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Remote Chat Support Jobs in Augusta, GA (NOW HIRING)

HVW Recruiting

Customer Support Specialist 2

Augusta, GA · Remote

$24K - $32K/yr

... day? We're hiring Remote Customer Service Reps to answer calls from kind-hearted donors and ... You'll help them feel supported, appreciated, and taken care of -- all from the comfort of your ...

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See Augusta, GA salary details

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How much do remote chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote chat support in Augusta, GA is $24.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.68 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Augusta, GA?

The most popular types of Chat Support jobs in Augusta, GA are:

What are popular job titles related to Remote Chat Support jobs in Augusta, GA?

For Remote Chat Support jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Augusta, GA look for?

The top searched job categories for Remote Chat Support jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Remote Chat Support jobs?

Cities near Augusta, GA with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,929 per year, or $24.5 per hour.

Customer Support Specialist 2

HVW Recruiting

Augusta, GA • Remote

$24K - $32K/yr

Full-time

Posted 11 days ago

Job description

Want to work from home , earn $12–$15/hr , and make a real difference every day?

We’re hiring Remote Customer Service Reps to answer calls from kind-hearted donors and everyday people who just need to be heard. You’ll help them feel supported, appreciated, and taken care of — all from the comfort of your home office (or kitchen table!).


What You’ll Do:
  • Answer inbound calls and make follow-up outbound calls
  • Help customers with questions, concerns, and support
  • Accurately input customer information into our system
  • Follow up with care to ensure customer satisfaction when needed
  • Consistently meet performance goals for growth potential


Requirements
  • High school diploma or equivalent
  • Excellent verbal communication skills
  • A quiet, organized workspace and reliable internet
  • Proficiency with Windows and general computer use
  • Flexible schedule availability, including evenings/weekends (set your own schedule)
Technology Requirements (MANDATORY to begin work):
  • Windows 11 desktop or laptop
  • Minimum 8 GB RAM, ( 16 GB is ideal)
  • No Chromebooks or Apple devices
  • Dual monitors recommended (not required at time of application)
  • USB noise-canceling headset (not required at time of application)
  • Hardwired internet connection (not required at time of application)


Benefits
  • 100% remote and skip the commute
  • Set your own schedule
  • Earn $12–$15/hour upon successful certification
  • Performance-based pay increases
  • Join a positive, supportive virtual team