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Remote Chat Support Jobs in Nevada (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Henderson, NV · On-site +1

$15.75 - $21/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Las Vegas, NV · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Liveops

Remote Customer Service Representative

Reno, NV · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Sparks, NV · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Chat Support information

See Nevada salary details

$14

$26

$45

How much do remote chat support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote chat support in Nevada is $26.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $28.89 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Nevada? The most popular types of Chat Support jobs in Nevada are:
What are popular job titles related to Remote Chat Support jobs in Nevada? For Remote Chat Support jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Nevada look for? The top searched job categories for Remote Chat Support jobs in Nevada are:
What cities in Nevada are hiring for Remote Chat Support jobs? Cities in Nevada with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Nevada as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $55,171 per year, or $26.5 per hour.

Cancer Support Specialist - Remote

American Cancer Society

Las Vegas, NV • On-site, Remote

$20/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago

American Cancer Society rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

155th of 767 rated non-profit organizations

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
This is a full-time, permanent, remote opportunity that can be home-based anywhere in the U.S. The ideal candidate will reside in the Mountain or Pacific Time Zone.
Start Date: September 28, 2026
POSITION SUMMARY:
The Cancer Support Specialist (CSS) connects individuals with American Cancer Society programs, services, information and resources to enhance the quality of life for cancer patients, their families and caregivers. This role requires strong customer service, excellent verbal and written communication skills, and a focus on ensuring a positive experience for all constituents. Success in this role requires consistent delivery of high-quality information that meets the unique needs of each constituent, while achieving monthly key performance indicators.
ESSENTIAL FUNCTIONS:
  • Responds to a high-volume of inquires across multiple channels (phone email, chat, SMS) with professionalism and empathy, conducting thorough needs assessments and striving for first-contact resolution. 25%
  • Meets constituents stated and implied needs by providing information on ACS programs (ex. Transportation and lodging), and cancer-related resources, coordinating support services to reduce care barriers and help patients complete treatment. 25%
  • Meets established performance goals and metrics (inc. Customer Related Management database documentation, time management, quality and data capture) while staying current on policies and procedures. 25%
  • Contributes to a collaborative and supportive team environment. 20%
  • Manages a regular caseload of new and ongoing cases, prioritizing tasks based on constituent needs and ensuring timely follow-up and resolution. 5%

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High School Diploma or Equivalent
  • Preferred Degree: Choose an item. Bachelor's Degree or equivalent experience
  • Certificate(s) or License(s): None
  • Years of experience: Minimum 1 year contact center and/or customer service experience, strongly preferred. Work from home experience, strongly preferred.

KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to successfully and consistently meet performance metrics.
  • Excellent verbal and written communication skills and active listening skills are required.
  • Strong interpersonal skills and the ability to work effectively within a team environment.
  • Bilingual skills (Spanish/English) desirable.
  • Must be a highly motivated self-starter with initiative and follow-through, with the ability to work in an extremely fast paced team environment with strong attention to detail.
  • Ability to adapt quickly to new technology and tools.
  • Basic familiarity with the utilization of Microsoft Office Products (Excel, PowerPoint, Teams, etc.).
  • Typing proficiency of 40 words per minute and ability to satisfactorily pass a pre-hire technology assessment and training assessments.
  • Comfortable making independent decisions, but willing to seek supervisory input when needed.

PHYSICAL REQUIREMENTS:
  • Work is normally performed in a typical interior/office work environment in a remote workplace setting.
  • Physical stamina to primarily work while sitting at a desk.
  • Utilize technology to engage in work activities with team members and teams for a high percentage of each workday.
  • Full-time work from home.
  • Flexible scheduling including working evenings, late nights, weekends, or holidays when required.

All schedules are listed in Central Time. 37.5 hours per week - We offer several schedule options to support different availability needs. Candidates will have the opportunity to select their preferred shift when an offer is extended. Please note that schedule availability may change as positions are filled, so not all schedules listed below may be available at the time of offer.
Current Schedule Availability
Tuesday-Saturday
  • 12:00 p.m.-8:30 p.m. - Sunday and Monday off
  • 12:30 p.m.-8:30 p.m. - Sunday and Monday off
  • 12:30 p.m.-9:00 p.m. - Sunday and Monday off
  • 1:00 p.m.-9:00 p.m. - Sunday and Monday off
  • 2:30 p.m.-11:00 p.m. - Sunday and Monday off
  • 3:00 p.m.-11:00 p.m. - Sunday and Monday off

Sunday-Thursday
  • 12:00 p.m.-8:30 p.m. - Friday and Saturday off
  • 12:30 p.m.-8:30 p.m. - Friday and Saturday off
  • 12:30 p.m.-9:00 p.m. - Friday and Saturday off
  • 1:00 p.m.-9:00 p.m. - Friday and Saturday off
  • 1:30 p.m.-10:00 p.m. - Friday and Saturday off
  • 2:00 p.m.-10:00 p.m. - Friday and Saturday off
  • 2:30 p.m.-11:00 p.m. - Friday and Saturday off
  • 3:00 p.m.-11:00 p.m. - Friday and Saturday off

The starting rate is $20.00 per hour. Actual starting pay will vary based on non-discriminatory factors, including, but not limited to, geographic location, experience, skills, specialty, and education.
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

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