2

Remote Chat Support Jobs in Melrose, MA (NOW HIRING)

Showing results 21-40

Remote Chat Support information

See Melrose, MA salary details

$15

$28

$48

How much do remote chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chat support in Melrose, MA is $28.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $30.58 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Melrose, MA?

For Remote Chat Support jobs in Melrose, MA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Melrose, MA look for?

The top searched job categories for Remote Chat Support jobs in Melrose, MA are:

What cities near Melrose, MA are hiring for Remote Chat Support jobs?

Cities near Melrose, MA with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Melrose, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,387 per year, or $28.1 per hour.

Licensed Mental Health Therapist - Remote (Full-time/Part-time)

Strategic Resources Mental Healthcare Pte. Ltd

Boston, MA • Remote

Full-time

Posted 3 days ago

New


Job description

Position Overview

Strategic Resources Mental Healthcare Pte. Ltd. is seeking dedicated Licensed Mental Health Therapists to join our dynamic and progressive team. This full-time or part-time remote position offers a flexible work schedule, allowing you to deliver therapeutic support while balancing your personal life. With a competitive salary range of USD 90,000 to 104,000 annually, this role promises not only financial benefits but a chance to truly make a difference in the lives of our clients.

About the Organization

At Strategic Resources Mental Healthcare Pte. Ltd., we pride ourselves on offering comprehensive mental health services. We believe in the power of high-quality mental healthcare and are committed to empowering our clients by providing effective treatment modalities tailored to their unique needs. Our mission is to foster a supportive environment where both clients and therapists can thrive. We are located in Boston, Massachusetts, but our innovative remote setup allows us to serve clients from a wide range of locations.

Work Environment

This position offers a 100% remote work setting, allowing counselors to connect with clients from the comfort of their own homes. The role is primarily conducted via video chat, ensuring a safe and flexible approach to mental health services. As part of a cohesive and fully remote team, you will collaborate with fellow professionals who are equally passionate about transforming the mental health landscape.

Key Responsibilities
  • Conduct compassionate and ethical individual counseling sessions with clients using video conferencing platforms.
  • Utilize solution-focused treatment modalities to create and implement individualized therapy plans based on client needs.
  • Develop insightful treatment plans that align with the unique mental health needs of each client.
  • Help clients navigate their emotions and develop deeper understandings of their experiences and interpersonal relationships.
  • Consistently monitor and assess client progress, adjusting treatment plans as necessary to support their growth.
  • Teach clients healthy coping mechanisms to manage their mental health challenges effectively.
Patient Population / Client Focus

The ideal candidate will primarily work with a diverse population of stable, low acuity adults presenting a variety of mental health concerns. Our therapists help clients cultivate skills that significantly improve their overall quality of life, addressing issues such as anxiety, depression, and relationship challenges. We match therapists with clients who resonate with their specialties and interests, ensuring a fulfilling and effective therapeutic relationship.

Qualifications
  • A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Current, independent licensure as one of the following: Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), or Licensed Independent Clinical Social Worker (LICSW).
  • No provisional licenses, and no disciplinary actions on the applicant's professional record.
  • Excellent interpersonal and communication skills with an empathetic approach.
  • Strong proficiency in using digital platforms and technology for remote counseling.
Preferred Experience
  • Diversified experience in using evidence-based practices during counseling sessions.
  • Comfort and adaptability in working with an array of mental health diagnoses and treatment strategies.
  • Prior work experience in telehealth or remote therapy settings is a plus.
Compensation and Benefits
  • Attractive sign-on bonus to welcome you to our team.
  • Competitive salary ranging from USD 90,000 to 104,000, based on experience and caseload.
  • Weekly direct deposit payments, ensuring prompt compensation.
  • A monthly healthcare stipend for those working full-time.
  • Minimal administrative tasks as we take care of your paperwork, allowing you to focus entirely on client care.
Career Growth Opportunities

Joining our team at Strategic Resources Mental Healthcare opens avenues for professional development and career advancement. Continuous training and access to professional resources enhance your skills and knowledge, enabling you to better serve your clients. We encourage our therapists to pursue specialization in their areas of interest, furthering their professional paths.

Why Join Our Team

As part of our organization, you'll benefit from unparalleled flexibility, a refreshing work-life balance, and the opportunity to make a lasting impact on individuals' lives. With guaranteed client referrals, minimal competition, and an easy-to-use all-in-one platform to manage your sessions, you can focus on what you do best: providing exceptional mental health care. Our supportive culture values your skill set and contributions, promoting a sense of community and collaboration.

Application Information

If you are a motivated and licensed mental health professional eager to provide quality care to clients in need, we invite you to apply for this rewarding position. Join us at Strategic Resources Mental Healthcare and be part of a team that values compassion, collaboration, and client-centered care. We look forward to your application!