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Remote Chat Support Jobs in Macon, GA (NOW HIRING)

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Chat Support information

See Macon, GA salary details

$13

$24

$42

How much do remote chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chat support in Macon, GA is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.21 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Macon, GA?

The most popular types of Chat Support jobs in Macon, GA are:

What are popular job titles related to Remote Chat Support jobs in Macon, GA?

For Remote Chat Support jobs in Macon, GA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Macon, GA look for?

The top searched job categories for Remote Chat Support jobs in Macon, GA are:

What cities near Macon, GA are hiring for Remote Chat Support jobs?

Cities near Macon, GA with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Macon, GA as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,962 per year, or $25 per hour.

Remote Licensed Professional Counselor (LPC) - Full-time Opportunity

Omni Healing Care Center

Macon, GA • Remote

$56K - $76K/yr

Full-time

Posted 20 days ago


Job description

Position Overview

Join our dedicated team at Omni Healing Care Center as a Remote Licensed Professional Counselor (LPC). In this full-time position, you will leverage your counseling expertise to provide compassionate mental health support to diverse clients from the comfort of your home. The salary for this role ranges from USD 90,000 to 100,000 annually, depending on hours worked, allowing for flexibility in your compensation.

About the Organization

Omni Healing Care Center is a progressive healthcare provider based in Macon, Georgia, committed to enhancing the mental well-being of our community. Our organization emphasizes therapeutic excellence and operates with a client-centered approach. We pride ourselves on our supportive environment tailored to empower our mental health therapists, allowing them to focus on delivering high-quality care while continuously improving patient outcomes.

Work Environment

This position is fully remote, enabling you to work from any location that suits your lifestyle. As a mental health counselor, you will connect with clients through secure video chat, utilizing advanced technological platforms designed to streamline scheduling and communication. Our counselor portal is an all-in-one solution for managing client appointments, documentation, and treatment planning, ensuring that your administrative tasks are efficient and organized.

Key Responsibilities
  • Conduct ethical and compassionate counseling sessions with clients via video chat, ensuring a safe and supportive environment.
  • Implement solution-focused treatment modalities tailored to individual client needs, facilitating progress towards therapeutic goals.
  • Develop and adjust personalized treatment plans based on continuous assessment and client feedback to effectively address their mental health needs.
  • Assist clients in gaining insights about their experiences, feelings, and relationships, guiding them towards healthier perspectives and coping mechanisms.
  • Monitor and evaluate client progress throughout the treatment process, adapting strategies as necessary to support their growth and well-being.
Patient Population / Client Focus

Your clients will include individuals facing a variety of mental health challenges, including anxiety, depression, and relationship issues. At Omni Healing Care Center, we prioritize recognizing and respecting the unique demographics and backgrounds of each client, ensuring that your caseload aligns with your areas of expertise and preferences. This tailored approach not only enhances client engagement but also enriches your therapeutic practice.

Qualifications
  • A Master's degree in Counseling or a related field is required.
  • Must hold an active and unrestricted licensure as a Professional Counselor (LPC) within the state of Georgia.
  • Ability to practice independently without supervision, demonstrating strong clinical judgment.
  • Exceptional interpersonal skills and the ability to establish rapport with clients of diverse backgrounds.
  • Proficiency in using technology and online platforms to conduct counseling and manage client information.
Preferred Experience

While not mandatory, prior experience in telehealth or remote counseling is preferred. Familiarity with various therapeutic modalities, including Cognitive Behavioral Therapy (CBT) and Mindfulness-Based Stress Reduction (MBSR), will enhance your effectiveness in this role.

Compensation and Benefits
  • Competitive salary ranging from USD 90,000 to 100,000 per year, based on flexible hours and caseload.
  • Opportunity to earn additional incentives through client retention and satisfaction metrics.
  • Full-time counselors receive a monthly healthcare stipend to support your personal health needs.
  • Access to a user-friendly counselor portal that allows you to efficiently manage your practice, fostering productivity.
  • Regular weekly direct deposit for timely compensation.
Career Growth Opportunities

At Omni Healing Care Center, we value continual professional development and offer opportunities for further training and certification. As a member of our team, you will have access to resources to further your clinical skills and advance in your career. Potential pathways include leadership roles, specialized therapy certifications, and expansion into program development.

Why Join Our Team

Join us at Omni Healing Care Center, where you will be part of a compassionate and nurturing team dedicated to making a positive impact on the lives of clients. Our commitment to your success as a mental health professional ensures that you receive the support necessary to thrive in your practice. We believe in work-life balance, empowering our counselors to create schedules that fit their lifestyles while providing excellent care to their clients.

Application Information

If you are a passionate and qualified LPC seeking a rewarding opportunity in a flexible and supportive environment, we encourage you to apply today. Please include your licensure details and area of expertise in your application to tailor your candidacy to potential client needs. Don’t miss out on the chance to join our exceptional team—your journey towards impactful counseling begins here!