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Remote Chat Support Jobs in Decatur, TX (NOW HIRING)

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Remote Chat Support information

See Decatur, TX salary details

$12

$23

$39

How much do remote chat support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote chat support in Decatur, TX is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $25.34 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Decatur, TX?

For Remote Chat Support jobs in Decatur, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Decatur, TX look for?

The top searched job categories for Remote Chat Support jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Remote Chat Support jobs?

Cities near Decatur, TX with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Decatur, TX as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $48,432 per year, or $23.3 per hour.

Remote Mental Health Counselor - Licensed (LMFT, LPC, LCSW) in Fort Worth

Fort Worth, TX • Remote

Full-time

Posted 10 days ago


Key responsibilities

  • Conduct individual counseling sessions via video chat to address clients' mental health needs using evidence-based practices.

  • Support clients in identifying and discussing their emotions, experiences, and challenges to foster insight and self-understanding.

  • Develop and implement tailored treatment plans based on clinical expertise and solution-focused approaches.


Job description

Position Overview

Abundant Health Care Counseling Center is actively searching for dedicated and licensed Mental Health Counselors to join our dynamic team. This full-time position is designed for compassionate professionals with experience in providing mental health support through advanced therapeutic techniques. As a remote counselor, you will play a vital role in improving the lives of your clients from the comfort of your own home.

About the Organization

At Abundant Health Care Counseling Center, located in Fort Worth, Texas, we prioritize the well-being of our clients and the support of our counselors. Our community health clinic is committed to providing accessible mental health services that promote wellness and personal growth. We are dedicated to fostering a collaborative work environment, where innovative ideas are welcomed, and everyone is supported in their professional journey.

Work Environment

This role allows for a highly flexible work schedule that fits your lifestyle. As a remote mental health counselor, you'll conduct video chat sessions with clients, enjoying the autonomy that comes with online counseling while still being part of a supportive team. With our efficient technological systems and administrative assistance, you can focus entirely on client care without the burden of excessive paperwork or marketing.

Key Responsibilities
  • Conduct individual counseling sessions via video chat to address the mental health needs of your clients, using evidence-based practices.
  • Support clients in identifying and discussing their emotions, experiences, and challenges, fostering insight that leads to better self-understanding and relationship dynamics.
  • Serve as a client advocate, assisting individuals in defining personalized goals and identifying pathways to achieve them.
  • Evaluate each client’s mental status, developing and implementing tailored treatment plans that utilize a solution-focused approach grounded in your clinical expertise.
Patient Population / Client Focus

Your clientele will consist of stable adults with low acuity levels who have undergone a thorough screening process before accessing your services. We ensure that the clients you are matched with align with your specialties and demographic preferences, allowing for tailored and effective mental health support.

Qualifications
  • A Master’s degree in Social Work, Psychology, Mental Health Counseling, or Marriage and Family Therapy.
  • Must hold a valid license in one of the following categories: Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), or Licensed Clinical Social Worker (LCSW), demonstrating good standing with the state board.
  • Strong interpersonal skills, with an empathetic and caring demeanor, are essential for success in this role.
  • Proficient in computer use, with the ability to navigate online therapy platforms and communication tools comfortably.
Preferred Experience

We seek candidates with a minimum of two years of relevant counseling experience who are eager to integrate their knowledge into our practice. Ideal applicants will possess a proactive attitude, demonstrate robust therapeutic techniques, and have a commitment to continuous professional development.

Compensation and Benefits
  • Salary range between USD 90,000 – 104,000 annually based on weekly hours worked and caseload.
  • Exclusive sign-on bonus provided upon joining our team.
  • Weekly direct deposit for your convenience.
  • Full-time employees receive a monthly healthcare stipend to support your well-being.
Career Growth Opportunities

At Abundant Health Care Counseling Center, we believe in nurturing talent and promoting from within. You will have access to opportunities for professional development, including mentorship programs, training in advanced therapeutic methodologies, and expansion into specialized therapeutic areas based on personal interests and organizational needs.

Why Join Our Team

Joining Abundant Health Care Counseling Center means becoming part of a values-driven organization that prioritizes both client care and employee satisfaction. We offer robust administrative support, allowing you to focus on what you do best—helping clients achieve their mental health goals. Our unique approach ensures that you remain busy with clients, build a sustainable caseload quickly, and enjoy significant work-life balance.

Application Information

If you are ready to take the next step in your mental health counseling career, we encourage you to apply with your resume today. Indicate your state and license details in your application. Let’s work together to make a meaningful difference in the lives of our clients!