner Mental Healthcare, you are joining a team that prioritizes compassionate, client-focused care. Our remote structure provides not only flexibility but also a collaborative culture where counselors share insights and provide support for one another. You will find that we are committed to ensuring that our providers thrive, enabling you to focus on delivering exceptional mental health services without the distractions of traditional healthcare settings.

Application Information

If you are a compassionate mental health professional eager to make a positive impact in the lives of others, we want to hear from you. Please submit your resume, along with a cover letter that highlights your qualifications and explains your approach to counseling. Don't miss out on this opportunity to further your career while making a difference—apply now!