ZipRecruiter

Log In

2

Remote Chat Support Coordinator Jobs in Riverside, CA

Quora

iOS Engineer -Remote

Pomona, CA · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... Availability for meetings and impromptu communication during Quora's " coordination hours " (Mon ...

previous pagenext page

Showing results 21-40

All JobsChat Support JobsRemote Chat Support Coordinator JobsRemote Chat Support Coordinator Jobs in Riverside, CA

Remote Chat Support Coordinator information

See Riverside, CA salary details

$12

$23

$37

How much do remote chat support coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote chat support coordinator in Riverside, CA is $23.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $26.83 per hour, depending on experience, location, and employer.

What does a remote chat support coordinator do?

A Remote Chat Support Coordinator is responsible for managing and facilitating online customer support through chat platforms. They assist customers by answering questions, resolving issues, and providing information about products or services. Additionally, they may oversee a team of chat agents, ensure quality standards are met, and handle escalated or complex inquiries. Working remotely allows them to perform these tasks from any location with a reliable internet connection. This role is essential in ensuring a positive customer experience and efficient problem resolution.

What are the key skills and qualifications needed to thrive as a remote chat support coordinator?

To thrive as a Remote Chat Support Coordinator, you need strong written communication, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and basic troubleshooting tools is typically required. Outstanding organizational skills, patience, and the ability to multitask set exceptional coordinators apart. These skills are crucial for delivering efficient, accurate, and high-quality support experiences in a fast-paced remote environment.

How does a remote chat support coordinator typically collaborate with other departments to resolve customer issues?

As a Remote Chat Support Coordinator, you will frequently collaborate with teams such as technical support, product management, and sales to resolve complex customer inquiries. When an issue extends beyond standard troubleshooting, you may escalate tickets or communicate directly with the relevant department to ensure a timely and accurate resolution. Effective communication and documentation are crucial, as you'll often serve as the bridge between customers and internal teams, ensuring all parties are updated on progress. This collaborative environment not only helps resolve customer issues efficiently but also provides opportunities to learn from other departments and expand your professional network.

What is the difference between Remote Chat Support Coordinator vs Remote Customer Service Representative?

AspectRemote Chat Support CoordinatorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentSupervises chat support team, manages workflowsHandles customer inquiries directly via chat
Employer & Industry UsageTech companies, e-commerce, service providersRetail, telecom, tech, and service industries
Common Search & ComparisonFocuses on coordination and team managementFocuses on direct customer interaction

The Remote Chat Support Coordinator primarily manages and oversees chat support teams, ensuring smooth operations, while the Remote Customer Service Representative directly interacts with customers to resolve issues. Both roles require customer service skills and similar credentials, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Remote Chat Support jobs in Riverside, CA?

The most popular types of Remote Chat Support jobs in Riverside, CA are:

What job categories do people searching Remote Chat Support Coordinator jobs in Riverside, CA look for?

The top searched job categories for Remote Chat Support Coordinator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Chat Support Coordinator jobs?

Cities near Riverside, CA with the most Remote Chat Support Coordinator job openings:

Remote Chat Support Coordinator jobs near you
Infographic showing various Remote Chat Support Coordinator job openings in Riverside, CA as of June 2026, with employment types broken down into 76% Full Time, 18% Part Time, 3% Temporary, and 3% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $49,669 per year, or $23.9 per hour.

Remote Case Management RN - California License

Vivo HealthStaff

San Bernardino, CA • Remote

$43 - $48/hr

Contractor

Re-posted 17 days ago

Job description

Vivo HealthStaff is actively recruiting for a fully remote Case Manager position. This temporary 3-month contract role, with an option to extend, and focuses on health care management and coordination for members with complex and chronic care needs. Utilizing the nursing process, the Case Manager will interact effectively with members, caregivers, and interdisciplinary team participants, all while working remotely.Job Description:- Care Coordination: Serve as a remote resource for the member, their family, and their physician, ensuring access to appropriate care and facilitating referrals/authorizations.- Comprehensive Assessments: Conduct thorough remote assessments, evaluating the member's health status, resource utilization, and treatment plans.- Care Plan Implementation: Collaborate remotely with the member, PCP, and care team to implement a care plan, interfacing with various healthcare professionals.- Education and Support: Provide remote education and self-management support tailored to the member's unique learning style.- Problem Solving: Assist in resolving issues with providers, claims, or services from a remote setting.- Care Coordination Efficiency: Work closely with delegated or contracted providers to ensure effective care coordination, remotely.- Compliance: Maintain confidentiality of all PHI in compliance with state and federal law and company policy, while working remotely.Supervisory Responsibilities:- None.Minimum Requirements:Experience:- 1-3 years of clinical experience, with 2 or more years in case management.- Health Plan experience preferred.Education/Licensure:- Active, valid, and unrestricted California RN license.Other Skills:- Understanding of community resources, treatment options, home health, funding options, and special programs.- Extensive knowledge of chronic condition management.- Bilingual in Spanish preferred.- Excellent verbal and written communication skills.- Team player with effective relationship-building skills.- Ability to work independently in a remote setting.- Experience using standardized clinical guidelines.- Strong organizational skills.- Proficiency in PC-based software programs, including Word, Excel, and PowerPoint.Vivo HealthStaff is a healthcare staffing and recruitment firm based in the San Francisco Bay Area, providing permanent and temporary opportunities to organizations across the United States.

Vivo HealthStaff logo

About Vivo HealthStaff

Sourced by ZipRecruiter

Vivo HealthStaff provides permanent recruitment services for both clinical and administrative positions in the healthcare sector. Over the past 2 years, our clients have seen a 98% retention rate with Vivo HealthStaff placements.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Dublin, CA, US

Year founded

2016

Social media

FacebookTwitter

View All Vivo HealthStaff Jobs