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Remote Chat Support Assistant Jobs in Ohio (NOW HIRING)

Wing Assistant

General Virtual Assistant (US)

Columbus, OH · On-site +1

$20.50 - $27.50/hr

General Virtual Assistant (Remote) Wing is on the exciting mission of redefining the future of work ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Wing Assistant

Executive Assistant (US)

Columbus, OH · Remote

$3.2K/wk

Executive Assistant (Remote) Wing is on the exciting mission of redefining the future of work for ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Wing Assistant

Executive Assistant (US)

Columbus, OH · Remote

$3.2K/wk

Executive Assistant (Remote) Wing is on the exciting mission of redefining the future of work for ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Wing Assistant

Executive Assistant (US)

Columbus, OH · On-site +1

Executive Assistant (Remote) Wing is on the exciting mission of redefining the future of work for ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Wing Assistant

Social Media Assistant (US)

Columbus, OH · Remote

$3.0K/wk

Social Media Assistant (Remote) Wing is on the exciting mission of redefining the future of work ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Wing Assistant

Executive Assistant (US)

Columbus, OH · On-site +1

Executive Assistant (Remote) Wing is on the exciting mission of redefining the future of work for ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Wing Assistant

Real Estate Virtual Assistant (US)

Columbus, OH · On-site +1

$20.50 - $27.50/hr

Real Estate Virtual Assistant (Remote) Wing is on the exciting mission of redefining the future of ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Cincinnati, OH · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Showing results 21-40

All JobsChat Support JobsRemote Chat Support Assistant JobsRemote Chat Support Assistant Jobs in Ohio

Remote Chat Support Assistant information

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the most commonly searched types of Remote Chat Support jobs in Ohio?

The most popular types of Remote Chat Support jobs in Ohio are:

What are popular job titles related to Remote Chat Support Assistant jobs in Ohio?

For Remote Chat Support Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Assistant jobs in Ohio look for?

The top searched job categories for Remote Chat Support Assistant jobs in Ohio are:

What cities in Ohio are hiring for Remote Chat Support Assistant jobs?

Cities in Ohio with the most Remote Chat Support Assistant job openings:

Remote Chat Support Assistant jobs near you

Real Estate Virtual Assistant (US)

Wing Assistant

Columbus, OH • Remote

$3.2K/wk

Full-time

Re-posted 20 days ago

Job description

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.
Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

*Please only apply for this job if you are located in the US.

Real Estate Virtual Assistant (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we're looking for a Real Estate Virtual Assistant to start immediately!

Duties and Responsibilities include but are not limited to:
1. Manage listings and address customer inquiries, concerns, and transaction documentation.
2. Create and maintain a pipeline of prospects identified from various lead sources.
3. Keep accurate records of leads, contacts, buyers, and sellers through the upkeep of a CRM system.
4. Manage listings, monitor staging and repairs, and coordinate open-house events and other promotional activities. 
5. Gather information about market insights and locational amenities to provide assistance in client selections.
6. Set appointments and meetings between buyers, sellers, brokers, and agents. 
7. General administration tasks
8. Ad hoc tasks

Qualifications:
Bachelor's degree in any field or a certified course in business-related programs
At least  1-year proven experience as a Real Estate Virtual Assistant or relevant role
Proficient in CRM and Multiple Listing Software 
Proficient in Property Management software (such as Appfolio, Buildium, etc.)
Proven content writing or copywriting experience
Working knowledge of content management systems
Excellent English communication skills, both written and verbal (at least B2 level)
Solid organizational and time management skills

Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps

Benefits:
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay

Schedule: US work hours (20-40 hours per week)
Location: This is a remote job

Salary: 
Entry Level (1-3 years of experience): Up to $3,200
Intermediate Level (3-5 years of experience): Up to $4,000
Expert Level (5+ years of experience): Up to $5,000

Please note:
Only qualified candidates will be invited to take the assessment & scheduled for an interview.
We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.
$3,200 - $5,000 a month
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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