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Remote Chat Support Intern Jobs in Kentucky (NOW HIRING)

Indiana Wesleyan University

Academic Advisor

Louisville, KY · On-site +1

$40K - $49K/yr

... Remote) Categories: Academic Advising/Academic Support Job Title: Academic Advisor Reporting ... chat, classroom visits, blogs, and other means * Problem-solve as needed when students encounter ...

United Soccer League (USL)

$15.25 - $19/hr

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Support ad-hoc requests for data; build reports, visualizations, executive dashboards, and ...

United Soccer League (USL)

$15.50 - $19.50/hr

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Support ad-hoc requests for data; build reports, visualizations, executive dashboards, and ...

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Remote Chat Support Intern information

What are some common challenges faced by remote chat support interns and how can they be managed?

Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.

What are the key skills and qualifications needed to thrive as a remote chat support intern?

To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.

What is a remote chat support intern?

A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.
What are the most commonly searched types of Remote Chat Support jobs in Kentucky? The most popular types of Remote Chat Support jobs in Kentucky are:
What are popular job titles related to Remote Chat Support Intern jobs in Kentucky? For Remote Chat Support Intern jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Intern jobs in Kentucky look for? The top searched job categories for Remote Chat Support Intern jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Chat Support Intern jobs? Cities in Kentucky with the most Remote Chat Support Intern job openings:
Remote Chat Support Intern jobs near you
Infographic showing various Remote Chat Support Intern job openings in Kentucky as of July 2026, with employment types broken down into 17% Internship, and 83% Full Time. Highlights an 100% Remote job distribution.

Tele-Triage Licensed Practical Nurse - LPN

BrightSpring Health Services

Louisville, KY • Remote

$20 - $21/hr

Full-time

Posted 25 days ago

BrightSpring Health Services rating

4.8

Company rating: 4.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

220th of 239 rated social care providers

Job description

Overview

Full Time Tele-Triage (Fully Remote) Licensed Practical Nurse Position:

*Must have compact state LPN licensure from the state in which you currently reside

*Remote Triage & Home Health LPN experience highly preferred

*Potential Start Date: 9/14/26

New Available FULL TIME Schedule:

*Monday, Tuesday, Wednesday, Thursday 2p-10p CST (3p-11p EST) and Saturday 6a-2p CST (7a-3p EST)

This LPN provides On-Call and Triage for the assigned population in accordance with triage protocols. This position remotely develops/implements care plans for persons served in the area of responsibility. The Tele-Triage LPN assesses health status, identifies problems and needs of person(s) served in their assigned caseload, develops nursing care plans in collaboration with operations LPN’s. You will complete chart reviews and monthly host home reviews and perform On-Bound calling to assigned populations/locations. This LPN performs data analysis in multiple systems.


Responsibilities

  • Monitor assigned phone lines during service hours to ensure timely response for caller needs
  • Triage all symptom-based calls and give recommendations according to the approved triage protocol
  • Triage patients by assessing severity of symptoms and referral to appropriate setting or level of care
  • Document in real time all care related recommendations and ensure local operations are notified of triage supports and outcomes
  • Initiate contact with acute care setting to coordinate services for clients receiving care in the ED/Hospital and coordinate the discharge planning; Notify operations of triage recommendations
  • Coordinate any medication orders with the assigned pharmacy and update MAR/QuickMar for appropriate administration
  • Work assigned prior authorizations to ensure timely documentation and submit to assigned pharmacy for billing
  • Complete/conduct assessment and reassessment of persons served as assigned
  • Develop/update care plans and determine persons served needs and secure physicians orders as needed
  • Communicate with beneficiaries primarily phone, text, online (web) chat, or email
  • Ensure compliance with state/local/payer requirements through review of documentation
  • Provide coaching and education related to the health and well-being of persons served
  • Participate in performance improvement activities and maintain ongoing clinical knowledge through inteLPNal/exteLPNal training programs
  • Document above actions in Nurse’s Notes or Service Delivery Log
  • Maintain time sheet log for weekly submission for productivity management to assigned supervisor
  • Notify each practice, physician, and/or managed care client of all encounters with patients, parents, or managed care clients regardless of follow-up needs before office opening
  • Notify designated leadership of operational conceLPNs
  • Actively participate in applicable meetings and committees as requested (e.g., IDT, HRC, Safety/Quality committee, and annual person served directed/active treatment plan meetings)

Qualifications

  • Degree/certification from an accredited school of Nursing
  • At least one year of nursing experience
  • Current licensure as a LPN (LPN) in the state of practice, which is current and remains in good standing. Must have an LPN compact license.
  • Clinical experience in providing services and supports to individuals with intellectual and developmental disabilities, home health and Hospice patients or related disorders
  • One-year of home health experience preferred

What BrightSpring Health Services employees say

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Benefits

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