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Remote Chat Support Assistant Jobs in Ohio (NOW HIRING)

Wing Assistant

Social Media Assistant (US)

Columbus, OH · Remote

$3.0K/wk

Social Media Assistant (Remote) Wing is on the exciting mission of redefining the future of work ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Wing Assistant

Executive Assistant (US)

Columbus, OH · On-site +1

Executive Assistant (Remote) Wing is on the exciting mission of redefining the future of work for ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Wing Assistant

Real Estate Virtual Assistant (US)

Columbus, OH · On-site +1

$20.50 - $27.50/hr

Real Estate Virtual Assistant (Remote) Wing is on the exciting mission of redefining the future of ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

SalvoHealth

Medical Assistant, Remote

Cleveland, OH · Remote

$18 - $22/hr

... remote work environment. The Virtual Medical Assistant will be responsible for making out-bound ... Provide general administrative support to care team and patients * Manage patient tasks to ensure ...

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Cincinnati, OH · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Morley

Art Director (Remote - Ohio)

Columbus, OH · On-site +1

$116K - $122K/yr

Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Ohio)

Columbus, OH · Remote

$116K - $122K/yr

Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

KURV

Client Service Representative

Cleveland, OH · Remote

$15.50 - $21/hr

... skills using chat, email and telephone related support. Additionally, because our industry is ... Provide remote assistance to Kurv merchants in the use of their equipment or gateway service.

Wing Assistant

$40K - $50K/yr

From sales and support to operations and admin, Wing turns the recurring work that bogs teams down ... A reliable home/remote work setup and the self-discipline to run a high-volume desk without an ...

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Showing results 21-40

All JobsChat Support JobsRemote Chat Support Assistant JobsRemote Chat Support Assistant Jobs in Ohio

Remote Chat Support Assistant information

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.

What are the most commonly searched types of Remote Chat Support jobs in Ohio?

The most popular types of Remote Chat Support jobs in Ohio are:

What are popular job titles related to Remote Chat Support Assistant jobs in Ohio?

For Remote Chat Support Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Assistant jobs in Ohio look for?

The top searched job categories for Remote Chat Support Assistant jobs in Ohio are:

What cities in Ohio are hiring for Remote Chat Support Assistant jobs?

Cities in Ohio with the most Remote Chat Support Assistant job openings:

Remote Chat Support Assistant jobs near you

Social Media Assistant (US)

Wing Assistant

Columbus, OH • Remote

$3.0K/wk

Full-time

Re-posted 5 days ago

Job description

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.
Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

*Please only apply for this job if you are located in the US.

Social Media Assistant (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we're looking for a Social Media Assistant to start immediately!

Duties and Responsibilities include but are not limited to:
1. Upload and curate engaging multimedia content and manage day-to-day interactions and inquiries.
2. Gather information on audience profile and engagement, industry-related trends, promotional activities utilized by competitors, and marketing insights.
3. Develop or oversee content calendar, campaign schedules, and posts on various platforms
4. Collaborate with internal teams on content development, strategy, and promotional initiatives.
5. Moderate conversations, establish rapport with the brand audience and manage reviews and feedback from customers. 
6. Research influencers, compatible products, and businesses to form strategic partnerships.
7. Create written content (captions, descriptions, etc.) for social media posts. 
8. Assist the Ad Manager in the implementation of social media ad campaigns.
9. Conduct general administration.
10. Ad hoc tasks

Qualifications:
Bachelor's degree in any field or a certified course in marketing or business
At least 2 years experience in Social Media or related fields
Excellent English communication skills, both written and verbal (at least B2 level)
Solid organizational and time management skills
Proficient in layouts, graphics fundamentals, typography, print and web design
Experience with Adobe PhotoShop, Illustrator, Sketch, InDesign, and other graphic design software
Compelling portfolio of work over a wide range of creative projects

Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps

Benefits:
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay

Schedule: US work hours (20-40 hours per week)
Location: This is a remote job

Salary:
Entry Level (1-3 years of experience): Up to $3,000
Intermediate Level (3-5 years of experience): Up to $3,600
Expert Level (5+ years of experience): Up to $4,000


Please note:
Only qualified candidates will be invited to take the assessment & scheduled for an interview.
We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.
$3,000 - $4,000 a month
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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